Bear – Glasgow Family YMCA

I’m a new member because my daughter swears by the place. I took a friend to try out the facility and get a one day pass and the woman at the counter was rude and crazy looking. I mean to the point I almost said something to her. I don’t like any type of disrespect or confrontation but I equally don’t like people who are rude and hostile for no apparent reason. On top of her rude demeanor she is completely useless and unhelpful with the services offered (like how to get a guest pass). Admittedly, we went as a last minute decision and didn’t look things up on the not to friendly website but you would think the first person you see would be helpful and not CRAZY! That said, planet fitness doesn’t have the ab or core machine that the Y has but everyone is friendly and helpful AND I can go on my friends upgraded membership free 10 times per month. That cost $ 20/​month and are open 24hrs per day! So it seems the only real benefit for PUTTING UP WITH the Y is the an machine and the pool. I am going to go because my daughter is paying BUT if I had to pay, I would give them a quarter let alone $ 60/​month which is ridiculously overpriced given the BS you but up with. Honestly, once my core is strengthened I won’t give this place the time of day. Too bad I couldn’t give NO STARS!!! What a ripoff!!!

It is very hard to park there and the front staff are rude. People are much different at this Y than at others in the sense that the machines get hogged and people will leave them and not wipe up their sweat (I’ve seen this at other gyms, but not like that). People literally hog the machines at this gym for an hour at a time (just about every time I go), so why not tell the front desk? Oh that’s right. they don’t care. Cancelling and was just surfing Unilocal for a new gym :)

The staff office staff and front entry tend to be rude and careless. However the gym staff are very helpful and supportive. The Western Y and Central Y are a better choice

Recently joined after cancelling my Planet Fitness membership, looking for an «upgrade» of sorts. The biggest factors here that motivated me to give this place a shot is the indoor swimming pool and spinning classes. The pool and locker rooms are definitely well-​maintained and clean, which is always a huge plus in my book.
The only downside I would say here is that it can get pretty crowded between 5−7PM on the weekdays. I had to drive around for quite a bit to find a spot, and the lot is like a slalom course of pedestrians due to its layout. I haven’t seen it to the point where every machine is taken, but time will tell. Overall it’s definitely proving to be worth every penny more than what Planet Fitness was costing the wife and I, and we’re pretty happy!

The facility is new and clean. The classes are nice. As long as it’s not busy, the place is actually pretty nice. I really wanted to give them 5 stars, but the place is inaccessible if you can’t make it to their morning classes. It’s so unpleasant it makes me not want to go.
They are a victim of their own success. They literally run out of parking spaces COMPLETELY some evenings. Yet they keep selling more new memberships?! They have people parking along curbs and anywhere a car can fit (even if it’s not really a spot). Also, during busy times expect to normally wait in line 10+ minutes to get from their driveway to somewhere (legally or not) to park.
I also don’t like the safety aspect. The parking lot is also poorly designed with only 1 entrance which forces every car going in/​out to go through all the crosswalks. Wouldn’t it have been safer and easier to have connected the back of the parking lot with the driveway, to keep cars and pedestrians more apart?
I have politely suggested they move some of their after 5pm classes to afternoon, since almost nothing is offered from noon till 5pm. They ignored me and said I could park a half mile away at a nearby school, but even that is temporary until school restarts in 2 months.
Inside the Y, after 5pm, many nights the place is just too crowded. Expect to wait to use the better exercise machines. Expect to have the next person standing and staring at you while you use the machine, as he/​she waits. The classes don’t have size limits you may find yourself crammed in a corner, trying to find enough room to work out.
Dear management: Please stop doing membership drives & selling new memberships until you do something with this chaos.

5 stars for the senior swimming class alone. But add in the beautiful new facility, friendly staff, the $ 42 per month fees, and the programs for all levels of activity and you have a very solid 5 star athletic facility. I am thrilled that my 82 year old MIL swims three times a week after a massive heart attack that left her in the hospital for almost a year and a bout with breast cancer. She has extended her life with these swimming classes and I don’t even think she would have continued on if not for the staff at the Y. So, if that is not 5 stars, I do not know what else could be. Thank you YMCA for keeping the residents of Bear DE healthy.