Launch Trampoline Park

On Saturday, November 7, 2015 I took my two kids to your trampoline park. I have lived in DE for 16 months. I would consider us regulars to Launch. After Saturday night we may never return again. I appreciate all types of music. But in my opinion the music they played Saturday night was completely inappropriate. First I heard a redone version of Marvin Gaye’s «Sexual Healling». Then about 8:40pm a song titled «Where Ya At» by Future featuring Drake came on. The lyrics included
Where your ass was at dog, when niggas wouldn’t feed me?
Where your ass was at dog, when bitches didn’t need me?
Where your ass was at dog, when niggas tried to run off?
Where your ass was at dog? You made me pull this gun out
In my humble opinion these lyrics are completely inappropriate at a place where there are a lot of families. I am not sure we will ever return. It’s not the kind of environment I want my children in. In the past we have enjoyed your trampoline park. I hope you consider monitoring the type of music that is played. You may have more regular paying customers decide to spend their money at other trampoline parks.
Update: Launch Trampoline Park is my kids favorite trampoline park in the greater Wilmington area. We have been back twice since my review and have had much better experiences. I want to thank everyone at Launch for hearing the feedback and taking action to resolve the bad experience we had. We will definitely remain loyal customers of Launch.

We brought the peeps here ages 6 and 10 last Saturday night. There was a DJ playing club music, and all the songs were about sex and violence. Completely inappropriate for a place that caters to children. Launch is rated a big zero and I’ll be sure to tell everyone I know. There are several better places to go right down the road that are family friendly,

This place is great! I’ve been to all of the area parks and I must admit… this one has it right. It is bright and clean. And there is a lounge for when parents like me are too tired from jumping within 10 minutes. Ha!
From the time of check in, the staff was welcoming and very interactive with my kids. It has a large main court that allows the entire family to jump together and when we wanted to allow our little one to burn off some serious energy, we headed to the kids court. The great thing is they allowed us to jump with our little one in the kids court.
They also have a huge platform where parents can sit or stand and interact with your kids. I was able to take some cool pics being so close. Also, being new to the area, I met some other parents hanging out on the platform. We all agreed that Launch was the best park for families.
We played a few rounds on their extreme dodgeball court that has two elevated platforms on both ends. This dodgeball court is much better and way more fun than the flat dodgeball courts at the other parks. It seems to be a park favorite.
My kids cooled off by playing a few games in the arcade. They have a redemption area as if we need another piece of plastic fun in our house, but the kids were happy.
The café has a lot of selections. They do serve Rita’s and Starbucks ice coffee which is cool. The other food was typical amusement place good… just ok.
My only concerns were the arcade card machine is away a from the arcade and not really visible. I had to ask where it was. Also some people left their shoes and personal items at café tables as if they were reserving them. Luckily they have plenty of tables or it could become a problem when people are ready to sit in the café.
We will be back.

Weak!!! Two dodge ball areas were people can bounce a little and throw some balls, two basketball hoops, an airbag and a large area with 24 squares. No imagination in this park. No room for more than bouncing up and down and maybe from square to square. For $ 15 an hour with no discounts at all!!! this place was so disappointing especially for a guy who knows his gymnastics and tramp parks in the area.
It is basically more of a cheap arcade rather than a tramp park.

Still loving this place. Super excited for the tween aged dodge ball tournaments. My son can’t wait to join and play!

I went to this place this past week with a friend and her 3 children. There was quite a line (Christmas vacation) but it moved quickly. There is a separate area to the right when you walk in to fill out waivers on the computer just an FYI. I didn’t know what to expect but there are 5 separate areas where you can jump and play around. There is a kids area, an area to flip into what looks like a large airbag, a basketball hoop for kids and larger kids/​adults, an adult area and a large common area to jump across.
It is a great place to take the kids. My only concern is that the area is not secure so kids need to be monitored so they don’t leave the area. I recently went to a children’s museum that had an alarmed door so the kids were secure during their play time. That might be a good idea for this and adding a water fountain and restrooms within the play area.
There were monitors in each area so it was safe. It wasn’t really crowded but I’m wondering if there is a limit to the amount of people per hour. If it got too crowded then it could be dangerous.
Overall I had a great time and would recommend it to all.

It’s really fun for the kids; my boys love the dodgeball court, but they are not organized! The 2 out of the 3 times we have been here they didn’t have enough staff at the check in counter. We reserved and paid online, we have waivers on file, and waited over 20 minutes in line. Then, once we were in, they deducted that 30 minutes from our jump time! So I paid for 1.5 hours and only allowed to jump for an hour! One of the pits for smaller children was closed on Black Friday because they didn’t have enough staff… it’s Black Friday, kids are off from school, you are running a 50% off admission and you don’t schedule enough staff??? With all of the trampoline parks opening, they need to get it together!