Medben

This company is terrible. I have to constantly battle with them over coverage. Most doctors and hospitals have never even heard of them, so I spend hours trying to convince them that MedBen will cover the procedures.
One time I was facing a potential health crisis, and the specialist I needed had no idea who they were. When I called MedBen to fix this, the woman I spoke to couldn’t stop laughing. She said that someone had just told her a joke, and she was still responding to it. This went on for several minutes until I suggested I call back at a time more convenient for her. She immediately sobered up.
The most recent experience was that I was notified that a local hospital had waited 8 months to bill them for a procedure costing about $ 1,000. I was still within my deductible, but because MedBen claimed that the billing was made past the HSA deadline I would not be reimbursed. When I contacted the hospital, they confirmed that they had billed MedBen three times, well within the HSA deadline. I am currently fighting with them to correct this.
Avoid this company.