PostalAnnex+

Highly unprofessional. I came here for fingerprint. The owner and the wife served us. It took the guy 40 minutes just to figure out what to do, like how to enter info in the computer, where to send etc. He asked me couple times what is this what is that, is it the right form, he can’t find the number. And he said he did that before. Very assuring…
And another one hour later, it’s finally done… It normally should take 10−15min…
I just read the other review saying they messed up that lady’s result. I am not surprised at all. Just have my fingers crossed now…

this place advertises that they repair laptops. my daughters laptop for collage was in need of repair so my wife took it to him. he told her that he would call her with the diagnosis in the next few days. a week went by and no phone call, so I stopped by after work to see what was going on. when I asked him what the diagnosis was (which I might add I already knew what needed to be fixed), it was obvious to me that he had no idea. it was at this point in time that he disclosed to me that the computer was off sight at a company called annex computer and he would call and find out the status of my computer. when he called the laptop hat still not been diagnosed, he told me he would call me when he gets a diagnoses. so a few days went by and yet again I had to contact him at which time he informed me that it would cost $ 195 and it will be done by Friday (two weeks later). so Friday came and went and mike the owner never contacted me. I went by postal annex on sat Aug. the 15^th and it was closed which is not what in there hours of operation stated, so on Monday I called while at work an he disclosed to me that the part that came was defective and that he had to try and get another piece to «try» and fix it again and he would let me know if he could repair my computer by 2:30 pm that same day. again i was not contacted by 2:30 so I stopped by. I was given a bunch of excuses that i felt where lies and long story short he told me that he could not fix my computer by soldering in a new piece and that the whole board would need to be replaced at a cost of $ 350.00. I told him that i wanted my laptop back as soon as possible because i do not feel that they are being honest or professional to which his response was yeah, yeah, yeah. they fallowing day my wife drove to annex computer, got my daughters laptop and took it directly to central computers in Newark. there diagnoses took one day and they called us. they disclosed to us that they in fact can fix the computer without replacing the board and that it would only cost $ 135 (that’s $ 60 cheaper then postal annex). i am floored and appalled at the manor in which the owner of postal annex chooses to conduct business. it is my opinion that establishments like his are destroying the fabric of our community, and it is my advise to not use this establishment for any of the services he lists that he provides. I‘m absolutely disgusted!!! Also an added foot note i noticed that most of his store supplies including power strips seemed to be cheap, cheap items of dollar store quality that were rather pricey. if i could give postal annex negative stars i would!!!

I love this place. The staff is friendly and helpful.

tl;dr — They mark their USPS services up by an unacceptable rate. A couple bucks I can understand, but $ 4 – 7 on «flat rate» packages?
***Pros***
–No line, probably due to my issues and those mentioned in all the other 1 or 2 star reviews.
***Cons***
–Flat rate USPS services cost an extra $ 3 – 7 more than you would pay at the post office.
–The guy misquoted me a cheaper rate, then told me the actual rate once we had already boxed up the item and sealed it.
–This place is a sauna, which is especially bad because…
-…the service is SLOWWW. It was like watching my grandmother learn how to use a computer for the first time. If there had been a line this trip would have taken hours.

DO NOT COME HERE! They messed up on my fingerprints, tried to blame me for their mistake, and had me pay again. They forgot to write my social security number when they sent my fingerprints and blamed me for not telling them. It’s their job, I shouldn’t have to tell you how to do your own job. They are very unprofessional and I would not recommend them to anyone.

The owner was such a gentleman in helping me out in a bind today. I just needed to print my resume. He stopped what he was doing to help me out. Much appreciated.

I went here to get something mailed overnight as it was an important document that needed to go out and it was closer to my work on my lunch hour. They young kid there said his manager told him not to take any packages or mail anything as he was only open for 2 – 3 hrs. This is just ridiculous. I went here because it was conveinent and wasn’t going to make it to the post office in time after work. Also the kid said you’re layer could be sitting here for days before it gets picked up. My advice if you need anything shipped out don’t go here. If they offered 0 stars I would give this place 0 stars.

When we reached at the store at 9, there was a sign from owner saying he’ll be back at 10. So we waiting until 10, but he didn’t show up. So we called emergency number listed on the door. The owner picked up and said, he will be further late. May be 10:30 but not sure.
What a waste of time.

Easy to access after working hours

Very nice. Good rates.

Quick fax. They even sell gift bags, don’t know how much though. Faxes are reasonable in price.

Great Service. I go here rather than the post office. No lines, cheaper, friendlier, more options.

Went here for a notary. Very friendly owner, shared some cute stories of his grand daughter and what she does when she comes to the store.

very friendly staff. the owner/​operator is there most times I walk in. I have a box there and they are always friendly.