Extremely unfriendly and not helpful. Door was locked during scheduled open hours. Someone opened the door when I knocked, but offered no apology, only«I forgot to unlock it». I was in need of a matte and frame for an 8×10 photograph. This shop only does custom mattes, which is fine, but the salesperson asked me what size frame I had. I did not have one yet, so I said I don’t know. Instead of offering assistance to find a suitable frame, her reply was«Well I can’t give you a price then.» OK. Don’t give me a price or offer any other assistance, I’ll go somewhere where the staff is a bit friendlier and much more helpful. Maybe this is a good shop, but I’ll never go back.
J. W.
Évaluation du lieu : 5 Newark, DE
You’ve Been Framed is our go shop for framing. Annmarie is very knowledgeable, friendly and professional. Her artistic, trained eye for helping choose the right mat/frame is incredible. Their work is impeccable and on time. You’ve Been Framed is simply the best frame shop in the area!