Gold’s Gym

Gym layout is so strange — they have this indoor track that cuts through the weight floor. They got a rogue squat rack/​rig which is awesome. Great functional lifting space where you can deadlift/​oly lift, calisthenics etc. awesome group fitness classes. Too bad Lagrange and fishkill members can’t go there for free anymore. Really bad communication around that, but from the way it was explained to me, LG and FK are at fault.

Gold’s Gym Newburgh is the worst gym experience I have ever had. I made three attempts over 3 weeks to see a Sales Rep or a Manager so that I cancel my membership since the people at the front desk are apparently NOT qualified to hand my a change form or accept one.
In first and second attempt, there was only 1 sale rep available and I was told that I would have to wait 20 to 30 minutes to see him. Since I did not have the time to wait around, I had to leave. On my third and final attempt, again THERE WAS NO ONE AVAILABLE because there were all in a meeting. At this point, I ask them to please contact someone because I was not going come back for a fourth time.
Finally, a sale rep comes down to see me with the worst altitude ever; almost like I pissed in his cereal. Anyway, he hands me a change form to sign and proceed to tell me that I will be charge another month since I didn’t give them 30 days notice. (Another Gym scam but I digress)
I told him that I was NOT going pay the additional month since it NOT my fault it took almost three weeks to see someone to cancel the membership. He response was indifference and proceeded to tell that there was nothing he could do about it
At this point, I’ve decided to sign the change form and write that I do not agree with the additional charge and that I was signing this form under duress. When sale rep notice what I writing down, he snap at me and told me he could NOT accept the change form and that they will continue to bill me monthly.
My reaction was ripped to change form and handed back to him. I had enough of his altitude and walked out of his office to the front desk and demand to see the manager. After about 5 minutes, I was told he was not available to see me. I handed the front desk a letter that I wrote before I came to the gym requesting to immediately cancel my membership. Plus, I gave the front desk my phone number and email and ask them to give to the manager. I told them I wanted him to contact me so that I can explain what happen to me and why I was refusing to pay the additional month
For 2 weeks, I hear nothing back from them except I get a copy, in the mail, of the membership change form stating I WILL BE CHARGE ANOTHER MONTH and a copy of the contract highlighted in yellow to indicate the 30 days notice.
The manager at Gold’s Gym Newburgh is coward. I repeat A COWARD. He refuse to see me or call me back to understand the situation. He has totally ruin any chance that I will ever rejoin his gym or any other Gold Gym’s establishment.
I will continue to let everyone know about my experience until I hear back from this COWARD or someone from Gold’s Gym contacts me to resolve this situation

To start with on any given day I have a complaint about something,(hence only four stars). We can all review the machines, the cleanliness, and the instructors, (the best in the Valley), but everyone has done that. Let us talk about the club.
People care. The staff cares. The members care. They hug you when you are sad. They rejoice your triumphs. They miss you when you are gone. Sometimes you might even get a well-​intentioned scolding. Some might say they are like this big crazy family which you are privileged to be a part of.
Planet Fitness, I think not!

I’ve been working out 3−5x a week since college with results that kept sliding closer and closer to the «overweight» category, then into what WebMD tells me is «obese»!
Body Pump and Gold’s Gym with Dante, John, Martina, Moses, and everyone really made the difference.
I’m sure you read the words «changed my life» but I have to share this with you: The month I joined, I had taken my girlfriend to a state park for horseback riding, and, no kidding, the attendants told me they might not have a horse that could carry me.
«We have a 250lb limit,» they told me.
It was humiliating when, that August, I climbed on a scale at the state park and the attendant looked down at my 283, sighing, «well, we have one draft horse that we can puut you on…»
Well, that experience is behind me. I joined Gold’s, and, while it’s a daily set of choices that I make to be healthy, I have been as low as the 190s, well more than halfway of my goal to reaching a «normal» body-​mass index.
When I joined, all my clothes were XXL. Now I wear L, and it’s getting a little loose!
The men and women of Gold’s make a huge difference in my life. That girlfriend, she’s now my wife, and we work out together every chance we get, in Pump, Spin, and the Cardio Cinema and the pool. Thank you, Gold’s Gym!

These guys are morons. Heres the deal:
My wife and I were in town visiting from California. My sister and her fiancé were looking for a gym to sign up at. We all printed out the «7 day trial membership» passes. My wife and I provide the address where my family lives (a mere 10 miles away) but are upfront about being here on vacation for the summer. We were denied entrance into the gym because we didn’t live «local». They told us to read the fine print on the pass. I did that, and it said nothing about having to be local. The guy behind the check in counter then refers to the «other restrictions may apply» notation on the pass. Then tells us we can workout for the day for $ 25 each! Yeah, like I’m gonna pay 50 bucks for 2 people to workout for an hour and a half.
«Kyle» then comes over and repeats the same thing. The thing I find to be odd: at no time did these people even entertain the fact that my sister and her fiancé were there to check the gym out and likely sign up, had everything looked good. Instead, they focus on making it clear that two of us can’t use the trial pass. They make no attempt to go through the motions of «selling» the gym to my sister and her fiancé. My sister and her fiancé left that place having decided they weren’t going to pay golds gym Newburgh $ 110 a month if the business doesn’t care to sell their gym to them. They would have signed up had they honored all the 7 day passes. Seems to me like it would have been smart business to let 2 people use the 7 day passes, if it meant 2 other people were going to sign up.
Needless to say, they are now planet fitness members. Good job Golds Gym Newburgh! Clowns.

Cardio cinema is dynamite! They don’t even have this in la I’ve never seen this before. We can watch movies while Doing cardio! That’s great!

Big, good equipment, friendly staff, but 3 stars due to the amount they charge for a visit /​pass. $ 15/​day for week days, $ 25/​day for weekends (really?), or $ 50/​week. This is outrageous. Next time I’m here visiting I might try another gym.
Giving it a 4^th star due to the great classes and shake bar. Hard to come by at gyms. And while this doesn’t excuse the horribly high pass rates — it makes it a tad bit more bearable.

Still my favorite gym. It’s nice to have a variety of straight bars and ez curl bars in some 2.5 pound increments. Not many of the clubs I have been to offer that. I like being around other gym-​goers who take working out seriously. I suppose it could be intimidating for novices but the numerous classes and nice trainers are helpful for beginners!

The staff deserve 5 stars, but the facility earns only two. This place could be great, but they continually skimp on important things.
Starting at the front door, the steps are slippery when it rains and the handrails are metal that get burning hot in the sun.
When they attempted to renovate the ladies locker room, they removed some of the carpeting and installed tiles that are slippery when wet. And they won’t put down enough rubber mats to cover the floor. Why are the handicapped showers the furthest away from the door? And why are the hooks in the handicapped shower stalls over the safety bars so that when you hang your towels they cover them so you can’t hold onto the bar?
Something is always broken or out of service. Maybe the pool is closed or the water isn’t heated, or the hot tub is closed, or the steam or sauna is not working, or the AC in the Lady Golds workout room doesn’t work. And oops, they over-​chlorinated the pool so now your bathing suits and pool shoes are faded and falling apart.
They apparently use their in-​house maintenance people so it takes forever for repairs to be completed.
It just seems as though they can’t or won’t provide proper oversight of their physical plant, which is such a shame. They try to keep up with the newest fitness trends and offer great classes with terrific instructors, but it’s crazy to have to put up with these issues at the prices they charge.

I’ve been a member here for close to a decade and can say that bigger doesn’t necessarily better.
To their credit they have constantly kept trying to update the gym and keep up with the latest fitness trends via the plethora of classes offered daily by some very good instructors. They do offer personal training services along with group training as well. From a distance the trainers seem knowledgeable and in tune with their clients. I do appreciate that on their off time the trainers get on the gym floor and sweat it out as well.
There is a basketball court, a lap pool, a hot tub, steam room and a full locker room (bring your own locks, TRUST me on this) There is a Lady Golds as well on premises which is for women only and cordoned off for privacy. The racquetball courts do require a phone call ahead to reserve for play.
Golds Gym Newburgh has a cardio theater where you can sweat it out on a variety of cardio equipment while in a movie theater like dark room. The rest of the cardio equip is fair when working. The free weights are dated and the dumbbells are in a constant state of disarray. (mind you some are bent to some degree) The area where the free weights are located is considerably small and can be claustrophobic when there are a few bodies milling around. The leg equipment area is dated as well but serviceable. Once again the equipment is jammed in a corner and you have to get it in when you can.
They have some hammer strength equipment on main gym floor which are a decent change of pace.
The track that circles the main floor is about 3 lanes wide and is well used.
I’ve visited the shake bar now and again with positive experiences in regards to service and quality of product.
Never been to the tanning beds (for obvious reasons) but I hear they are good and well kept.
There is plenty of parking and the lot is well lit.
One of the best things about Newburgh Golds would be the childcare feature, I’ve noticed quite a few families using this to their benefit.
On a whole the gym is decent and leagues ahead of what’s in the local area
(planet fitness included)

Great gym.
I’ve enjoyed membership intermittently since 1989. Ownership is constantly making improvements. The facility was expanded and renovated within the past 10 years. The equipment is so well maintained, you’d never know I remember most of it from back in ’89.
The staff is ALWAYS helpful and friendly. Since there are toooo many varied activities, numerous classes, programs and amenities for me to mention here, it would be an injustice for me to even try. Please find their web or fb page to learn more.
I would unhesitatingly recommend this gym to anyone and plan to continue my membership for as long as I live in the area.

Gold’s Gym has a lot of nice features (pool, basketball court, smoothie bar, a cardio theather). The atmosphere is inviting and friendly. Although the membership fees seem a bit pricey at first, the classes alone are worth the money. As far as the classes go, my favorites are RPM and Body Pump. I am looking forward to trying Yoga and Boxing in the near future. Gold’s has become a part of my routine that I always look forward to.

Great gym, very big with plenty of equipment. Pool, classes, basketball court, racket ball court & a track. I do recommend.

Pretty big gym with a lot of amenities (i.e. pool, basketball court, sauna, variety of classes…). Really enjoy the Cardio Theater! You can catch a lot of newly released movies in there, but at times they’ll show some old ones as well.
The place can get crowded on weekend mornings (I’m guessing because of the classes…), but I rarely have problems getting on a elliptical or a weight machine.
Membership fee seems kinda high (around $ 50/​month), but I guess it’s worth it for one of the nicer gyms around the area.

This gym wasn’t as nice as the ones I am used to. Many of the machines were fairly older and if you forget your towel they charge you $ 2 to rent one and give you one dollar back when you return it. I don’t see how a gym can’t have spare towels for customers free of charge. What was nice though was that they have two separate gym areas. So if one is full then you can move to the other one. They do have a sauna and steam room which is a nice touch too.