Gentle Grooming Pet Salon

Seems they are good with short cuts only. All the good reviews reference lion cuts and summer cuts.
Our experience, where a bath and brush out were requested, was not good.
After a summer of camping, it was time for a full grooming. We knew he had some matts that might need to be cut out, but asked that he NOT be shaved/​cut except to the minimum necessary.
My long haired, large dog came back shaved in places rather than combed (all that was needed) and with visible matts left in others (behind his ears). His nails were not trimmed. The shaving was uneven. I acknowledge the brush out was a lot of work, but if they didn’t want to spend the time, then they should have said «no» and we’d have gone elsewhere.
Very expensive for what little was done, especially considering so much was done well done.

I was an employee here, I loved working there. Diana is such a sweet lady if she would ever call me needing help id be there within a heart beat. This Grooming Salon is very neat and clean she knows how to run this business all on her own. Customers are always happy once they pick up there dogs/​cats. Prices are not to high and not to low.

Please note this is my second review. My first review was filtered for some reason along with 23 others. These reviews are very recent, well written, and give four to five stars.
I take my Papillon dog here monthly for grooming. Diana is very professional and truly loves the dogs. She listens to my requests and always honors them. I do not worry about the safety of my dog at all. I highly recommend Gentle Grooming.

We’ve been taking our two cats here for years. We’ve felt that Diana, the owner, has always done an exceptional job and is one of the kindest business owners. After 20 – 30 visits, it’s safe to say the service we’ve seen has been consistent and worthy of a drive, having moved from TO to the city over two years ago. It’s evident that Diana takes great pride in her craft, and has much compassion for animals. Our cats literally love being groomed (‘the lion cut’) at Gentle Grooming Pet Salon. Plus, their heads are always a bit higher at the knowledge of their pampering and transformation.

I hope this positive review doesn’t get filtered like all the others. This is a professionally ran establishment that does very good work. We’ve been taking our dog here for a couple of years and he can be difficult to work with (just ask the vets we have tried). Diana has done a great job bathing and trimming him. He also has sensitive skin, but is always refreshed after a visit here. Despite being as nice as can be, Diana has a great way with a very dominant, alpha dog.

Just took Mr. Peabody, tabby extraordinaire, in for his lion trim. Diana Francis, the owner was able to bathe him, and shave him in just a couple of hours. He did well, and is good to go for another year.

I don’t own any dogs so I can not judge on that but I do own 10 rescued cats and I mean RESCUED. All of my cats have special needs. I have one who had been caught on fire and is covered in scars, I also have one who was thrown from a fast moving car and is missing the majority of his toes. I have cats that were rescued from awful situations and this is the ONLY place I will bring them. The owner and staff are so kind and gentle with my cats and always do a beautiful job. I have brought in rescues and the owner and staff have actually cried as I told them of the animals history. I am so protective of my rescued animals and I would not trust another place to be as gentle and kind as these people are. I don’t find it any more pricey than any other place I have seen. I am a life long customer to Gentle Grooming!

Not particularly friendly and not particularly skilled dog groomers. We were very unhappy with the cut. I will look for another groomer.

BEWARE! This groomer is the WORST.
I specifically asked them NOT to cut her short. (I have a malti-​poo) When I picked her up I didn’t even recognize her. Not only was she cut to ½ inch of her skin, but the fur on her head slanted in TWO directions. YES, you heard me two directions. From left to right AND from back to front. She had obvious knots in her fur as well.
The best thing I can say about this EXPENSIVE groomer was that my dog was clean. That’s it. DON’T GO THERE.

I had such a hard time finding a good groomer in the Newbury Park area. This groomer exceeded my expectations! Other groomers had quoted me $ 55 dollars for my 11 lb min pin chihuahua mix. Finally I found this affordable groomer who is just the nicest lady and loves animals! She even let my dog play with the other small dogs instead of locking her up in a cage all day. My dog normally hates going to the groomer but she loves going here! :) I would recommend gentle grooming to anyone!