I would highly recommend working with Mark Lawson from Rainier Overseas movers. Mark and the other team members were extremely helpful and went one step beyond what I’ve expected. We’ve shipped a container from the San-Francisco Bay Area to Israel. We asked them to change the dates in which the container would be left in our parking and they were happy to do that without any extra charges(even though the standard in this business is that there are changing fees). The truck driver made sure that the container would fit my parking space — which wasn’t trivial at all because of the other cars and obstacles(it probably took dozen attempts and roughly 20 minutes of optimizations). Mark went over the top to make sure that everything goes smoothly as possible and explained in detail every step in the process. I would definitely use them again!
Mathieu N.
Évaluation du lieu : 1 San Jose, CA
I have used Rainier for my 5th international move form Paris to California USA. Initially I felt good about their sales pitch, even though they were priced the highest among the different removing companies we consulted. In my experience of international moves, dealing with Rainier was the worse: 1. A large amount of our personal items were broken in the process(we are talking1,000’s of $$) 2. Rainier tried to charge us for being late pretending that I would have to pay storage fees because their ship left later than expected. 3. They delivered late to our home, making me and the unpacking crew stranded at my house for a whole day 4. When asking about appointment to have the empty boxes removed, they told me that they do not provide that service even though the sales guy said the opposite. Basically, Rainier will take any opportunity to discredit their responsibility in anything, and even tried to squeeze $$ out of us for their ship being late in departing! In conclusion, there are many other overseas moving companies out there, and I am pretty sure any other company would be able to do much better for much cheaper. Cheers! M
Stephan S.
Évaluation du lieu : 1 UNIVERSITY PARK, PA
do-not-use-this-company I was moving from Pennsylvania to Germany and despite many phone calls and emails my moving goods are now sitting in the UK for more than one month after a transfer time of 93 days. In addition, I was told at the time of shipping that the weight limit was not strict and I would not exceed anyway. In the end I was charged 1000USD more than I was originally quoted. The sales person Peter Helgeson is not even bothering to answer my emails any longer. Avoid this company at all cost, they are not sincere business people.
Oscar o.
Évaluation du lieu : 5 Seattle, WA
great service wonderful staff moved from Ireland to Seattle, would recommend and use them again.