Sleepy’s

So on my way to grocery shopping to stew leonards, I ended up stopping in Sleepy’s to scope out some mattress prices and compare since I was buying new bedroom furniture and needed a bigger mattress. The salsman Kevin was amazing. He helped us narrow down what we liked and explained the differences in quality. He answered all of our questions and never tried to oversell us nor did he try to rush us even though they were closing. Once we picked the mattress that suited us best, we decided we wanted a different box spring (with drawers for storage) so he worked with us to add that and subtracted the cost of the original box spring it came with. We ended up getting the best quality bed frame they sold, for less than the cost of the junky one I almost bought at pier 1 down the street. We even ended up adding the mattress protector (with two lifetime replacements) for less than I would have paid for one at marshalls/​kohls/​macys/​ect. He gave us an amazing bundled price and we got exactly what we wanted!
I thought the delivery fee was very reasonable too and for a small fee they will also remove my old mattress and boxspring. We have delivery scheduled in less than a week! Thanks Kevin!

I’ve never felt so uncomfortable or creepy in any sort of sales situation or with any salesperson — and I almost bought an actual ‘lemon’ vehicle… I’m so surprised such a big chain operates like this.
Came in looking for a twin size bed for a unique situation. The salesman wouldn’t answer any question straight, including but not limited to: How much is this bed? How much is the bed frame? What comes with the bed? Does a box spring come with this bed? Does this come in a twin size? How much is that twin size? When would it be available for pickup? When would it be available for delivery? How much does delivery cost? Does delivery include setup? Which other beds can you get in a twin size? Do you have a branch of this location nearby that might have more twin beds?
When I got obviously irritated at his sleazy answers, he started making fun of me.“no one will give you a better deal so you should probably just put money down, unless you like spending your Saturday comparing only to come back and buy? Some people like that I guess, maybe you are one of them?” NO YOU CREEP! And, while you’re at it, please stop telling me that a metal bed frame is a good deal at $ 150. No.
I fancy myself pretty ok at math — so as soon as he started «adding in» other services or products and the price started going «down»…we walked. Nothing irritates me faster than that kind of sales tactic. Unfortunately, he trailed us to the door like some sort of rabid and abandoned dog, telling us we HAD to come back by a certain time that day if we wanted delivery on Monday, and that although the time slot we wanted was full he could maybe probably work something out for us. Like, what? A rogue delivery guy that he slips $ 20? A used mattress? Part of it arrives Monday morning, but the rest of it comes Thursday? His brother showing up with it falling out of a station wagon?
He had wanted a phone number before he would even pretend to answer some of my questions — and I’m glad I gave him mine rather than the person I was scoping out the selection for… about an hour or two after I left, I got a voicemail from him saying he had «found another coupon, but he needed it for a customer who was in the store right now… but maybe he could try to find me another one if I came in by 4pm…» and… I stopped listening. I couldn’t even tell you what the final price he ‘offered’ was, but then again, I couldn’t tell you what it started at either. I’d buy a mattress at Goodwill before I bought one here.