I fix phones myself and I know how they work. Lucky this was on my side today. I walked up to the booth they have inside fox run with a question about my 5s that I couldn’t figure out. He took it apart right in front of me. First mistake he unplugged the phone battery without even powering the device off. Normally this isn’t a problem, but just the other night my screen went haywire by doing this. Well he decided that my phone probably needs a new charge port if I want the touch id to work. Fair enough I didn’t even think of that. So I decided to take it back and I would do the repair myself. On my way home that’s when I found the second mistake. He did not even plug the cable back in for the sound! At first I thought it was just the phone but sure enough when I got home, I opened it up and… What a surprise! The cable was not plugged in for the sound. Now what if I didn’t know anything about phone hardware and didn’t know how to take my phone apart? I would have had to drive all the way back just for him to fix his mistake! Or even worse charge me to look at it again! Definitely will not stop by this booth again or recommend people to a place with such carelessness!