Auto Excellence

These guys are great. Every time I have brought my car there the work has been done as quoted, on time, and properly. They always seem able and willing to answer any questions you might have or give a little advice when you need it, and the prices are spot on. The place is always packed (a good thing), so make sure you call in for your appointment beforehand.
As with any mechanic, the better you can describe the issue you’re having, the more likely it is they can solve the problem for you.
If you’re looking for somebody to trust with your car repair, this is the place.
I really don’t like when I have to use a different auto shop than these guys.

Never again. Brought my car here for some work which was supposed to be about a little over a day of labor, and didn’t get the car back for 8 days. During that time, when calling to check on the status of things, the owner was rude and argumentative. Got the car back and found someone else’s registration and keys inside (which I brought back, even though the owner didn’t deserve it). Also found a small part — turned out not from my car — inside the engine compartment. Then discovered problems with the car and had to bring it back for another day. Totally unacceptable and I will never do business here again. I am always polite and very reasonable and understanding, but the owner was very difficult to deal with. Afraid to even post under my real name after this experience; it was that bad.

I recommend this place to everyone. Everyone I work with and many other friends have gone here and will never go anywhere else. The prices are fair and usually just above half of what the dealerships charge for the same work. All the employees and the owner especially are trustworthy and believe in making money from repeat business and customer satisfaction not from screwing over people who don’t know any better. The last thing I had fixed here was my XM radio that the dealership told me would be $ 450 to fix (on top of the $ 90 they charger to figure out the problem in the first place). Auto excellence charged me $ 160 and informed me that this was a manufacturers defect in my car which the dealership neglected to tell me about. I have also had brakes fixed for a fraction of the cost of what places like Meineke quoted me. A friend that I convinced to go here is getting her catalytic converter replaced for $ 560 when another independent mechanic in Portsmouth quoted her over $ 900. I have gotten a lot of work done on my car here and won’t go anywhere else and neither should you. At least give them a chance. You won’t regret it.