Cederstrom Susan J MD

I’ve been a patient of Dr. Cederstrom for over twenty years, with a two year gap when my company went to an HMO. I really missed her, so when the PPO option was added to our plan I returned. Over the years Dr. Cederstrom has diagnosed several illnesses and conditions that the HMO docs had completely missed, including asthma, glucose intolerance, an appendicitis and a parathyroid adenoma. The one thing she is extremely reluctant to do is prescribe antibiotics for common colds and flu. She does offer alternative remedies to relieve symptoms. Ever the cool head in a crisis and up to speed on current medical practice, I trust her implicitly. I agree with Angela G. that the previous review is miles away from my experience with her. One time on the phone with her, when she is not your regular physician, is a poor way to evaluate someone’s ability.

I’m completely shocked at the previous review. I’ve been a patient of Dr. Cederstrom for approx 10 years. She ALWAYS has a gentile & caring bedside manner and appears genuinely concerned. A few years ago, the day before Thanksgiving I had a strange incident of vertigo. Even with it being her day off she immediately had me come to her office and checked me out. Witnessing Dr. Cederstrom’s personality as being very calm, patient, and methodical it gives me great pause to see such comments from a person who has spoken to her one time via the phone, and possibly wanted a specific outcome without seeing the doctor in person? I know Dr. Cederstrom would have wanted to see in her person (especially since she isn’t her patient) before prescribing medications.
I found myself compelled to post this counter review to the previous comment due to what I’ve personally experienced and witness how Dr. Cederstrom interacts with other patients, and staff for approximately ten years.

Dr. Susan J. Cedarstrom was on call for my regular doctor, on a Sunday afternoon. I had been bedridden with a respiratory infection that was getting worse after 2+ weeks. She asked me one question: what was my temperature, which I had not taken. She then stated that I had a virus and could only let it run its course, which could take up to 8 weeks. Fortunately I sought a second opinion the next day and felt much better after beginning antibiotics. Her manner was impatient, sarcastic and distracted. There is no excuse for such sloppy diagnostic procedure and for condescendingly talking down to a patient that is worried and exhausted from illness.

Receptionist is not very pleasant and acts as though you are stupid. Dr. is too busy to see patients.