Newport North

Although I’m not happy about this dog living near me. Jennifer B. In the office was very nice and she took my complaint.

I lived at Newport North for a little over 2 years. During that time, I have to say I met some great neighbors, enjoyed the hot tub and the pool, but nothing compares to the kindness shown to me by the on site leasing staff. I had to get out of my apartment quickly and they bent over backwards to help me at no additional cost to me. They made sure I was safe and secure and sent me on my way with hugs. I’ll never forget that experience. Oh and their walk in closets are large.

This place is going ghetto. Third water leak in 6 months new management (jennifer and dave) believe that a relocation this time was not necessary while a loud dehumidifier runs all night and pushes around very gross stinky air, even though management very graciously put me in a hotel last time for enough time to let the carpet dry because the suite was being occupied. They got rid of the suite entirely and I hear there’s alot of water leaks in this old community. No inspection after the fix so Its now obvious where the hole in the wall is that they made. carpet is an inch away from the wall now. So i get to deal with contractors again all day to fix the shoddy fix. And buy yourself some house shoes for wet carpet because they never get the contractors in when they say they will be here. …what’s the point of making an appointment if its a 9 – 1 window? Baseboards look like a 7-​year old handled the job and that’s not exaggerating.
Also got paint from shoe marks outside the door now… no one cares in this upscale community anymore like they used to.
So I got a nice hotel bill for their bs water leaks. And i got to clean up after the contractors mess and re-​carpetclean! Ugh!
Contractors wear shoe protectors 1% of the time unless you sit and babysit them. Even after the manager and maintenence supervisor promised they would make sure they do this time, they came to my door completely unprepared. They end up not cooperating and step on your carpet and roll their eyes about it and finally use a very dirty drop cloth, and the other guy used some old linoleum they cut up in my house! Supposedly they think the manager will drop in once in a while now that I’ve made a complaint. .500 units and one guy supervising it all???
Then, I asked the maintenance managers (Dave and Kevin) about re-​doing the caulking in my bathroom because it’s just not able to be cleaned after 5 years and there was a pink stain on the floor «because of the concrete underneath». I said the pink isn’t bothering me it’s covered by a rug, i just don’t want to get charged for it. they insisted on changing the entire floors in both bathrooms just to get it over with (after the manager who took pictures totally“forgot” to set up the first appointment he supposedly made) and the whole job ends up taking 2 weeks! so my goal to get the place looking cleaner was worsened when they put linoleum that looks like brown tiles that should be out on a patio or grandma’s very old basement hiding dirt, but definitely not in an upscale bathroom (named «memories»). They said its the new style for all of the units and are refusing to change it back to the white with blue diamond I had before. I had no reason to think it would be any different because my apartment already has all of the new upgrades. When I asked why he didn’t give me a choice to try to achieve the clean look I said i was going for, he said he didn’t know what the linoleum would look like?! how can two managers of maintenance not know what the bathroom floors look like in the apartments? Freaking jerks. Office Manager just laughs it off and offers to pay «only $ 50!» for a rug after a bunch of bickering! Even the maintenance manager said it looks old like grandma’s old house or her basement! Newsflash you might want to just listen to your customers.
They also think big pieces of trash melted in the bushes for 3 weeks is no big deal and just curtly said «nobody is perfect» even though the landscapers were working there for 3 hours the day before and it’s what they’re getting paid to do! that happened twice. lots of big trash melted into the bushes. I said I’m pretty sure we don’t want to look like we live in the ghetto at these prices.
In the office, Dennis is very difficult to get any help from. He is new, but getting him to find out information from someone who would know things he doesn’t, or transfer you to someone, or even tell you who he is, is like pulling teeth or just not even going to happen. Puts me on hold and comes back with ‘i told you everything I could’ when I asked to be transferred.
Now the manager insists on «keeping in contact with me to check on their progress next week» about the big list i gave her? Which ones? Theres about 15 things?! Its not my job to do inspections for them! Im also tired of the backlash and ignored complaints until im blue in the face to get it back to the way it was before they showed up! I’m tired of it!

Newport North contacted me after receiving my review and I just wanted any potential renters to know that a lot of what was said in their response was false or embellished. For example: while they did fix the repair «ahead of time» (it took them about 5 days), this was after over a MONTH of living without a sink upstairs and with rotting ceilings and moldy, sewer-​filled carpet. No form of compensation was given for this sub-​par living situation by Newport North — a clearly affluent rental company. Also, don’t be fooled by the passive voice — «it was communicated to us that you would need to relocate» — it was communicated BY them — we had to relocate, and move back — on their schedule. If you live here, guaranteed it will be the little guy vs. corporation. Plus the rent can change by $ 400/​month the second the annual lease ends.
Lastly, when they ended our stay at the Marriott, they did so abruptly and with no chance for my roommates to try and schedule their move back into the house (which still smelled of paint fumes). They were very inflexible on this point and tried to go back on their word in terms of the length of stay I would have at the hotel. Be wary when choosing to rent from them.

I have lived here for close to a year now and except for not having in unit laundry, I have not complaints and love it here! I live in the back of the complex next to the 73 in the «dog» area because we have dogs. One would think that butting up to a freeway would be noisy but you NEVER hear the traffic or any of the other dogs that live in our area of the complex.
Maintenance is by far the best around! Our air conditioning, unbeknownst to us, had been leaking for quite some time. We didn’t realize this until we noticed that the carpet in front of the unit was saturated. We immediately called maintenance who were out the next day to assess the issue. Come to find out we had mold a third of the way up the wall in our entryway closet that we couldn’t see due to having long coats, a vacuum, and other items in there that blocked our view.
They immediately sent a mold abatement team out and moved us into an empty unit that is utilized for short term stays. They were very thorough and wouldn’t let us move back until they were sure everything was completed in a professional manner and that mold was not detected in the air. This took a total of 7 days because the mold had gone from the closet all the around the wall and into the bedroom wall of the bedroom next to the air conditioner.
Every issue we have had, which haven’t been many, have always been dealt with within a 24 – 48 hour period.

I lived at Newport North for 3 years and absolutely loved it. The location, parking, and staff are all great! I would definitely recommend this community to all!

Naz was extremely helpful and attentive to our needs during our house hunt. She was a major factor in why we decided to go with Newport North for our new home.

I’ve lived here for almost three years and just have to mention one thing: maintenance. When I moved in I was interested in location, quality, and price. And was obviously happy enough to move; and remained sufficiently happy to stay.
But one aspect of living somewhere, especially after a period of time, is how maintenance problems are addressed. And I could NOT BE HAPPIER.
The staff is incredibly responsive and have ALWAYS fixed every single thing I’ve asked, no questions, and far faster than I ever could’ve expected. This is a huge great big honking’ deal.
No question: I’ll not rent anywhere that isn’t an Irvine Company complex.

First off, I want to say thanks to Jeff for helping me out with all my living situation needs/​inquiries. He’s always super helpful and will definitely take care of you here at this complex.
I also want to say thanks to Justin who helped me transition from San Mateo Apartments over to Newport North as smoothly as possible. He gave me all the info I needed in order to make my decision and I currently live here right now.
With that being said, I have lived in many Irvine Rental Apartment homes ranging from San Mateo, Stanford Court, Harvard Court, etc. Newport North is hands down my favorite thus far. Here’s my review (keep in mind I live in a 2b/2.5b townhome).
Parking: Abundance of spaces available. I never have issues finding parking close to my apartment. My girlfriend always comes down and visits during the weekends and she never has an issues either.
People: A lot of young professionals live here (My roommate and I love it, considering we’re 25 and work full time). Everyone is really friendly and there are no issues with it being too loud at night time.
Living Space/​Miscellaneous: Our town-​home is extremely spacious and I love showing it off to my friends when they come into town. Everything works well, no complaints. Only thing I wish they had were in-​unit Washer/​Dryers, but they have them on the community site and they’re not so bad.
Location/​Price: Price is not cheap, but not expensive. It IS Newport and you definitely get what you pay for. The location is unbeatable as you are close to Fashion Island, Newport Beach, Corona Del Mar, etc. You have everything around you that you could possibly need.
Maintenance: Only had 2 issues all year and they have both been fixed within that day or a couple business days.
Overall, I love this place. It’s 5 minutes from my work, 5 minutes from my gym and provides everything I look for in a comfortable and friendly environment.

I’ve been living at Newport North for about 6 month now and absolutely love it!
It is probably one of the most quiet apartment complexes I’ve ever lived in. I don’t hear the neighbors above or next to me at all. No parties, or loud music, just very peaceful.
Parking: I’ve read other people having parking issues. I’ve never had a problem, there is plenty of parking all over the place.
Maintenance: I’ve only had a few things that needed to be fixed so far. Maintenance usually shows up within a few hours, even for minor things
Office/​Leasing staff: Super helpful — no complains what so ever!
I’m moving out of state unfortunately. I will miss living here! Keep up the great work NN! If I ever move back to OC it will be to Newport North.

I have lived in Newport North for 5 years and I love it here! The office and maintenance staff are great and have always been very helpful. I would recommend this place to all my friends. I love where i live!

I currently live in Newport North and I have lived here off and on throughout my life (with my mom and another time with my dad). I absolutely love it. It has more of a condo feel than a stacked apartment complex. The people in the neighborhood are usually really friendly and nice! I have made some great girlfriends through the complex and we hang out all the time and do weekly jacuzzi nights! I read a lot of these reviews and there are SOME things I agree with. I’ve had some issues with the office staff not being frienly but i usually deal with Justin cause he’s great! He’s extremely nice and always very helpful. I love calling this place home and I guarantee you would too!

1-​star based on SAFETY.
In the month of August I went on vacation for the weekend. When I returned, the screen to my second-​story bedroom window was removed, the window was open and there were large, dirty handprints on the window sill and dirty footprints on the bedding and floor.
I immediately called the police who sent out a forensics team to do an investigation. Nothing was stolen from the apartment, which in my opinion is the worst. As a young female, any strange men climbing into my window is LIFE-​THREATENING.
I submitted a formal complaint to Newport North Apartments with the police investigation report number. It is December (almost 4 months later) and I have yet to hear ONE WORD from management.
When I asked my roommates about what had been going on in my absence, they said maintenance workers had been cleaning the gutters throughout the complex. I’m not sure which is worse, an employee of Newport North entering my apartment through the window without permission or notification, or a complete stranger breaking in.
I DO NOT recommend living here if you are a single female.
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1-​star based on HEALTH SAFETY
We had a huge problem with cockroaches in the apartment. I have found and personally killed and removed 3 large cockroaches and continue to find more.
We remove the trash daily, but because the garbage disposal consistently clogs and maintenance has yet to fix the issue (which is plumbing related, since it was completed by what appears to be an unlicensed plumber) the garbage disposal backs up every time the dishwasher turns-​on, spewing masticated food remnants in the sink.
Apparently living the Newport Beach lifestyle is comprable to living in Compton with the cockroaches and break-​ins. Not worth the $ 3,000 in rent.

Soo I do not live in Newport North but I have a major complaint about how things are run there. Not only have I not lived there for a month… but they now decide to charge me about stained counters?! I understand the carpet wasn’t the same as the beginning of my lease or the walls… but the COUNTERS?
First off… Newport North buys the CHEAPEST stuff. I mean cheap as in low prices and LOW quality. The unit I had is a townhouse with marble counters. Every time we would put a wet dish on the counter… within minutes there would be a water stain on it.
Not only did they take our $ 700+ security deposit… they are charging us extra!
Take my advise people… It’s a beautiful area to live in… but management from top to bottom is just terrible at running this place. I’m going to have to take time out of my day to go back to the annex and argue why I should not have to deal with their cheap constructions of their homes.

If you need something from Newport North that doesn’t involve signing a contract or a new one… then they treat you like a 10 year old.
I came back here concerning my security deposit. I’ve lived at Irvine Company before and they never took more than a couple hundred out of my security deposit if at all!
I DO NOT RECOMMEND THIS PLACE TO ANYONE. Not even if you’re well off and have the money. You’re just encouraging them.

Okay, so I am just going to format this in a way to address what most people look for in apartments.
parking:
— it truly is a hit or miss: if you live in a complex that doesn’t have many cars to each unit, you’ll be in the clear.
— personal experience: i have Never had a problem with parking.
structurally speaking:
— although this is an apartment community, it isn’t set up like a classic apartment. What this means is that there are minimally communal hallways. In fact, at the most, you will have to interact with 3 other units, as there is a staircase for every two sets of entrances (2 downstairs, 2 upstairs).
— recently remodeled. Although there are people who have older unmodeled units (most likely because they extended their lease), there are updated cabinets and granite countertops.
customer service:
— age-​ist: This apartment home hates students. This being said, if they know you’re a student living here, regardless of who is actually executing disruption in your neighborhood area, chances are that you’ll get the blame. I have literally have instances where noise complaints are heard in my complex, and I have been by myself studying when security knocks on my door and literally says «I have gotten an order to come check your apartment out three times, where as I don’t hear anything. However since its been requested so many times, I needed to knock to verify that I have done my job. Obviously you’re not having a party here, so what the hell.»
— try to act for the most part a lot snottier than they are
— the office center is more for show than for use: my roommate’s computer recently died and she went to the office center to use the printer (mind you, for three sheets of paper). When she approached management for paper (the machine was out), the staff member starts belittling students for «always taking so much advantage of the office center and abusing the priviledge to use it.».ummm.isn’t that what it’s for?
noise level:
— for the most part, it is quiet. Because there aren’t many shared hallways, there is less echoing of sound.
— unfortunately, the insulation (sound) between the upstairs and downstairs is not as well-​done as I would like… aka that’s probably the only noise complaint you would have.
Rent:
— on the steeper side. Since the apartments are a newport beach address, well. it’s expected.
weather:
— because its near the beach. you probably will never need to turn on your A.C. as long as you’re willing to open your windows and let the breeze in!

I’ve been living here with my husband for almost a year now. We absolutely love the area. Its mostly a lot of University students living in and around us so we thought it might get pretty loud on the weekends, but nope its quite quiet all the time. There’s barely anyone at the pool, Jacuzzi or workout rooms most of the time, so it almost feels like you have all the facilities to yourself. Everything is extremely well maintained and clean.
Whenever we have any problems we usually get very prompt service to our apartment, but we’ve also had to wait a week or two a few times. They’re very apologetic though and friendly so it takes the edge off.
All in all we love it, but it is a bit on the pricey side…

I lived here for 1.5 years in two different floor plans during college at UCI. I liked this place overall. Be warned though, just because it’s a little farther away from campus doesn’t mean there’s no parking problems. There are frequent nights when you have to park in the firelane unless you’re back early. Unfortunately, wherever there’s college kids, there are units with more cars than they should have.
PROS–
–Very nice interior. Granite countertops in kitchen and bathroom.
–Staff was ALWAYS friendly and responsive. Work orders were usually within a couple hours or same day.
–Never really needed any serious maintenance except for a blown bulb or two, clogged sink (which was my fault really), etc.
–Very well-​kept community, nice landscaping, doesn’t look like it was built 50 years ago like Rancho San Joaquin.
–A pretty good amount of amenities (you can check the website.)
–Very quiet and respectful neighbors most of the time. Towards the end of my days there, there was an apartment that had loud people over every weekend.
CONS–
–Parking can be an issue at times if you have multiple cars. I always got lucky and eventually found a spot, but this was luck and only luck.
–Sometimes the shower water would get BOILING hot all of a sudden and the cold water wouldn’t come back for a minute.
–Not very bike friendly. My bike got stolen here. A couple months later, they gave notice to residents that bikes could not be locked anywhere outside and had to be inside the apartments or on patios. (yeah right, like I’m gonna carry it upstairs, through the living room, and into the patio every time I use it…) But I believe this pretty standard on most Irvine Company communities.

It’s a lovely place to live, but I feel like it’s tailored more for families than it is for students. There’s more of the former but it’s close enough to campus to still get infiltrated by the latter. It’s a pet friendly place with a good amount of people walking their dogs around at all hours of the day. There’s also a park nearby that my dog especially liked to just run around.
Living in a community populated mostly by families was definitely a plus when my bedroom window got smashed in. The moms living in nearby apartments were so friendly and sweet. One even gave me some chocolate and told me not to worry because she’d keep her eye out for any suspicious activity. Another has given me and my roommates fresh organic fruits from time to time and check up on us.
Only gripe is that it took almost a full week just for management to put in a new pane of glass. Every day that I called, someone would just take my message down instead of letting me actually speak directly to someone who could give me answers as to when my window would be fixed. Slightly unnerving when you have a big gaping hole right beside your bed.

Even though I said I wouldn’t review apartments, I don’t see why not. From what I gather, Newport Beach is the more posh residential area. Students and other locals live here alike, but it’s not as student friendly.
If you compare the places closer to campus, you’d mostly likely find grocery stores that are walking distance and food places that are pretty much next door. If you live further than 92 612, you should get a car.
The leasing office here needs a stronger staff. They tend to make a lot of mistakes but if you catch it and tell them, they’ll be nice about it. Expect a quiet neighborhood.