NewportCare Medical Group

I am well on my road to recovery post spinal fusion, thank you to Dr. Rowshan and his staff at Newport Care. Dr. Rowshan has been treating me for almost a year now and is one of the most compassionate and genuine doctors I have ever met. He values his patient’s opinions and it is very evident that he is passionate about his profession. I would highly recommend Dr. Rowshan. I’m post op week #2 right now. Since surgery I have not had one ounce of sciatica and am feeling very confident that I am well on my way to a new and pain free life, thanks to him.
Mary, his nurse, also deserves praise for all of her hard work. During my road to back surgery, I had to go through a lengthy process to get approved by insurance. Mary and I talked at least once a day for what seemed to be over a month, if not longer. She worked so hard for me and was always a phone call away, providing me with updates and our next step. I’m so grateful to Mary for everything. She is definitely an asset to Newport Care. I don’t know how she juggles everything she does, but she sure is great at it!
I live in Long Beach and often times drove to the Newport office for convenience of appointments and procedures, but his staff always did their best to get me into the Long Beach office if possible. The front desk girls were always very professional and helped me with faxing/​emailing doctor’s notes to me in a very timely manner. All around, a great orthopedic group. I am a nurse myself and would gladly refer my patients to Dr. Rowshan.

While under the care of Dr. Rowshan, roughly 13 months, he has helped me more then in 15 years of seeing several and multiple specialist’s. He makes you truly feel he cares about his patients and takes his time with you and listens. The facility is nice and clean, the staff is good. If I ever come across a hurdle, staff employee Gabby has gone above and beyond to get it situated for me.

Highly recommend Dr. Rowshan and his team at Newport Care. They operate a high quality facility conveniently located off PCH and Newport Blvd. It’s very obvious that they know what they are doing and are well organized. They were able to quickly schedule me within a couple days notice and together we were able to drive to a quick and easy resolution for my back issues.

This facility is unbelievable.
First, I went to see Dr. Robichaeux at Costa Mesa location. He was good. Just I was concerned with his too quick diagnosis. But still he was good.
After a few visits, I needed to go to see the Newport Beach location. They changed every single appointment until this time. That started my nightmares.
First of all, I needed to wait more than 30 mins after my appointment time with my both 2 visits.
They didn’t make any calls for my surgery schedule until I contacted them using their website and phone calls 4 or 5 times. Finally the surgery was done. I appreciate Dr. Robichaeux.
But then, to go to see him for the follow-​up, they made everything so hard… they told me somehow my information was all in Newport Beach location, so, I can’t go to see any other locations AND to see the doctor at Newport Beach location, that MUST BE in the morning.
I told them originally, I went to see him at Costa Mesa and they made me to see him at Newport Beach and now what??? And those locations are all in the same medical center and why can’t you share the information? That’s just ridiculous.
Finally, they booked me at Costa Mesa location which was 3 weeks after my surgery. The doctor told me to come to see him b/​w 10 and 15 days. But that’s fine because the reception didn’t want to put me 1 week from the surgery because that was TOO EARLY. I think the earlier is better than the later… but anyway, that was my schedule.
Then the previous day, they called me to change the appointment to come early. I told them I couldn’t.
On the appointment day, they called me again to come early. I said no then this receptionist asked me, «Are there any reasons you can’t come earlier?» REALLY??? I told them I’m working. Then she was shocked and screamed, «Ohhhh! YOU ARE WORKING!!!» Sorry, I’m not a super rich Newport Beach housewife. And she said she would put the note.
Then again, 2 hours before my appointment time, they called me to come early. Yes, AGAIN!
I was done. I told, «You guys called me 3 times to tell me the same thing. Every single appointment, you changed. Until now, I tried but I’m done. I don’t need you guys anymore. I will see another doctor. Thank you.»
That’s it. I found another doctor right away and contacted them. Usually, they don’t want to take any patients who got the surgery from another doctor within 30 days but the nice lady called me back and asked me the reason. After talking just 3 minutes, she was shocked and she talked the doctor and they told me the service I got was unacceptable and they were going to take me.
I already met this new doctor last weekend. He was confused at first but after talking, he completely understood my situation.
I still think Dr. Robichaeux is a good doctor but I can’t take the bad service here.

Doctor Rowshan is the best. Always has a smile and a great bedside manner. He helped me so much, doing surgery and got me walking
again. I do have a hard time getting someone to answer the phone at
his office in Long Beach. I am hoping it gets better.

I used to always have a great experience here but since they moved the moved the front desk girls around and who knows what else they did it’s been horrible the last three times iv came here. It’s really frustrating when you have an appointment at a certain time and they don’t take you in 2 –3 hours later. It’s happened to me 3 times already !! And on top of that there’s this black manager or something nurse that’s just so RUDE. She needs to learn manners And how to talk to people. I think the new people they got don’t really know what they are doing each time iv came they are behind its absurd. I have a pi case and I’m always in pain from back problems and three car accidents that have all been rear ends. Now I just want my cases to be done and I want to feel better it’s so sad the stress from this facility isn’t helping. The chick in the front desk ask me to reschedule after waiting 1 ½ which is stupid because of I come in the next day it’ll probably be the same crap.. I felt bad because there was an older couple waiting a long time too before I came in. DONT COME HERE

Im a patient of Dr Vu Le. He began treating me for my shoulder pain and then performed a surgery for me. He is a very kind, professional doctor who truly cares. His staff Mary and Gabriela are very attentive and caring also. I feel very safe an valued as his patient. He called me after my surgery to explain exactly what was done and to check how I was feeling. His surgery scheduler Mary was always there to answer my questions and walk me for my
pre-​op procedures. Every time I visit his practice I’ve never had to wait long and his nurse Gabreila is thorough and kind. I gladly recommend Dr Le and his practice in Newport Beach.

The front office help is awful. The girls are definitely not professionals and unless something is sitting in front of them, they will not go search a file to look for paperwork that you know is there! I’ve been on hold for over 15 minutes just to be hung up on… very frustrating first impression. I also was told prescriptions were called in, just to find out after driving to CVS that they were not! The Dr is ok, by makes you think twice about what happens to your patient files. I’ve also been given other patients paperwork! Beware!!!

I found Dr Robicheaux through a little research after moving to the area, he is the fourth doctor to look at a problem I was having in my left hand. The previous doctors on the east coast had diagnosed arthritis, tendonitis, etc and every one of them had given me cortisone injections every 3 – 6 months to reduce the swelling. Dr Robicheaux impressed me right away when he wanted to see the actual MRI I had gotten from a previous doctor… not just some radiologist report. Although it was not 100% clear, he suspected I had ligament damage just couldn’t tell to what extent. He tried about 4 weeks of PRP injections before declaring we should move to surgery, which I wholly supported since I had been dealing with this for almost 4 years… I told him in the first meeting that I needed a permanent solution. His surgery was spot on, the ligament was completely torn from the bone and held in place with scar tissue. I was so impressed with him from the very first visit, he took time to explain in detail his thoughts and reasons for treatments and always took time to answer my questions… I never felt like he was in a hurry to move on to the next patient. I am now 8 weeks out of surgery and am very pleased at the outcome, I still have some recovery to go but I am miles ahead of where I was. Dr Robicheaux is very good at his job and his easy going demeanor made him a pleasure to deal with. I have already recommended him to several people and will continue to do so.

This review is for Physical Therapist Barry Wong.
My therapy session with Barry is for my back, shoulder and ankle. I thought it might hurt but it didn’t. I felt better afterwards. For someone who’s never had PT like me it was not easy to decide where to go in order to solve the problem. Barry has been doing this for years and graduated from one of the top school. He is also a devoted Christian that seems to take great pride in his work. If you are like me doing this for the first time, I would say you can trust him and relax.

I want to give a big shout out for the unsurpassed quality of physical therapy that I have received from Barry Wong. His unique style of hands-​on therapy is unequalled, and I have been to numerous well-​known physical therapy clinics. I have suffered from multiple musculoskeletal conditions, and his techniques were able to effectively diminish my pain and get me back to the activities that I enjoy.

So blessed to have found this place. Physical therapist-​Barry Wong is amazing! Very professional and caring. It’s obvious how passionate he is about the work he does. My physical well being is in better hands because of him!

I’ve been coming here for the last month and I see a significant improvement on my lower back! It’s amazing how great I feel now. The physical therapists here do a GREAT job in making you feel comfortable and fixing your problems in such a short period of time! I definitely recommend coming here. You will get the treatment you deserve and you’ll feel no pain before you know it!

I’m still waiting for the doctor to give me a call back with a prescription for pain.
I tore my meniscus and found Dr. Robicheaux had an open appointment that same day so I scheduled it. I received a call from the office confirming my appointment and went in. Come to find out Robi was out of the office but Rowshawn could see me.
No choice I decided to see if this doctor could help me. My visit was literally 35 seconds. He offered me a shot for pain with no explanation of what the medicine was I declined. He immediately shooed me away and told me to get an MRI. I had a few questions but did not have a chance to ask them.
Waiting for my MRI appointment I could no longer tolerate the pain so I called this doctor a few times and asked for pain medication. I left several messages and never got a call back.
After my MRI I tried making my follow up appointment but I was never able to reach anyone.
THIS PLACE IS TERRIBLE.

This review is for Physical Therapist Barry Wong. I am a physical therapy student and Barry volunteered his time to teach me techniques that I used everyday during my clinical rotation. His incredible attention to detail and patient centered care has greatly influenced my approach to physical therapy. Patients I have met have continually praised his knowledge, his manual skills and personal warmth. He has an incredible passion for the physical therapy profession, as well as an enormous dedication to patient comfort, relief and the proper care that they deserve.
I highly recommend Barry Wong if you are looking for a quality physical therapist.

I’m getting ready for a professional boxing bout in August and Dr. Rowshan and PT Barry Wong has been on my side for about a month now. I have few injuries that slow me down in the ring if I don’t attend to them, and I have seen dozens of physical therapists before to help me through pre-​fight preparations. Usually PT’s either specialize in therapy with their hands (massage, graston etc) or specialize in using machines (ultrasound, laser etc.). Barry Wong is the first one I’ve encountered that does both. He does great job combining stretching with deep tissue massage and graston. On top of that he does ultrasound and class IV laser. I feel the difference right away in my pain levels and range of motion. I usually have a PT session with Barry Wong an hour before my training, and that makes a huge difference compared to days when I don’t have a session with him.

This review is strictly for the physical therapy team, as I have not seen any of the doctors personally.
I have seen many chiropractors, physical therapists, and other specialists over the years due to a chronic neck issue. The ONLY person that has provided lasting relief from my symptoms is Barry Wong. I would highly recommend his services to anyone searching for a top-​notch physical therapist. He is extremely skilled, flexible with scheduling, and more than willing to go above and beyond for his patients.
If you’re looking for quality care in the Orange County area, this is the place!

BEWARE!!! ALL YOUNG INEXPERIENCED DOCTORS & NURSES!!!
Robichaeux — had me do neurological testing in the office with another doctor. this doctor ended up being out of network after the receptionist assured me she called my insurance and confirmed they were in network. $ 3000 later!!! I find out he was out of network and she never called. my wrist eventually healed under his guidance. he referred me to…
Roshawn — had me do an MRI, told me nothing was wrong, 6 months later, we find he MISSED something on my MRI and I had to get referred to
Lee — told me I needed another MRI within 6 months of my last, what a joke, stopped seeing him immediately.
Vally — actually wasn’t bad at first, until he took a urine sample to make sure I was taking my pain meds and sent the cup to a lab without checking if it was covered and the lab charges $ 3100 JUST FOR TESTING ONE CUP!!! Then one time I see him he says «come back in 2 months» so I asked if I should just call in for the refill and he says yes. one month later I call in for my refill because I have a day or so left and VOILA, he rejects it and tells me to come in and see him to get a refill, but, oh by the way, he can’t see me for 2 weeks because he goes to a Hawaii clinic every month!!!

The front desk nurses are snarky and always say they will check your insurance but never do. then when they say they will call you back, FORGET IT, you have to call them back and they give you the run around.

I have filed 2 grievances against them with Anthem and have warned my referring doctor to not send any more patients there if he wanted to keep his patients happy.

Please, RUN and ask for another referral if you are sent here!!!

In August 2014 I crashed my mountain bike in Utah and destroyed (literally) both of my elbows and arms. The damage was severe and required me being airlifted to the hospital in Salt Lake City. After a week in the hospital and 2 surgeries, I was sent home to Southern California.
Once arriving in CA, I was referred to Dr. Robicheaux. I am so very glad that I came here. Dr. Robicheaux took care of me right away. He had to perform surgery on my left arm to repair some damage that was not corrected in the original surgery. He was able to get my left arm repaired fully from an extremely bad injury of multiple compound fractures in the elbow, ulnar, humerus.
I went through months of physical therapy at a local hospital. However, my right arm was still not able to use much range of motion due to the fusing of two bones. Dr. Robicheaux performed another surgery, this time on my right arm, and literally gave me the ability to work again. He suggested I go through physical therapy at his office this time around, which I am currently doing.
The therapist Barry, is fantastic. After having PT at a local hospital with a highly trained therapist who specializes in elbow, shoulder injuries — I can honestly say that Barry is far better. The technique used for PT and the amount of concern for achieving results while not causing as much discomfort is amazing. The PT is the best I have seen through all of this.
Overall, the office is pleasant, efficient, knowledgable, always seems to run on time. Dr. Robicheaux cares about his patients and spends time in a pleasant way. The office staff are well trained and effective. The physical therapy section is excellent.
If you need an orthopedic surgeon or physical therapy due to orthopedic issues/​injuries, I highly recommend Newport Care!

I have not visited this office so keep that in mind as you read the review.
I had been calling around looking to find a new chiropractor to make my normal chiropractor that I visit regularly.
I was blown away by their attentiveness and sincere care that they showed over the phone. I cannot wait to go in to my first session. I hope I am not disappointed.
I’ll keep you updated after y first visit.