Segway Orange County

Our family of 4 booked a tour about an hour ahead of time. Our guide Dave was awesome. We had plenty of time for instructions and the segways were in great shape and worked well. Everyone had a fantastic time, we really enjoyed the tour along the beach, through the neighborhoods and the facts we learned about the area. I would highly recommend and use again! My two teens (16 and 17) had a blast and said «this was AWESOME» ! I was surprised because it is hard to find something we all like to do equally! But this was a great adventure, kept them occupied the entire time — nothing boring about it!

David was totally the best guide ever! He had a calm approach and was very patient with our group. We had a fantastic time and learned some history along the way. One gal pal in our group described it as «ridiculously fun!» We couldn’t stop smiling. We’ll be back! Thanks, David, for the great pictures of our fantastic views along the way and your great expertise.

My daughter and I had a great time touring Laguna Beach with our «private «tour guide, Preston. Riding the Segways is so much fun! The weather was great! The scenery was great! I would definitely recommend this company — they’re awesome!

False Advertisement!!! Our family of 5 spent $ 375 to get a «90 minute Segway tour» of Newport Beach… NOT!
We spent over 30 minutes checking in, watching a training video which we just got re-​training on as soon as the video was complete, spent the rest of the 30 minutes giving each person training (which was the most valuable part of that 30 minutes) and then only got 55 minutes of riding time (ten of those minutes were sitting at the harbor’s edge «resting»)! The «fine print» never said ¹⁄₃ of that 90 minutes would be all the training time. The add says it’s a «90 minute tour», and this is very misleading! We enjoyed the riding part very much! That part was excellent! Our tour guide, Russ, who made sure we all wore helmets but he was apparently too good for one (nice example for our children), showed us five houses of «interest» along the way, and that was the extent of our «Newport tour». When we were returning, I think Russ realized how extremely early we were returning back to the shop, so he took us on a two-​minute detour around the beach parking lot… woo wee! Our total riding time, excluding the 10 minute «rest» at the harbor, was only 45 minutes! So much for a 90-​minute tour! After the tour was complete, the other party that was with us left immediately. Russ did everything shy of insisting on our family giving him a tip. When we did not leave a tip (Why should we? We paid $ 375 for a 45-​minute tour? And Russ did nothing spectacular during that short time…) Russ followed us out of the shop and raised his hands in the air, kicked a nearby trashcan and cursed that he hadn’t been left a tip! Nice example for our children whom were with us! We will NEVER return to Segway of Orange County… but we did find another Groupon for another Segway company in Newport Beach (Balboa Fun Tours) and it was cheaper and a much better, more professional experience! We will never recommend this company to anyone else and we are wondering how long a place like this can possibly stay in business! It’s grossly expensive for what you get. It was a 45-​minute tour, advertised to be a 90-​minute tour. Too bad too! It could have been a great experience! Heaven only knows we paid way too much for…“false advertisement”!

Lots of fun riding Segways around Balboa, even for OC residents. Preston was a good guide, filling us in on the sights and keeping us safe. Only downside is you don’t get to take a Segway home with you! Oh well, someday.

So much fun! I had an Amazon local coupon, no problem at all to schedule the date and time I wanted. It was very easy to learn how to navigate a Segway — I was pleasantly surprised. Our tour guide David was great! He had lots of interesting local facts to share, took us through areas I had never seen before and even took photos of us. It was so great to cruise by the ocean, lots of people were asking questions as we rode by. I will definitely rent from here again!

Excellent Segway tour experience today. Nicole was very nice at the front desk, and Rob was a knowledgeable and fun tour guide. Recommended.

Great price and great customer service, he even gave us an extra half hour. If you haven’t tried out a Segway I would definitely recommend it.

Below is a message I just sent to the owner of the business. Hopefully the owner was also not the manager I spoke with yesterday. In any case, avoid this place like the plague. You’ll have a much better experience at Balboa Fun Tours down the street on the corner Balboa and 20^th street next to the 7 – 11.
To the owner of Segway of Orange County — you should know that the manager of your store, I think his name is Frank or something like that, is the biggest jerk in business. You will lose business because of him.
I called your store by mistake yesterday (Sat ⁹⁄₆) looking for Balboa Fun Tours, and instead of even extending a common courtesy to prospective customers, he was a total jerk and was angry as the called was a bother to him. You would think a business person with any common sense would have used the opportunity to win business from the caller.
I called back and asked to speak with the manager or owner, and the call was answered by one of the guides, who was courteous as expected and when I told him why I wanted to speak with the manager or owner, he said he agreed with the opinion about this jerk, but unfortunately the jerk is the manager.
Good luck staying business if this is the guy managing your business. If Unilocal had a zero negative stars, I would rate it negative dark 5 stars.

Had a rental/​tour last week-​end with my boyfriend. It was really great and fun.
Very nice instructor and going around balboa peninsula with the segway is really fun!
We will do it again for sure!

It was a lot of fun ridng the Segway for the first time. The customer service was great. I was running out of time for the parking meter but didn’t want to be late for the tour. The owner let me ride one of his bikes down to the meter to add more time. The tour guide was really nice and personable.

So much fun! Boyfriend & I went this last weekend & had a blast. Guide was very patient, informative and trained us all thoroughly. It was beautiful & we really felt like we saw back roads of Balboa. Houses, beach & landscape was gorgeous. Would highly recommend!

I had a lot of fun here. Riding a Segway is actually a bit more fun than I had imagined. When I see mall cops riding these, I always thought it was very stiff and not too interactive, but actually the Segways are responsive to leaning and your feet. Our guides were cool and very nice… not pushy and bossy. The tour starts with a little instructional video and then a test ride in the store. Then it goes outside to the pier and through the back alleyways of Balboa peninsula towards the Wedge, where you park for about 5 – 10 mins to take a rest and back to the store. This was the 90 minute Groupon we used and I would consider doing it again.
One advice to the store would be that sometimes you can’t really hear what the tourguide is saying if you’re back in the line, but usually it was just side comments about the homes in that area and some kind of color to their stories, but no biggie. The real fun is just riding the Segways themselves anyways and the nice tour guides.
It would also be nice to have just rentals without the tour groups, but I’m sure there are other liability issues with that. But if they ever do that in the future, I’m definitely in!
Highly recommended and a good idea for those who want to entertain family and friends from out of town.

Do not trust this place. They are not equipped to service or diagnose issues with Segway products. Do not purchase of service here. I imagine its fine if you do a daily rental but I would not trust them. They tried to scam me out of thousands of dollars with a device issue.

Updated Review:
The money was returned to our credit card. No one from the company ever contacted us to explain/​apologize for wasting our time on Black Friday. Missed opportunity for good relations.

Good:
— Very laidback instructor/​guide.
— Getting on segway wasn’t as difficult as I thought it would be.
Not so Good:
— Realizing that I have poor distance perception. After being on segway for less than 5 minutes, I misjudged the distance on my sides and bumped into fire hydrant.
— Kevin James (Mall Cop) made it look easy to navigate segway. It wasn’t.

I live in the Bay Area and was going to Irvine for a business trip and wanted to do something fun while I was down in that area. I purchased a Groupon for a 90-​minute segway tour. On the day of my appointment, I arrived 15 minutes early and Russell welcomed me in. The place was easy to find and there was plenty of parking across the street and on the street sides. Across the street, there is a 2-​hour parking lot where you can purchase parking tickets with quarters or your credit card.
The group that also was scheduled to go on the tour was 15 minutes late but Russell made sure he taught me how to use and ride the segway while we were waiting for them to arrive. He was super nice and very friendly.
The tour was awesome! We got to visit the pier and also visit some interesting spots in the nearby neighborhoods. We got some historical background on some of the places we visited and Russell made the tour very fun. He also took pictures of us when we wanted.
This was my first time riding on a segway and it was a lot of fun. Definitely a neat way to sight see and get around. I’d totally recommend doing that at least once. Thanks for a great customer experience and a great time!

We took 8 of us out for the 1.5 hour boardwalk segway tour as a Christmas gift and could not have had more fun… eight 57 – 65 year olds giddy like children on new trikes! After we all found helmets that fit, we watched a short video on segway safety then Jack gave us a 15 minute tutorial in the store. Most of us felt inept and unccordinated on our first attempt, but after 5 minutes on the boardwalk, you’re segwaying like a champ!
We went out on a Saturday in September at 11:00 AM. There weren’t too many people about (amazing, actually, considering what a beautiful day it was) so our ride was unimpeded. Even though we were a large group, Jack kept a watchful eye on us to make sure everyone was doing okay. The best part was when he let us tear down a deserted back alley for a couple blocks. Even though the Segways top out at a certain speed, it was AWESOME! Jack also shared some historical facts about the area.
The rides were so much fun that everyone was talking about when we could do it again. I highly recommend this unusual activity, although it’s probably not good for little kids, people with balance issues, or people who can’t stand comfortably for extended periods.

OMG, Krystal rocks!!! Had a 2-​for-​1 Groupon for the Newport Beach segway tour. Krystal led our small group of 4 on an incredible tour. The group consisted of me, my friend, a father & his son. You always start a segway tour by signing waivers, watching a safety video, & testing out the segway in the office before hitting the street.
The best way to describe our experience was when the little boy on our tour put on his shades, jumped on the segway, & said: AWESOMENESS ACTIVATED!!! LOL :-D
We rolled all around NB from the beach to the neighborhood. The view was incredible, the weather was perfect, & we were able to roll out (WHEE!!!) since we had such a small group. Krystal was an excellent tour guide who provided interesting information about the area for the duration of the trip. She also took the time to stop in the scenic spots, take photos, & send them to us afterwards. Luv her!
If you’re feeling adventurous, you should definitely take the Newport Beach segway tour. Be sure to request Krystal cuz she’s the best! You’ll be sure to have an AWESOME time!!! :-)

I was SO scared to try this — See, I am NOT good with motorized vehicles, so I wanted so badly to do it, but at the same time, I was hoping something would happen to «prevent» me from playing mall cop for a day, «Yeah, I REALLY wanted to learn to ride a Segway, but they were closed!»
That almost happened. We read the reviews on the Long Beach location, and they were really good. You could take your own self-​guided tour there, but they never called us back. But now that I’ve done this, I think for first timers, self-​guided is NOT the way to go.
Orange county Segway called us back on the day of our Anniversary and said «Krystal» was coming on on her day off (Tuesday) and would take us and another couple on a tour. Uh-​oh, I thought, now I can’t back out!
SO FREAKING FUN!!! Even though 1 ½ minutes after doing the tutorial and lessons, I pretty much did what they tell you never to do, I «aborted» my Segway, and then got ran over by it, then it jumped from the street onto the sidewalk, then finally jumped into a flower bed facing the opposite way that we were headed. ONLY ME hahahaha!
Krystal told us to take a picture of where it landed because she never saw anything like it LOLOLOL!
Krystal was GREAT. She is the quintessential-​eternal Southern California surfer girl with many many other talents and trades. Laid back, chill, and candid. We loved her, and we will return due to her!
After our experience, I’d have to say this is a great location. We saw dolphin, California Sea Lions and tons of schools of fish swimming in the clear turquoise waters near Balboa pier. She showed us all of the beautiful beach homes and the stories that surrounded them. She recommended a yummy Mexican food place a couple of doors down from the shop that was very good. Honestly, it was one of the best local anniversaries we’ve had!
Sure, it only took me about a ½ hour and to really get comfortable on the Segway, but now I’m a pro, and have considered teaching the tour — NOT!
Try this, really, Y.O.L.O!!!
Unilocal yourself!