Thomas R Michaelis, DDS, MD

I had my wisdom tooth pulled today and was recommended to go here. Front office was somewhat welcoming, she seemed more interested with her cellular phone rather than making me feel welcomed. She just fell flat from providing a welcoming first impression. As soon as I went in to see the nurses and Dr. it made up for the front office’s lack of friendly engagement. The back office made me feel as comfortable as possible, I suffer from slight anxiety but they really helped me relaxed by being genuine and uplifting with knowledge they provided and positive attitudes. This oral surgeon made sure he did his best to make me feel safe and secure and I beyond appreciated it. It was a smooth in and out process. I believe I paid a fair price for the quality work this practice provided. I am very happy and would recommend this establishment to anyone!

Dr. Michaelis has to be the brilliant oral surgeon or I have the healing ability of Wolverine. I had my wisdom teeth removed yesterday, and except for some mild soreness, I’m feeling great. My family and friends are jealous that I’m not swollen or have «chipmunk cheeks». You’ve got to follow his recovery instructions, icing on/​off every 20 minutes takes some dedication but it’s worth it. The staff is incredibly friendly and makes you feel very comfortable during the entire procedure. Also, Dr. Michaelis is hilarious and that was before the laughing gas. Overall a great experience and I would highly recommend him to family and friends.

Dr. Michaelis is the very best. I had a wisdom tooth extraction consultation with him about four years ago and he took great care to explain every step in detail. I am terrified of needles and have never had surgery before. On the day of my wisdom tooth extraction (I’m lucky that I only had one wisdom tooth to begin with), I decided to forgo general anesthesia and just do the local anesthesia.
Despite my terror and weeks of agonizing over the extraction, I was completely comfortable the entire time I was in Dr. Michaelis’ care. He took extra care to calm me down, and he was very gentle with administering the local anesthesia (NEEDLES!!). Once I was numb, I truly didn’t feel any pain as Dr. Michaelis worked on removing my tooth. He was thorough and did an excellent job (I say this because he told me afterwards that my wisdom tooth had many more roots than an ordinary wisdom tooth — I’m glad he removed everything and was careful about it so that I wouldn’t have future problems).
Coming from me – who typically faints or gets physically ill whenever I have to get vaccinates or have blood drawn — Dr. Michaelis was the perfect doctor to perform my wisdom tooth extraction. I could not have asked for a better experience. Thank you.

In February 2014 I had a consultation with a doctor at this office that lasted between 5 – 10 minutes and his professional advise was that I did not require any services for the minor issue I had, I appreciated his honesty and was on my way! Over a month later I received a bill and a corresponding EOB from my insurance carrier that did not match which prompted a call to the office. I had the unpleasant (to say the least) experience to speak to a very rude and unprofessional female by the name of Claudia who identified herself as the office manager. She insisted that their billing statement was correct and would not consider my insurance payment enough to satisfy the claim nor do anything to appease my concerns and even went so far as to argue with me about facts. I paid their erroneous statement just to get off the phone and not have to deal with this office or Claudia any further. To sum it up… great clinical care but it really ended there. The doctors at this group should look into other office staff or at least train them some on ethics and customer service.
**UPDATE: I received a call from Claudia stating that the doctor reviewed my chart and would accept the insurance payment to satisfy rendered services and I can expect a refund within a couple weeks. Maybe my original review was reviewed along with my chart? … they did what it took to «make it right» and that will increase my 1 star rating to 4. Thank you Dr. Michaelis!

I just went back for my one week follow up after getting all four wisdom teeth removed and I am doing great. I was referred to Dr. Michaelis by my dentist and later found out that one of my close friends had also went to him for her wisdom teeth a few years back. My wisdom teeth had been giving me trouble for a while but I had been too scared to get them out. Dr. Michaelis did a wonderful job and I had very little swelling or discomfort following the surgery. He even personally called later that day to check up on me. Overall Dr. Michaelis and his team did a wonderful job of addressing all my concerns and making me feel comfortable throughout the whole process.