A-1 Sewer & Drain

I called a-​1 sewer and drain of the Suffolk office. I told them I came home and water was standing all around my house from a bad leak. I had water turned off and they were coming the next day. They sent a man out and I asked him if he could repair it he said yes he could get right to it and repair it. He spent 2.5 hours charging me 500.00 to pump water then told me he could recommend another company who could pump the remaining water out cheaper. It would have been nice to have known this from the start before I spent the 500.00 to not have my water line repaired. I will never use a-​1 sewer and drain in my life and would warn everyone out there across the world that they are nothing but a ripoff and unless you just want to give money away don’t ever call a-​1 sewer and drain

A1 was called to my house to fix the hot and cold valve on my shower. When they were done they had replaced that plus the pipe running to the shower faucet. They decide to use flex pipe/​pvc pipe in lieu of the copper that was in place. When I returned home I found a shower head that was flopping around like a broken limb and pointing the wrong direction.
In all fairness they did not hesitate to send a repairman out and it was at no charge. Upon his arrival I explained my problem and he went on to tell me that he could not fix it without cutting a hole in my wall. I asked if he would then repair said hole and he said no. To me that is unacceptable. When I so voiced, he became rude and patronizing about how it would have to be fixed. He did end up replacing the pipe copper and it fixed the problem.
The statement that set me over the edge was normally i just tell customers we have to put a hole in the wall and just cover it with a picture.
I do not recommend this company but if you do use them make sure to check the work. Additionally we were charged $ 200 for materials with no explanation and there were not many materials used.