Coffey’s Lock Shop

I am a repeat customer of Coffey’s, and they have always provided excellent service. I’m the kind of person that frequently locks my keys in my car and I’ve tried many different places. Other «chain» businesses (I won’t name names) have charged me so much more than this place. They are the most knowledgeable locksmith’s that I’ve found in the area and their prices are always fair. I like that they are family run and women owned. I have also visited their storefront and as soon as I walk in the door they have been there ready to help me every time. I love it in there, it’s an old place with old safes and skeleton keys everywhere. They have what looks like great stock and have offered to order whatever they haven’t had there. I hate chain’s because they overcharge and don’t provide half the personal service that this place does. Even times when I’ve had to wait, it’s worth it for the special touch and extra effort that goes into keeping return customers like me happy. They even take care of the neighborhood kitties behind the store. You don’t find places like this anymore. Highly recommended!

I am beyond thrilled with Coffey’s, I had accidentally locked my keys in my car while on a photo-​shoot at a local park, the car ended up being left there overnight as I had no phone to call anyone. I called them when I got home, and they told me they could meet me there first thing in the morning. By the time I arrived they had already had the lock opened for me and i was all set to go. Amazing service, and wonderful prices. I will never use another locksmith for as long as I am in the area. Top Notch in my book!

This is the kind of business you’re supposed to like — a local small business, working hard out of a strip center, not some national chain.
But the service has been sporadic at best, horrible at worse. Trying to get an admittedly ancient, failing lockset replace has been a three-​month nightmare of blown-​off appointments, unreturned calls and shrugged shoulders.
National chain recommendations anyone?