Entre a esta tienda con el propósito de usar 5 de Rewards acumulados por ser cliente de old Navy, al momento de pagar la cajera nada amable me dice que tengo que entrar a mi cuenta y buscar el código de barra de el cupón, sino no me podía dar el descuento, le explique qué en estos momentos no tenía mi contraseña para entrar a mi cuenta, entonces muy despota, me dijo que no me podía ayudar, mi esposo decidió ir a otra tienda y yo con tan mala experiencia de compra busque un supervisor o manager que me dio los 5 dólares de descuento, sin antes decirme que era mi responsabilidad buscar el cupón antes de comprar, siempre que vengo a esta localidad de old Navy tienen muy mala atención al cliente.
Nicole K.
Évaluation du lieu : 3 Virginia Beach, VA
First time here. The location is in the mall. Nice opening display to greet you with a friendly family of manikins on a snowy winter vacation. I brought my cousin and her boyfriend here because he need to shop for a party that night. He found exactly what he was looking for here, and he was specific. Dark kakhi pants, long, not too baggy. He didn’t want the light kakhi. And the pants were on sale which was a bonus. He was able to stay within his preset budget. While he waited in line to pay, my cousin showed me the skinny jeans that she always buys(under $ 40 multiple colors). We also looked at countless numbers of flats available in an array of shades. they have these convenient mini carts. Cold sodas for sale in line. Coats on sale, some up to 40% off.
Jacqui R.
Évaluation du lieu : 3 Norfolk, VA
This is an odd Old Navy location — it is set up more like a warehouse, no windows in site so there is a lot of artificial light inside of this place. I don’t know what it is with me and artificial light but I don’t like it. Since this location is inside of a mall there isn’t even light coming in the front of the store, so it just has a very warehouse feel. Having said that I did have a pleasant experience shopping here over the weekend. I did buy a hat that was on sale, however when I got outside I realized I had been charged full price for it. I went back in and they quickly and gladly refunded the extra money I had spent so I did end up getting the sale price. The customer service here was great and they resolved my issue quickly and easily.