Chace N’ Lulu

Skip this place! The manager, Erin, and her staff are rude and unhelpful. I called the store once and left a detailed message about my concern with a salesgirl and was assured I would receive a return call the next day which didn’t happen. So I called the following day and got an answering machine 4 times in a row. I called again today and finally spoke with a person but (no surprise!) Erin was next store (hard working people, huh?) probably relaxing/​having lunch instead of working. Anyways, I purchased a shirt from them and was charged $ 160 (designer is Madison Marcus and Erin didn’t seem to know the designer nor was she aware the store carried her clothes — odd). Anyways, I googled the designer when I got home (Boston, MA) because I liked the shirt and wanted to see what other items I could find of hers online. I found the same shirt in multiple places and to my chargrin Chace N Lulu had marked the price up over $ 120. That’s ballsy in my opinion. What’s worse, though, is that upon explaining it nicely to Erin she was short and rude and not helpful and didn’t offer any solution nor would they allow a return. Honey — I live in Boston … I’m not driving 1.5 hrs to Newport to return the lousy shirt for store credit. That is an unreasonable suggestion and her attitude was gross. She kept telling me that the store needed to make money by marking up the prices «that’s how it works». Ummm — I’m not concerned with the store making money, frankly, I’m just looking to buy a shirt and not be shamelessly taken advantage of. NEVER AGAIN. Here’s the link to the MUCH MORE REASONABLY PRICED SHIRT. I’ll be calling the owner of the store shortly to complain.

Was visiting newport for the weekend from NYC! Stumbled upon this boutique. it is super cute and preppy. I got the most adorable custom made leather sandals from this store. They were $ 155 but they are great quality and custom made. The sales girls were all super helpful and they were managing a ton of people on a holiday weekend. I think people are just mad because the salespeople aren’t going to spend time doting on tourists that are window shopping on a holiday weekend. Yes, the clothing is expensive it isn’t some cheap tshirt store.

This store has some nice things but its very very pricey. So I bought a bag for $ 150 that has some leather trim but ”news flash” its very cheap poor quality leather. I had the bag two weeks and the leather started deteriorating. It actually has a white spot which is very noticeable where the leather is simply wearing away. I ONLY HAD THE BAG 2 WEEKS!!! So I brought it in and showed it to the sales person and she could not have cared less. She had no time to discuss it and had no interest in my concerns whatsoever. So I contacted the company… BOULEVARD… and they were just as disinterested.
Dont shop here. They just want your money. and dont buy anything from BOULEVARD BAGS.

Horrible place! Be careful because they price swap items!
I will never shop there again. Sticker swapping is illegal!

One of my favorite Newport boutiques. It is right on Bowen’s Wharf, so it is close to many restaurants and other shops. They have a great selection of merchandise from day dresses to party dresses, swim, shoes, and jewelry. The staff is always friendly, and they’ve even special ordered a necklace for me. I go here every time I come to Newport.

For our anniversary trip, we picked Newport because my husband knew how much I loved this store (not JUST because, but it was good incentive!).
This time around though, it was just mediocre. Maybe it was the busy season so there were simply too many people for me to enjoy the clothes. Maybe it was the lackluster sale section. No matter what it was, nothing in the store swept me off my feet this time around — last time, EVERYTHING in the store swept me off my feet! I guess that’s the thing with boutiques though, you can’t possibly LOVE everything every time… or can you?
I will definitely still think about my positive experience at Chace N Lulu and hope that I can repeat it in future visits!

This place is kind of like every other Lily Pulitzer store, yes Molly B, and lots of preppy wear. Worth stopping in if you are wandering along and have some time, but there is nothing really unique about any of the merchandise.

Super cute boutique with friendly and helpful staff right on the main drag in Newport!
Nice selection of clothes, shoes, and accessories at all price points.
I fell in love with a pair of rain boots (green with little watermelons all over them) but alas, as usual, they didn’t fit right because I have muscular calves.
Definitely worth a stop whenever you visit Newport!

This store is Newport all over. The décor, the logo, and of course the fashions. Oh, and the prices, although I visited a couple of days after Christmas and the whole store was 50% off. Rad!
Lots of name brands, preppy pieces, pastels, cashmere. But it’s all quality and chic. I still love a navy Molly B dress I got here last year and a cashmere hoodie. Let’s be honest, I got the dress because I’d never heard of the designer before and we share a name! I get way too excited about other people named Molly.

lot of the latest fashions. I noticed that they carry a lot of Kate Spade accessories, which i am not a fan of. Generally will attract preppy fashionable girls.
I got a polo top… definitely my fave polo now, but I did notice … they charge high … the top was charged 22% more than what the mfg retail! O well, it was a gift, and I love it!
worth browsing but not buying from :-)
im not that much of a sucker to fashion :-P