The Gutter Guys

Fast, quality service. Very happy with my new gutters. No more cleaning leaves and sticks out of gutters. Would highly recommend.

Terrible business mindset. I had a guy come out and give me a price quote to replace one section of gutter. I got the whole sales pitch with all their added stuff and the price for everything was out of reach — so I went with the basic replacement which I was told was going to be a good fit. I had to wait 5 days until the sales rep filed the paperwork. Then they scheduled to do the work only to get here and realize they had the wrong gutter clips. So they left, did not return that same day, a hurricane came into town and dumped water all over the front of my home, and then I get a phone call stating they did not factor in the price of the different clips and it was going to be $ 195 more! I told the sales rep that there were 3 scenarios where things did not end well and the customer was disappointed — 1: they did the job wrong; 2: they did not do the job they promised at all; or 3: I had to pay more for additional and undisclosed accessories. He said he would talk to the owner. The owner then calls me and tells me they can do the job but I would have to sign a piece of paper that holds them harmless if the gutter fails!!! What a bunch of idiots. You want the customer to be pleased — to give you good reviews, to tell your neighbors, to shout it from the rooftops. The company made a mistake, did not own up to it, tried to charge me more, and then tried to force shoddy work on me. Needless to say I canceled the work.