TJ Maxx

I had the worst experience at the Newport Kentucky location. I am an avid TJ Maxx/​Home goods shopper. I own a credit card, I’ve spent thousands and thousands of dollars with the company. I love it and it is my favorite store to shop. I recently stopped by the austin landing ohio location on my way home from the Dayton airport. Spent $ 100 and noticed when I got home they charged me regular price for a clearance item. The store I purchased it at is almost an hour away so I took the avocado oil and the recipe to the Newport location. The girl gave me a look when I came in with the bag, then said they cant do the price adjustment because they arent home goods. (Doesnt make sense because the exact item is in that TJ Maxx, but thats fine.) I decided to look around and get a few items. The same girl pretty much followed me around like I was going to steal something. I put a purse in my cart– that I ended up buying– and she came from the cash register to the purses. Then I got some sunglasses and was trying to see which ones looked best. She came over to the jewelry counter so she could see me. I went to get my daughter some clothes and BAM shes there. I was so angry I almost walked out and left my cart there. I didnt because I really wanted the items I have picked out. I understand all about Shrink. I use to be a manager at Express eons ago. However the blatant nastiness and stalking was over the top and super offensive. I hate that this store is right by my house, because I will not go back to it again. I’ll drive all the way to Oakley.
Side not though– I called the Austin Landing store about what to do since they wouldnt do the price adjustment and they were AMAZING. The manager was so sweet. An item I actually left there they are mailing to me. (Just a $ 3 lemon squeezer I left on the counter.) and they helped me find a closer homegoods. Oakley homegoods did the price adjustment with no qualms and I was so pleased I ended up spending way more money there. f the customer service the Newport location is giving. I wrote about it on facebook and a few people said they’ve had problems there at that one also.

New location! I love the tall ceilings. At first, I thought it may be a larger store providing more merchandise but nope don’t get too excited. The place was clean and well organized. I didn’t see a ton of clothes on the floor or handbags that needed to be untangled before I could take a look at them so YAY!
Change of season offers lots of savings and clearance! Go check out the new location, I’ll be sure to check them out again.

HOLY BRAND NEW T. Jayyyyy’s!
So I’d like to start off by saying that it has been documented that I am in fact the least patient person on the planet. I will leave without buying something if the line is too long. If I can’t find something, I’ll just buy a new one. If I have to download a coupon and it’s taking 10 years, I will just loose $ 50. Seriously people. I am not a fan of T.J. Maxx, in fact it gives me nightmares at night thinking about the mess, and all the jagged hangers poking you as you walk through that retail labyrinth. But I must say, this brand new location has turned me into a fan… at least for now.
You walk in and immediately notice the tall ceilings and the fresh white paint. Huge, clean, bright and airy this location is not like any other I have seen. It looks like a high end department store for God’s sake!
I ended up scoring a $ 140 bathing suit for $ 19.99! I might have to be annoying for a second and say the dumb tagline, I kind of am a MAXXINISTA! Seriously my mouth dropped when I saw the tag for this designer swimsuit. Also — there was NO DIGGING required. I went to the swim section, I saw my size, and I chose a swim suit. In and out in 20 minutes, I’m not kidding.
On my way out, I also snagged the cutest black jumpsuit I have ever seen for $ 29, originally $ 79. And I have seen some going for upwards of $ 300 that look identical. I WIN THE DAY! I am officially converted. This tee jays rules all!