Dentists of Newtown

I’ve been going here for years. Nice enough people but no respect for your time. Expect to wait at least 15 – 30 mins for your scheduled appt. Today I waited 25 mins for a scheduled cleaning. No excuse for that so I left. I’ve decided to move on and find a dentist who can manage a schedule.

We transferred to this office after going to KWH Dental in Langhorne for years… I was immediately sorely disappointed. This office charges a $ 6 fee at each visit to cover sterilization!!! Unheard of and NOT permitted by our insurance company. Sterilization is mandatory and should be included in their office visit charge. I have a letter from my insurance company stating this. However if you refuse to pay you are kicked out of the practice… I refused. My husband went today for an 11:15 a.m. appointment and was less than 10 minutes late due to traffic. When he arrived he was told his appointment has been canceled and the doctor had already left. I am a director of nursing for a surgery center and we would never do this. We would have the courtesy to call the patient to see if they were on the way. My husband will be looking for a new dentist as well. Do not go here; they do not care about the patient… only bottom line