Cold Stone Creamery

Horrible service lines are always long because they’re so slow and careless messed up ¾ of my order!!! Asked for cherry pie filling he put strawberries inside it even after asking me to my face cherries? He put chocolate ice cream in my boyfriends instead of vanilla like he asked.

Never EVER go here
Their issues are major and utterly grotesque. It’s so disgusting that me spending more than 5 minutes posting this and having this adversely bad experience lingering in my mind any longer than that, is just not a possibility.
So I want to just keep it as short as possible.
1. I ordered Rocky Road in a Like It sized cup and she say’s they are out of Rocky Road. I peek through the window and saw that they do have all 3 simple, basic ingredients of chocolate ice cream, marshmallows, almonds. She complains «But I would have to mix that, so now this makes this a ‘custom order’ and you will have to pay extras for all of the toppings.»
No clue man… WOW.
2. Ice Cream preparer was this greasy, rude dude. No gloves on, and never washed his hands. Kept scratching his neck and face like as if he had chicken pox, or something. And dude was licking his fingers and forearms of excess ice cream (accumulated while preparing and scooping), the whole time.
Another worker at this casino told me she called him out to all customers «DO NOT ORDER ICE CREAM FROM THIS MAN» after she caught him QUOTE/​END-​QUOTE «scratching his @ss», as kept continuing to do this while preparing ice cream for customers.
STRAIGHT UP NASTY! WE OUT!!! DON’T EVER GO INTO THIS PLACE!!!