I was sent here by my Dad to pick up some specific pieces of lumber to repair the front steps to our seasonal house in Old Lyme that were damaged by Hurricane Sandy. Normally I really hate the stereotype that women don’t know what they’re doing at the car dealership, lumber yards, Home Depot, what have you, but honestly… I really didn’t know what I was doing. There, I said it. But don’t use it against me later. I’d never been here before and didn’t really know where to park… We were coming from the west on Hope Street and there wasn’t any signage that I saw so I just drove in the first driveway… which was the back but no one seemed to care really. This was pretty much the trend for my entire visit, the employees assumed I knew what I was doing… which is nice I guess. Looking back I wish I had just point blank told them I was clueless. Ordering the lumber was super easy, I walked inside, gave the nice gentleman behind the counter the paper my dad gave me and he knew exactly what was needed. He ordered it up and handed me a pink sheet. um now what? I guess I should have been wearing a «I don’t know what the hell I’m doing» sign. Anyway, I went outside and asked the guys who told me where to park– where I could find the lumber. They pointed in two directions(some was somewhere in that huge shed back there, some was in the other direction). After I gave a blank stare they helped me out. My van was loaded up in no time and I was on my way home. Until some other guy came running after my van saying they needed to stamp my receipt which had just been handed back to me… this other guy had been standing around with the guys who helped me load it… yeah ok. A warning would have been nice. Dude kid guy! My other observations were that they had a nice variety and I admired the displays both inside and out. They even have a room dedicated to paint swatches, that seemed pretty cool.