Brunswick Zone Niles Bowl

If your a league bowler stay away they rather spend more money painting the outside then fixing things inside pins are off spot and you will never have 2 lanes with consistent oil

Bad bowling center with stupid rules. They dont allow 2 lanes unless there are 6 people in the lane. Shitty bowling balls. Old system

I am a league bowler here and have bowled here for many many years. Recently had my car vandalized in the parking lot by another league bowler. Filed a report, wanted to see the video that would show the person who damaged my car. I left my number to 1 manager that night, came in another time and left my number to another manager. Neither called me ever. Went to talk in person I was told there was no camera by the area my car was and the cameras are of very poor quality. I research later and see there is a camera in that area. So there are 5 or 6 cameras and none are viewable at all? I still have requested the daylight feed from the time my car was damaged. Keep getting the runaround.
When you have an incident and a Manager says they will contact you, I take that as good customer service. When you give your number twice to 2 different managers and never get a call back is just wrong. Keep inquiring about the video and its now 2 months later, is crazy. Though I have had the same experience with management at Brunswick Zone River Grove, so I shouldn’t expect different. I really wish AMF would clean these places out and start over.
So just an FYI for those coming to bowl and you think your car may be safe in the parking lot and having 5 cameras that do absolutely nothing. As well as thinking that management may care about your safety or property, don’t get your hopes up!

Went bowling the other night and had a pretty fun time. It was my daughter’s (4 y. o) first time bowling. They didn’t have her shoe size (size 6 toddlers), which is totally fine, I know she’s pretty small, but don’t give me a size 7 without telling me and then when I bring it back because it’s too big, tell me 7 is the smallest and I could get my money back. Uhh. No! I brought her there to bowl! Just tell me from the beginning so I don’t waste my time coming back and waiting in line! So w/​e it’s fine, she had to wear shoes too big. The lowest weight balls were 6 pounds, and there were a lot of kids there that day, and there were plenty of the 6 lbs to go around. After a few rounds of having to assist her carrying the call and bowling, they finally offered to bring a ramp thingy where the kids can just place the ball on top, and then push the ball down the ramp to gain speed. Great idea! The guy that brought it out was super nice and actually helped us in the arcade and after the arcade, when we got our tickets from the games and were waiting by the counter to get prizes, the 3 employees behind the front desk just stood there chatting. Like, freaking, HELLOOoo! At least ask us if we need help, we are obviously standing at the counter for a reason. The same guy saw us standing there and came up to us to show us to the prize machine, which I’ve never seen before! Overall, the alley had new arcade games and options for putting up the bumpers that you can control from your station instead of bothering front desk. If there workers were a little more attentive, I would’ve given more stars. At least they do keep the place fairly clean.

3.5 Stars. This place has always been my standard go-​to for bowling. I came here just this Wednesday… in comparison, there are other bowling spots that have become more upscale and prettier, jazzyin up their interior. In that sense, this place has fallen behind and the interior a bit stale. They’ve still got fluorescent lights (my enemy!)
But you really can’t beat the prices. Wednesday night was $ 7 all-​you-​can-​bowl from 9pm to closing. Totally affordable, and definitely got me room in my wallet to order some drinks to help improve my bowling skills ;D
The crowd of recreational bowlers can be loud and rambunctious; not everyone follows bowling etiquette. But this place does have good music, and videos to bowl to. Interesting animations. but EEK their bowling balls definitely need to be replaced; so many are heavily scratched up and gouged out!
I’d recommend bringing your own ball if you’ve got it. Their shoes are newer though, not even needing lacing. Just velcro.
I’d say it’s a place to be able to go to for cheap to brush up on your bowling skills. Better for a group of friends or a chill date with someone you’ve been dating for a while. Not exactly for a new date to impress. Super casual, chill vibe.

The whole staff (aside from Cristal) was rude and unwelcoming. It wasn’t one grumpy staff member that might just be having a bad day it was the whole crew that acted as if any questions or concerns were irritating and a waste of their time. I will never come back.
Although if Cristal was the representation of this company then I would come back time and time again. She is hardworking and has wonderful customer service. She was doing a little bit of everything and even going above to make sure EACH guest was having a great time. She needs a raise!

NYE snuck up on me this year. I feel like I blinked, and it magically became December 30. We had no set plans for NYE yet, and when a friend suggested we go bowling, I thought, why not?
We rented 2 lanes from 9:30-midnight. The place was surprisingly packed. I mean, I never thought about bowling for NYE, but apparently others had. Mostly, there were families with junior high aged children, but there were the occasional group of middle-​aged, bowling league couples too. About half way through bowling, the lights dimmed and it became «cosmic» bowling. Fun, I guess?
When we got there, we were greeted with NYE hats, tiaras, and noiseblowers. Kinda fun, I thought. There was also a buffet, but the line was long (over 15 minutes to get from the back to the food) and the food consisted of a whole lot of pre-​prepared fried foods like eggrolls and toasted ravioli. Only one eggroll per person! There was also a desserts table, but I didn’t grab anything from it.
They offered a champagne toast at midnight, but we didn’t stay for it, and left before our lane time was up. Still, it was a neat way to celebrate NYE. I’m not sure we’ll do it again, but it was fun this time.

After waiting 1hr 20minutes, this horrible business closed our station before we even finished our game. There was a misunderstanding and they didn’t even try to work with us on the extra person we couldn’t remove on the board. They closed our game half way through without any sort of help. Their only solution was paying to finish the game we already paid for… By far the worst Brunswick zone I have ever visited with my friends. Never going here again, and I do not recommend this specific Brunswick to anyone. I never felt so ripped off.

Had a great time with my friends out here. The staff is helpful but not fully aware of all the promotion offers they have out so you might have to remind them in order to get charged appropriately. You can always request your lane, they have some electronic games aswell which can get interesting at times. It’s cheap to go on weekdays rather than weekends. Food is good as well.

Went here for a kids’ birthday party on Sunday. Its a typical bowling alley. Seemed pretty clean and the hostess for the party was bringing the pizzas and wings on a regular basis. Pretty good service IMO. Will be down to go for 1 $ game on Mondays.

It’s fine as far as bowling alleys go. Nothing too special but it’s a good place to go for a good time. I wish it had pool tables but at least it has a bar. I know a handful of people who work there, which helps, but overall its an OK place to bowl at.

Had a great time here with my friends on a Wednesday night after 9pm it’s $ 9 to bowl including shoes but we had are own shoes ‚.will be returning

The guy in the desk was flirting with his co worker so you can imagine what kind of service we had instead of give me change in my change he just toss the money in a rude way in the desk while he continued flirting with the girl, same thing with the shoes really rude of him we are not going there again, they just have a bunch of kids giving bad service

Called ahead of time they told me there’s lanes open after 7. Drove a half hour, I get there and they tell me there’s no lanes open til 10. A party of 4 ahead of us got a lane no problem. Then the guy asked if we even called the right number, so we pull out my cell phone & the guy asks his supervisor behind him what their phone number is, HE DIDN’T EVEN KNOW THE PHONE NUMBER TO HIS OWN JOB! I’m never going to another Brunswick. This is the 2^nd time this has happened & I’m fed up. Quit giving out false information Brunswick & hire more informative employees. Ended up going to Habetler instead with no problem.

Well I was sitting at home eating malt o meal and drinking my juice box yay!!! Next thing it hit me I want to throw my 4 pound ball down a alley. So I pondered for 3 hours were can I go so I looked all at the yellow pages and even called my local priest father may. I he said my son go to Brunswick!!! Now my son. So I put on my Scooby doo cap and my monks turtles sweatpants and Velcro shoes! I hoped on my tricycle and pedaled the 12 miles. I finally arrived all sweaty but had my gear. I opened up the golden doors and found my favorite lane number 3. Tears flowed down my eyes and I entered my journey 3 amazing games were my score was a amazing 69. My all time high…

this place can be super packed on the nights and weekends, it is more on the expensive side, and could be cleaner.

my low rating is only due to reasons out of their control.
Its a brunswick zone… same as every other cookie cutter brunswick zone on this planet. I guess im not happy due to the fact that the old time bowling alleys are now dead…
Am I a bad person for missing the days of writing your score on a sheet of plastic with a cracked pencil? Making your approach to the lane through a haze of lingering smoke? Being able to bowl at night with your friends without hearing lil wayne blasting over the loud speakers and getting blinded by lasers and inhaling odd water vapor type mist?
Dont get me wrong I enjoy it sometimes but I just miss the good olé days… this coming from a 32 year old sounding like a 80year old.
I miss the dingy dirty bowling alleys and pool halls… the type where you stood a foot from the urinal so your multi colored rental bowling shoes dont get stuck to the floor.
those times are gone and kids today simply wont know or understand why they were so enjoyable and why people like me miss them.
have fun with your I pad score screens and katy perry videos youngins

Had an all-​out blast of a good time at Brunswick Zone this weekend, bowling ourselves silly. They had a deal for 2 hours of bowling and shoe rental for $ 9.99/person.fabulous. We got our shoes, a pitcher of beer, and bowled the afternoon away. The electric score pad is easy to use, and, the staff was super friendly and helpful when we had a few resetting problems. And the music was great: lots of old school stuff to make the experience that much more fun.
I forgot how much fun bowling is and this place is great. It’s very clean, friendly staff, and good prices.

Ok the arcade is not as good as some of the other ones. The prize situation is certainly crappier. But it is a bowling alley so I probably shouldnt fixate on that…
The lanes are nice, done fairly recently. The chairs/​pcs/​displays are all quite new and very functional. I had a good time and minimal interuptions.
The staff is very helpful and knowledgable and its a great place to bowl if you are nearby. Definitely check out their late night specials for steal.

Not as clean and perty as Classic but eh, it’s a bowling alley.
The last time we were here, we were meeting up a friend who lived in the area. It wasn’t too crowded for a weekend but can I say it??? It was a bit ghetto. Reminded me of Waveland Bowl… Anywho, I have yet to have my own bowling ball (but I do have my own shoes, $ 4.00 for shoe rental? No, thank you!) so I had to search the place for a ten pound ball that I could fit my fat fingers into.
And there were none… NONE. The whole bowling alley had only 3 balls that were available because the people there are ball hoarders. I sure as hell wasn’t going to use a 15 lb ball… The party next to us had 4 people but like 10 balls… 4 of which were the same freaking weight. GRRRR. So I asked the lady at the desk if they had any balls in the back because there were a lot of ball hoarders and she just said «Everything is put out»… in which I replied «Find me a 10 lb ball then because I can’t find any.» She said «I can’t but we have them and they’re all out somewhere.»
No shit lady.
I just stole a few balls from the people next to us.
That pretty much ruined my mood for the night. Not to mention that Saturday night is Cosmic bowling, which is fine until the place is filled with stupid fog that smelled and the music blaring from a freaking speaker that was broken. You couldn’t even hear the words, just the stupid rumbling of the bass.
That being said, they have an awesome patty melt and they have some really awesome coupons… 20 bucks for 2 hours of bowling, free shoe rental, and pop? Sounds good.