I would give them no stars! This is the most unprofessional storage unit! They break California Laws and are known for selling customers units without following the writen California laws and protocols! Please don’t give them any more business!
Mary L.
Évaluation du lieu : 1 Atascadero, CA
The have Horrible service. There units are dirty and i had mildew all thru my couch and furniture. They are entrust worthy and will tell you anything to get you to rent from them. RUN as fast as you can from this business
Jesse Y.
Évaluation du lieu : 1 Rancho Cucamonga, CA
Went to this storage facility to rent a trailer spot for my trailer, when i got there i was told i wouldn’t be accommodated cause they had nothing for me, fine wasn’t a problem if they don’t have, then they don’t have. I realized I needed gas, the wife and i are pretty new to maneuvering a trailer and truck so we were going to leave our trailer on the street while we gassed up real quick couldn’t have been more than 15 minutes to do this, the lady in the office walked almost a whole block and a half to tell me that i could not park there cause her customers park there, and she left without explaining further, i hitched it back up and went to the office to try to explain my situation, i told it wouldn’t be no longer than 15 minutes she firmly told me no and told me it would be towed, she told me it was private property, In the end The part that gets me is why she couldn’t just be nice and say«OK but make it quick cause customers park there» she was inconsiderate to our dilemma and because of the circumstances and her demeanor she made me feel discriminated against and I hardly ever feel this way but today i did, all this backtracked our time so we were unable to find accommodations in time and had to spend more money, the reason I put blame on her is that when i called i was quoted a price for the storage but wasn’t informed that there were no spaces, if i was i wouldn’t have gone there to begin with, so definitely would not do business with this facility or any of their affiliates, anyone who would not give 15 minutes of their time to help someone would never get a penny from me, willow storage down the ways from there helped me like you wouldn’t believe, Sherrie was a ray of sunshine on a day that i thought would never end she helped us when no one else would