Rite Aid

My review is for Steve. I came in today with literally what seemed like 20 coupons. They have a great sale and with the plenti points my friends encouraged me to extreme coupon. It was amazing. The calculations have to be correct, and the transactions have to vary. So it wasn’t the cashier who was taking up alot of time, it was me. He knew he had a long line, but still was very warm and patient with me. An experience everyone would like with a cashier, that can’t be rushed. He even went over one coupon policy I didn’t understand, that turned out to be in my favor. Both a learning experience for us, so I apologize to all the people behind me. However if it was your money, or Steve’s money, you would want to take your time, and his consideration to calculate the madness I walked out with, which he did when he didn’t have to. Steve, you are outstanding in your customer service skills. I wish all cashiers would treat me, the way you treated me. Please keep up the good work!

The pharmacy really really sucks here. Service is bad and two times they have not had the meds I needed for my perscription.

The pharmacy at Rite Aid Norco is pretty close to as incompetent as they come. Over the years I have tried to overlook its many flaws in meeting our prescription needs but enough is enough. The issues we have had include things like: never having medication in stock, promising they will order medication and then it doesn’t arrive because they forgot to order, saying they will call insurance but they do not, not paying attention to who the RX is for (telling me not to have my 2 year old drive while taking specific medications), and providing inaccurate information, additionally the staff I have dealt with over the years is extremely unhelpful and acts frustrated when you ask questions. I used to think the drive-​thru was worth dealing with the issues but I will now be taking our prescriptions to another pharmacy in town.

Wow. The slowest cashiers I’ve ever seen in life. I’ve been coming here for over a year and the average transaction takes 3 to 5 minutes even if you have one item. These old cashiers need to learn the POS (point of sale) system and stop chitchatting with the customers so much… 3 people ahead of you can be a 9 to 15 minute wait in line. I might be done with them:(

We went in for ice cream at around 8 pm. My family stood at the counter for a good 5 minutes while 2 employees stood there talking, never greeted us or acknowledged us. When one of them finally turned around, she greeted us with «are you ready yet?» Then rolled her eyes when my daughter asked for a sample if one the ice creams. I’ll never go there again– terrible customer service.

Do not use the pharmacy at this store. If you can drive to the next closest pharmacy even another RideAid. There is a woman who works as one of the pharmacists (the older Asian lady) there and she won’t let you speak or ask a question. I had to stop multiple times because I was cut off by her and she would not answer my questions directly when I asked. And she won’t even speak to the doctor directly she speaks to an assistant through the doctor. She also said I had to get paperwork from my doctors office and when I asked my old pharmacist what she was talking about she said it was strange she brought them up because it is their job to get the paperwork not mine. They also take forever to fill a prescription and are poorly understaffed! Do Not Go Here!!! Worst experience and not expected from RiteAide.

Gotta come here every week just to check out what’s on sale. I LUV this place and I can’t get enough. The whole staff is very friendly and unlike other rite aid stores they will have 3 registers open to move the lines quickly. :)

We came in here post-​concert in the park for a late night ice cream treat. Service was decent, a little lackluster considering it was right before closing time (can’t really blame them, I’ve been in their position, but perk up!). The ice cream was great, as it always is.

Easy access, close to home.

My son wanted ice cream… this was the only place open… 50 people in line… left immediately.

Ice cream!!! Glory be!
There is an older lady there that, when I asked for a SINGLE scoop, gave me half a tub of ice cream.
Ohhhhhh. I wonder what the double looks like?
Shoulda taken a picture. I guess I was just too overwhelmed.
Next time I’m getting her name so I can get her work schedule.