Baco installed Termite traps in our new home we purchased in 2012. Earlier this year I found out that they did not put any bait in them. Just wood. When I asked about this they indicated that was their process and if I wanted bait then they could switch it out. I waited months for this to happen and finally they came out and put in bait. In the mean time I got tired of waiting and contracted with Northwest Exterminating that I had used in the past. They came out and removed Baco’s traps and installed theirs. I contacted Baco to come out and get their traps and was VERYSPECIFIC about telling them they would be in a bag by the garage. I made sure to emphasize that they were NOT to remove the new traps Northwest had installed. Well guess what they did. Came out and removed the newly installed Northwest Traps. I’m sure glad I switched.