Firestone Complete Auto Care

Norcross, États-Unis

3

Ouvert en ce moment

16 avis

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Téléphone :
+1 770-325-9713
Site :
www.firestonecompleteautocare.com
Adresse :
7780 Spalding Dr, Norcross, GA, 30092
Catégories :
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Carte

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Aujourd'hui

Aujourd'hui 7:00 – 19:00
Ouvert en ce moment
Heure locale (Norcross) 13:43 vendredi 29 novembre 2024

Horaires d'ouverture

lundi 7:00 – 19:00
mardi 7:00 – 19:00
mercredi 7:00 – 19:00
jeudi 7:00 – 19:00
vendredi 7:00 – 19:00
samedi 7:00 – 18:00
dimanche 8:00 – 17:00

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16 avis sur Firestone Complete Auto Care

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Évaluation du lieu : 2
Atlanta, GA
Went here for an oil change, and their recommended services were timing belts and all the components that went with it, at a $ 670 cost. We just had the timing belt replaced last year. Fine for oil changes, but be wary of what they say you should get done!
Évaluation du lieu : 5
Marietta, GA
These guys made it a point to squeeze me in on a Sunday 45 minutes before close just to make my day a bit better. Fair and knowledgeable team who is very personable.
Évaluation du lieu : 5
Atlanta, GA
These guys, Lee and Kevin and the rest of the crew are nothing but honest straight shooters. They have been maintaining both of my cars since at least 2007. They have always provided an honest opinion and never push any service.
Most recent example, my car was at the dealer where they recommended I do about $ 1000 worth of work. I brought it to Firestone and they told me one of the jobs was already done a few months ago and re-​checked and fixed at no charge. They told me the break pads that were told to replace still have at least ½ life or 25 000 – 30 000 miles of life. My bull for work that was «actually» needed was $ 113.
That was only 1 example of many and just the most recent one.
Build a relationship with these guys, an honest mechanic is your best friend and near impossible to find!
Évaluation du lieu : 1
Duluth, GA
So.
You don’t close for another 90 minutes, I’m looking at all but 2 open bays and yet you can’t do an oil change.
OK.
Now mind you this is my first visit back in years after being handled rudely by someone named Chris. I complained at that time and leaned that Chris was visiting from another store which is the ONLY reason I even considered this as an option today.
However, I see and remember now that my biggest issue with this place was them always being «booked»
Évaluation du lieu : 5
Acworth, GA
They guys here are honest, trustworthy and only sell you what you need. They are quick and efficient and go out of the way to help when help is needed. Jason the manager is very easy to work with. Lee and Kevin are just as awesome! Technicians are extremely knowledgable and explain things in terms you are able to understand!
Évaluation du lieu : 1
Unionville, TN
I went there with the intentions of getting my car look over since we are going on a trip. The person I talked to went out to the car, and told me I did not need anything done for 2,000 more miles. He did the same with my wife awhile back. We will not be going to this Firestone again.
Évaluation du lieu : 5
Norcross, GA
I have been taking my cars to this location for years and will continue to do so, largely because of Lee. He is always honest, fair, courteous, prompt and communicative. He even takes the time to answer my admittedly dumb questions. Just recently, during an oil change his team noticed that I had a cracked mount of some kind. He suggested a repair, very fairly priced I might add, and on my next visit for a brake job the mount was replaced too, and it feels like I am driving a new car!
Évaluation du lieu : 1
Alpharetta, GA
Well… Never took my car here but I was driving past and was at the light heading toward Firestone and was halfway through the light and this guy speeding took the turn almost crashing into me, speeding into the parking lot ran two stop signs and I followed him into the firestone place, he was «test driving» someone’s brand new nice Nissan car more like a «Joy Ride» I would beware these guys are jokes and just want to have fun with other peoples cars
Évaluation du lieu : 5
Atlanta, GA
Great Service! Everyone is pleasant and professional. Everyone on here says they try to «upsell» you but my sales person simply gave me a list of recommended services, that matched my owners manual, for me to budget for. I always get great service here.
Évaluation du lieu : 4
Norcross, GA
Had no problems here. Oil change and tire rotation with no issues. The team was helpful giving me pointers on my next visit and telling me what I needed in my other vehicle.
Évaluation du lieu : 4
Norcross, GA
Always professional and thorough with our vehicles.
Évaluation du lieu : 3
Atlanta, GA
(by Art’s wife) Went to buy hubby’s car a couple new tires. The salesman selected tires for us – apparently they were out of or had discontinued all other options for his car. (It IS a ’98, but still, we’d like options.) The tires were reasonably priced, and include the road hazard in the price. He also told us we needed an alignment. Hubby had noted this problem while driving, so we agreed to one, for $ 90. Total for two tires and alignment was about $ 310. After we left, they also called us about 45 minutes later and said we needed a total of about $ 400 in other preventative maintenance and fluid changes. Overall, we were happy with our tires, and service was relatively quick. Their waiting room is pleasant, if you needed to wait for your car. (We dropped it off on a Saturday – no appointment – and got it back in about two hours.) However, we HATE the «upsell» for other things, when we’ve come in just for tires!
Évaluation du lieu : 1
Duluth, GA
Brought my new car with 3500 miles on it (and the tires) with a screw in the tread, at least 1.5 inches from the sidewall. They told me it wasn’t fixable and a replacement tire would cost $ 130.
Took the car to both NTB and Kaufmann, who both said «No problem sir». Kaufmann did it for FREE!
I had previously brought a different car here (as they are close) and they damaged a brake caliper, and then claimed it was «wear and tear» and that I needed to spend $ 300 for a new one. We agreed to split the cost on this.
I won’t be back.
Évaluation du lieu : 4
Alpharetta, GA
You can generally expect to be treated fairly from what I’ve experienced here and the prices are competitive. Work so far has been done with no problems
Évaluation du lieu : 1
Dunwoody, GA
Dropped my car off with squeaking brakes. They told me my brake pads were fine but I needed new rotors meaning they couldn’t save my pads, that I’d also need a complete system flush because of it. Quoted me $ 700 in parts, plus labor, for a $ 1100 repair.
I told them I’d wait until payday and brought it to my mechanic down the street who works on my other car. He said my brake were fine, my rotors were just a little warped and could be machine turned. Total charge: $ 90.
Buyer Beware: this location of Firestone is crooked!!!
Évaluation du lieu : 1
Atlanta, GA
About half of the mechanics at this location seemed knowledgeable — unfortunately, I dealt with the half that weren’t. Expect whoever you deal with to try to sell you additional, overpriced products and services (and to add them without even asking for your confirmation). I will not be back here again.