Love James Avery. The products are amazing and the service is great. This is a great place to get something for yourself and an even better place to find a gift. I have shopped at this location several times and the staff is extremely patient and helpful. I can be a bit indecisive so I appreciate it when sales people are patient with me. Every employee that I have dealt with her has a great attitude and is a pleasure. Most recently I placed an online order for pickup in store. The pick up process was super easy and quick. I didn’t have to wait a minute. I was greeted immediately, order was pulled from the drawer and on I was on my way. I will definitely use the pick up in store option on all my future orders. The only con to this location is the parking. Don’t ever try to park on the main row at the Forum. There is plenty of parking behind the buildings. You have to walk a little bit further but its worth it to avoid the parking chaos on the main strip.