Norcross Pediatrics Clinic PC

First time coming here.
I noticed my son has an ear infection. As we come in the office I try to get someone’s attention on the front desk. The lady that steps up front starts with a dirty look at me and asks me what do I need. I continue to tell her it was my first time here how much is the first visit she continues saying do you have any children here. (I had already told her it was my first time) I said no. She did not even let me tell her why I was there for when she told me WE ARE NOT ACCEPTING NEW PATIENTS!
My problem is, honey if you don’t like your job go get another one you need to work on you costumer service!
I have no problem on you guys not accepting new patients but it would’ve been more professional if you would have at least said. I’m sorry ma’am but we are not accepting new patients at the moment

The staff is extremely slow, and I usually have to wait for more than hour to get treated.

This place is a family doctors, and I have been coming here for years. This doctors office is a famous doctors office for everyone in Norcross and other cities from gwinnett county.
Never is this place not busy. I’ve notice since a little girl. Always waiting from morning to noon. Appointments to this place does matter if you don’t want to wait a whole day. I have experience the whole day waiting thing, and the worst is when you are sick with no appointment. You wait for the longest time ever.
Hispanic people tend to come here, but it is a Vietnamese doctor. Her name is Bac si Huynh a.k.a Dr.huynh. She is bilingual, so she can communicate in Vietnamese and English. They did have a Hispanic doctor, but I don’t know what happened to them.
The place has 12 patient rooms total, and all of them are used at all times. They do have bathrooms on both sides of the place.
This place always have two people in the front of both sides of the place. The down side is if you aren’t Hispanic and do not know english. You are done. I have only noticed a couple of Vietnamese nurses here and they are never in the front.
This place can cure you. With the type of medication they prescribe to you. It’s a long wait outside, but a short time in their rooms.
This is the doctors office I would recommend to anyone, but call a day ahead of time. Make an appointment for anytime you come.

We have been bringing our children here for years. Dr Loane is the best of the best, the price is awesome, the staff is very nice and friendly, they are open on Saturdays which is very rare nowadays. I will continue to bring my children here for healthcare. 2 thumbs up thanks for being so wonderful