General Academic Pediatrics at CHKD

My sisters kid had a surgery on her arm and everyone was so nice. The other people in the waiting room were great, the place will humble you.

Had a very bad experience with this hospital. It started when I took my 2 month old son to the clinic attached to the hospital for a general checkup. He was breathing fast when he was born and had already had all the tests run on him, (they couldn’t find anything) but they decided to admit him into chkd for this anyway. The woman, I assume the senior dr. (a stout, mannish woman with short hair) seemed very excited about admitting him into the hosp and wouldn’t listen to anything I said. While still in the clinic they began trying to take blood from him. Two white women, probably in their late 20’s to early 30’s, stuck him with needles trying to get blood for over ten minutes while he screamed and cried. When I complained about this they informed me that they were ‘the best’ at taking blood. Finally I couldn’t stand it and made them stop. Then someone came in and poked my son in the eyeball to make his eye run and get a sample of that. He screamed and cried again.
They put him on an iv and told me I couldn’t feed him because he was breathing fast and could choke. I told them he breathes fast on and off since he was born, has never choked, (it’s not like he was panting or anything, just a little fast) but they ignored me. In the elevator on the way up to the hosp the nurse admitted to me that they find reasons to admit kids who come to the clinic all the time.
Hours go by and my son is starving and screaming, but they keep telling me not to feed him and checking in to make sure I’m not. Finally a female Dr. who seems like she doesn’t hate kids comes in and acts all shocked that they wouldn’t let me feed him. She tells me to go ahead and feed him so I do. They come in and take his vitals every hour. There is one nurse who makes him cry every time she sticks the thermometer in his butt and she seems pleased about it. Then blood starts pouring out of where they stuck the iv in him, (obviously incorrectly) and is all over him and me. I start flipping out and screaming for the nurse to get it out of him, which she does. They do x-​rays and don’t see anything wrong, but want to try and take blood again and I’m refusing to let them after what happened earlier. At this point I’m trying to find another hospital to take him to for the blood work, as almost everyone at chkd seems sadistic. I really think most of the people that work there do so because the sound of kids screaming and crying sounds like a lullaby to them. I wish I were exaggerating. Finally the nurse tells me she has the best person there coming special to take his blood and convinces me to let her try. Surprisingly the woman is nice, obviously doesn’t hate kids, takes my sons blood with no issues whatsoever. When they test his blood and find nothing wrong they finally allow us to leave. Aside from that, these people are just miserable and nasty, even on the phone. Any clinic or pediatric office associated with them will never get my business again. If you love your kids I suggest taking them elsewhere, or if you somehow have no choice do NOT leave your childs side and do not let them torture them!!!

Some of the best pediatricians you’ll find in the area. The doctors here at the Children’s Hospital of the King’s Daughters General Pediatric clinic are here to be advocates for your kids. They take excellent care of children from birth until their 20s and work as a team with the nurses, residents and medical students. Come here to get your shots and referrals if your kids need further medical attention.