KFC

I went through the drive through, the people were nice, nothing wrong or incorrect with my order. In the few weeks I have been here in VA, I’ve been here twice, it’s near my hotel. I’ve needed my cole slaw fix! I’ve had both the Original and extra crispy types of chicken. Both were good.

This is the worst KFC I have ever visited. After reading reviews of other customers, I at least feel like it isn’t just me. The staff is unprofessional and the food is below any standard of acceptable. This appears to be a trend with the KFC restaurants in this area. With the opening of Chik-​fil-​a just 2 blocks away, I would hope that things will improve.
I would give no stars, because I found nothing redeeming about my experience at this «restaurant», however Unilocal doesn’t allow that.

It’s extremely rare that I write a review for a restaurant without reviewing the food there. This is one such review, since they never took my order!
The fam decided on KFC for dinner the other night. Last minute decision. I went through the drive-​thru at about 8:30 p.m. Nobody was in front of me. I waited patiently, yet nobody came over the intercom. I checked the times they were open-​yep, open until ten p.m. After waiting for several minutes, I decided to pull up to the window, in case the speaker wasn’t working.
So I waited at the window. I could see three employees wandering around. Somebody was sweeping the floor and somebody was gathering an order. There were two customers waiting by the counter. Still, nobody helped me. The employee gathering the order put it in a bag, LOOKED AT ME, and took the food to one of the waiting customers. I thought, surely she will acknowledge me as soon as she has a second. Nope. I waited another two to three minutes and nobody even acknowledged we were there. At that point we left and went somewhere else.
I’m not a huge fan of KFC to begin with, but when customer service is so lacking that it’s literally nonexistent, forget it. I can spend my money elsewhere.

The food was very tasty and fresh. The service was print and on time, however the drink machine was surrounded by nets… Told the cashier and he laughed it off as for the manager but they never came to the table. We had a spill and it was never clean during our time while dining. Once again requested the manager still no came to the table.

They are NOT in a hurry, if you are, avoid this place. Otherwise, it was good. Food was fresh and tasty.

Best tasting KFC that I have had for some time. Friendly service

I’m a big fan of KFC whenever I do eat it. This particular location only receives 3 stars mainly because of its cleanliness and presentation. The people here seem to be less friendly than most other places, but the food is the same. The floors and tables are a bit grungy, but they’re tolerable. Yes, they do have a drive thru.