Been here several times trying to gifts for military service members. Honestly, I think much of the stuff is junk. The plaques, ship wheels, brass and everything, is generic. I dont think the prices are off the mark, but I just cant believe that a brass ship’s clock should cost $ 250. The work they have done for me has always been on time and flawless. I dont like the old shopping center that they are located in since it is near a few shady locations like a book store. Plus the parking lot is one way and it is dificult to get in and out. The operators are friendly and helpful. I would say that if you are looking for a retirement gift, make this one of the local places that you look for engraving and for gifts.