Salon Fringe

Go to this salon, it’s a wonderful place. I highly recommend Amanda, she’s a very talented stylist and really easy to communicate with — she’s so smart and skillful and gave me an absolutely perfect haircut. My experience there was so sleek and gracious and professional, I feel lucky to have found them.

As far as salons go, I unfortunately wasn’t overly impressed when I got my hair cut. The staff is extremely friendly and they fit me in for an appt same day. I could even deal with the parking down the street and the construction you have to walk by to get to this place if my hair cut had actually been worth it. I had high hopes for this place with all the fantastic reviews. I went in and showed my stylist a picture of what I wanted. She advised it probably wouldn’t look like what I would expect and see as I need to be able to put my hair in a bun she recommended I not get it. Which is totally fine! I’m not the best at picking a style for my hair and I’ve had the same cut for years. I showed her a picture of how I had my hair a few years ago that I liked and told her I wasn’t picky as long as it looked good. I needed a change. Well apparently through the entire talk all she understood is that I wanted quite a bit of length off. By the time she was done there was no «style». She cut 7 inches off and it was all one length, which looks so blunt and boxy seeing as my hair is so thick. She added some layers after I mentioned it but it still really didn’t fix it at all, and to be honest I didn’t want to ask for it to be fixed anymore. Seriously a disappointment when I paid $ 48 for a hair cut I could have had a cheap stylist at greatclips do… the whole reason I went was for someone to help me enhance my style and give me an actual look not a cut I had when I was 16. Really a letdown. I probably won’t be back. I mean the staff is friendly and the inside is beautifully decorated but I’m just less than thrilled with a $ 50 haircut.

I’m new to the area and chose Salon Fringe because it had a great rating. I called 2 days before I wanted to come in and was able to get an appointment with Liz. Their appointment charges vary by junior, senior, or master stylist. I wasn’t getting any color or anything, so I was fine with any stylist, and the charge for the wash, cut, and style was $ 30, which is a great deal. You do have to give them your credit card info when you make your appointment as they charge you if you don’t show up or cancel same day, which made me a little uncomfortable, but honestly it’s completely reasonable. It’s not fair to the stylists if you don’t show up when they could have scheduled another appointment. Anyway, Liz did an amazing job listening to me and cutting it exactly how I asked and styled it perfectly as well. I actually parked at the mall down the street and shopped a bit afterward and got a compliment, so it’s not just me who thinks she did a great job. Liz was very friendly and when I told her I was new to the area, she gave me tips on dog parks, chimney cleaning services and other stuff. I am very happy to have had Liz as my stylist and will be going back to her. I also need to get my balayage re-​done and she said it was her specialty, so I’ll definitely be seeing her again. (In reference to parking complaints — if you park in the mall parking garage which is like 3 blocks away, it’s like $ 1 for 2 or 3 hours, so it’s really not that big of a deal).

This was my first appointment and I couldn’t not be more pleased. Courtney did a great job and gave me advice about what style/​color would be best based on what I told her I wanted. My hair looks fantastic and I feel like a million bucks!

I just moved to the area and finding a new stylist can be daunting. I feel very lucky to have found Liz. She did a fantastic job on my cut and highlights. My hair has never felt so soft and healthy.

Brittany Creamer did a great job on my highlights. I was so afraid of the red/​orange and they toned it perfectly.

Can’t recommend Justin and Salon Fringe highly enough! I’m privileged to have been a client of «the master stylist» since arriving in #NorfolkVA in 2007. What did I do before I found this salon? I don’t know! Great location, great service, great prices… across from the beautiful Slover Library and next door to 3Way Café in my downtown neighborhood. Love ya guys!

For my first visit I wasn’t impressed. I liked her honesty but, she didn’t make me feel comfortable at all. All those around me getting service were offered water, coffee or soda and I wasn’t offered anything. I felt as if she didn’t really connect with me who was giving me service. The cut wasn’t really what I wanted but the hair will grow back. She just didn’t seem into at all which makes me not want to go back. It was a very uncomfortable experience and I wasn’t really please and most likely will not return at all.

Great salon, the owners are great. The only reason why I gave a 4 was location and my stylist. The location could use some work. I hate paying for parking /​having to run out to the meter with the appointment lasts longer than expected. It’s a small salon but they get the job done. The stylist I had did a great job, however I felt like I was talking to Drew Barrymore in the movie 50 first dates. The girl never remembered who I was and I felt like I had to reintroduce myself every 4 weeks. When you go there for a year, I’m not sure why I had to keep doing that.
The owner was always around which is fantastic to see and he would jump in on critiques if needed which was great to.
I would have continued going here, but I don’t like paying for parking and again, my stylist seemed to never take a professional interest in remembering me. Then again, maybe I’ll take some responsibility: maybe I’m boring or uninteresting???, though I’ve never had that happen before.

I would completely give this place a full 5 stars if they did not keep my credit card on file!
Seriously who does this? At the rate computers are being hacked nowadays, this is only a disaster waiting to happen.
Brittany had her work cut out for her, the lady who had done my hair previously butchered it. To fix it she had to cut it shorter, not a big fan getting it cut shorter but she had to do it.
We will see how it styles tomorrow morning, that is the ultimate test.
Kind of wish she would of given me the opportunity to look at the back before I left.
Also the salon does not allow for putting the tip on the credit card, so I had to write out a check.

I had Amanda, and she was great. She recognized and vocalized a lot of things she noticed with my hair — past the usual «compliments». She seemed attuned to what I wanted vice what she thought I needed, and still made the right recommendations toward my own input. She even asked what I normally do to dry my hair instead of assuming I wanted it blown dry! *big deal*
The place is quaint, with an awesome playlist and great coffee. Thanks for the hospitality and the haircut I wanted!

I came to Norfolk six months ago to start a new job, with a bad hair color job and dry brittle hair. Amanda rescued my hair and me! She changed the color from a garish red to a natural-​looking blondish brown with copper tones. The color treatments she uses are gentle on my hair and she instructed me in what shampoo and conditioners to use when I washed my hair myself. She changed my style as well to one that gets me compliments almost every week. Amanda is simply superb, whether the subject is color, cut or conditioning. I am awarding her five stars because that is the maximum Unilocal provides, but she deserves at least 10!!! Thank you, Amanda.

My first experience here was just so-​so but when I went back and saw Allison, I was very impressed! She did a great job lightening up my hair for Summer. I wi definitely go back to her again. The salon also had GREAT customer service which was really important to me. I recommend parking at the mall which is right around the corner because the meters out front are expensive.

I have been coming here for about 3 – 4 years and will never go anywhere else! After a series of botched haircuts and orange highlights, I finally went to Salon Fringe. Kevin cut my hair right the first time after a long consultation and the color was perfect. He really takes the time to make sure you get exactly what you want and is not afraid to tell you when a certain style/​color is not right for you. Highly recommended and I have sent many people their way with equally good experiences.
I even sent my husband who is in the Navy and was tired of terrible haircuts on base. He is now a regular and has sent many of his buddies.
Fantastic salon!

I totally enjoyed my hair cut. i brought in a picture to show what I wanted and Joy offered a suggestion since I have very difficult calics. she does not talk much but for me that is great. I have never enjoyed the overly prying stylists. the atmosphere was great. they obviously value their repeat customers. I can honestly say I have never been so pleased with a hair cut in my life. Joy altered the cut with my permission to compliment my face and would be easier to put up for work. I feel confident with my hair now. Thank you Joy!

Finally I decided to get permanent waving done to my long thin hair. Being new in the area I had no one to ask and just went from salon to salon for a consultation before I picked and committed. After six visits Fringe stuff won me right away even being more pricey than all other upper level salons in the area. First I was worried because they didn’t want to test my hair to see how it will handle the perm. (My friend just had perm done in different state and they did test a piece of her hair before doing entire head). And I was ready for a mild damage as long as I will walk away with nice curls. Justin convinced me that my hair is perfect for this treatment and no testing needed.
$ 200 later (with generous the tip) my hair looked like wrinkled mess, damaged dry hair and no sine of curls. I cried because my biggest nightmare was that to happen.
I went back in a week for another appointment with cut and color. I was hoping they will be carrying giving how nice they were so far and will offer a solution or complementary service like most places do… They offered nothing and just told me they can’t predict everyone’s hair. This is not a situation where «Oh I didn’t like my haircut I want my money back», this was hair that looked like sponge and they didn’t care…
As long as you are happy with the services and stuff, just like I was, it will be fine. However, if they will screw something up don’t expect them to run to fix it for you at their cost. Money comes first at this salon not customer’s satisfaction. This happened six months ago, my hair is still not straight not curly but wrinkled and frizzy.

I hate to be the first one to give Salon Fringe less than 5 stars, but I feel I must. I was super excited about going here after seeing a perfect 5-​star review!
Let me start by saying that I have been to 4 different high-​end salons in Norfolk. I trained at one place where the people were very catty and rude to me, and talked bad about tons of customers in the break room. I went to another local salon that gave me GREAT highlights, but a not so great cut. Finally, I started going to another salon and went ONLY there for over 2 years.
All that being said, I called Fringe and got an appointment for highlights the same day! The receptionist was very welcoming upon my entrance. I was offered an assortment of beverages, and she was friendly without seeming fake.
Time for the color-​job. I was with one of their new stylists, Allison. She was realistic when consulting with me. I showed her a picture of what my hair looked like 2 years ago. She told me getting that much lighter (without turning orange) would be easiest if I just got highlights instead of all over color. My hair looks great, and very natural! We did not achieve the end look I was going for, but she told me that would not happen up front because it is currently a dark brown with some reddish tint. She said it would be best to go lighter in phases over time. I went again a few months later and got more highlights and got closer to my desired look.
Complaints: I felt I was being nickle-​and-​dimed upon checkout. At my regular salon, I am not charged extra for a blow out after a color job. It’s a given. I am also not charged extra when they put toner over the highlights (depending on the stylist). At Fringe, I was charged for 3 different things, a partial foil, a glaze (or toner, not really sure), and a blowout. The prices were not broken down on my receipt either. Partial highlights are around $ 70, so I was surprised to be paying $ 110. Plus, if I had known a blowout was extra, I would have just done it myself since I had no plans afterward.
By the way, I don’t think they allow you to tip via card. So have cash or check readily available. Also, parking can be annoying because it’s downtown Norfolk.

I was passing through Norfolk on business and needed a trim. The staff was very friendly and the cut/​style I received was great! I enjoyed the experience and outcome so much I suggested it to my boss who I was traveling with. *Crossing fingers*, haha.

I got my hair cut by Amanda a few weeks ago and I was very happy with the cut at the time, and it has also grown out well. She listened to what I wanted and was able to make helpful suggestions about the cut and hair care. She was efficient, but I didn’t feel at all rushed.
I found the receptionists to be welcoming and professional, and the salon has a very pleasant ambiance.
And to top it all off, very affordable! Definitely recommend.

I’ve been living in Hampton Roads for almost two years. I’ve had my hair cut a few times in the area, but ultimately have been waiting until I go back home to see my stylist there. Out of desperation I decided to give one more salon a chance and called Salon Fringe. The receptionist set me up with Sabrina.
The day of my appointment I had to fill out some paperwork. They keep a little white dog in front– it’s super cute. As soon as I finished the paperwork Sabrina saw me and we talked about the haircut. She offered great input and the cut turned out pretty amazing. I was really impressed and have a new stylist.
Helpful information for people like me who never carry cash: Tipping is cash/​check only.