Yellow Cab of Hampton

These people wonder why Über is taking all their business. I have been a frequent customer for over a year, and I have had my last issue with this company. There have been multiple occasions that I’ve called for a cab and no one ever came, or it takes them 45 mins or more. The drivers are often unprofessional. Today I attempted to book a taxi for me and my dog, a 40lb hypoallergenic dog that had been freshly groomed. We have done this several times before. The older black gentleman that arrived after 35 mins of waiting rolled the window down and asked me if I told the dispatcher I didn’t have a carrier for my leashed dog, and I replied no, I never have had to provide that information before. I said he’s too big for a carrier! The man rudely scoffed and said no they make them in all sizes and I can’t take you. Then rolled his window up before I could say anything else. I have never received such terrible and rude service. I will not be using Yellow Cab in the future.