The Wax and Relax Studio

they give you free wine but they never have any appointment times available and they almost never answer the phone when you call. Website doesn’t work, hard to get service there in general. Also they don’t do a very thorough job waxing. Don’t go over it with tweezers at the end. Won’t be coming back!

I have never written a negative review for a vendor, but I feel compelled to be honest about Kim Brown’s services at Vortex Esthetics (in Wax and Relax Studio) –Kim Brown was literally the ONLY thing stressful about my wedding.
She was a nightmare to schedule, to confirm, to communicate with, and she is not a woman of her word. Not to mention her make-​up makes you look like a cheerleader whore. I mean it truthfully – she has been my ONLY source of stress during this joyful process.
Client Beware!

Well, I have officially given this place a fair chance. I have tried both hair removal specialists (Tristen and one other) and I can say that while they are both really nice and easy to talk to they are not thorough. It’s a little inconvenient (not to say expensive) to have to buy waxing strips and aloe one day after your appointment to finish the job you just payed someone else a lot of money to do! Not to mention the inconsistencies happen to be in the hardest to reach places – think back of your knee, etc. Points for being super clean and easy to book and again just really nice ladies – but I am going to keep looking for a good waxing studio.

I had been pretty stressed out lately and was looking for a place to get a massage. I went on groupon and found this place. I was hoping to find something that I can go to on a regular basis. Thus was not the places. I’m not that hard to please! I normally never complain about places and never give a bad review. My parents taught me if you do not have something nice to say, don’t say anything at all. But this place is the worst place I have ever gone to! I even added this place on Unilocal so others will know to never go there. Let me just make a list of everything that was wrong with this place and the service!
1: the guy that I made the appointment with was late by 5 minutes which is not to bad but still just added to the fire.
2: he did not really even look over the paperwork that I had filled out… come on what if I had a heart problem!
3: he got oil all over my hair and did not focus on the area that I had told him to before we started!
4: his breath smells like cigarette smoke and his clothes did as well
5: he talked the entire time! Which I normally do not mind but the crap that he had talked about was very inappropriate! He about the people that bought the groupon were not paying well. (keep in mind that I told him that I had bought a Groupon before we even started). He told me that one guy gave him a $ 30 dollar tip… and that it was a blessing in disguise. He also told me that he did a massage on his boss’s boss. She owned 15 businesses and was very rich. And how she got him in trouble with her boss because he talked the whole time while giving her a massage. He also went on and told me the other jobs that he had in the past. And how people took advantage of him. He told me about his girlfriend and him being in the tornado and that was very tragic. He was very inappropriate and made me feel very uncomfortable! I’m a very nice person so I did not say anything to him. He is only 23 and has a lot to learn about customer service.
I would never recommend this place to anyone! I hope this will help others on a journey to finding the right massage place.