Petworks

I had my mini schnauzer groomed/​cut there this week and they did a fantastic job! I’m very picky and particular about his haircuts and after a consultation I left feeling very optimistic and I was more than satisfied upon picking dog up 4 hours later. The attention to detail and blending was excellent and I look forward to bringing my pup back in 5 – 6 weeks! They also have Monday appointments available which is hard to come by in the grooming field.

We have been boarding/​grooming our dog and cat here for years. The staff is professional, friendly and definitely animal lovers.
We are always satisfied with our stay!

I’m kind of sort of heartbroken that I’ve moved away from the area and I can no longer bring my dog here. We used to bring him to a wonderful daycare in Mansfield. However, when my husband and I changed jobs, we need a place with longer hours to accommodate our commute. We brought him to Petworks and it’s the greatest. You can tell that everyone here is incredibly passionate about the animals who come here. The owner, Stephen, is an amazing guy. Actually everyone there is pretty amazing.
We were «those customers” – our dog as our little fur baby, so we’re needy and worrisome and the type of customer most would rolls their eyes at. We never felt as though they were burdened. Quite the opposite, they cared for my dog the way I personally would, and for that I owe them the world. It’s great to have that peace of mind. Additionally, my dog is an Australian Shepherd, so he’s incredibly energetic and quite difficult to tire out. Every day he’d come home happily pooped, and every morning he’d pull his way in to see all of his daycare friends.
Our dog was also groomed here on several occasions, and he’s challenging to wash and cut (he isn’t a fan of baths and he is a giant fluff ball with a lot of fur), and they did an amazing job.
Honestly, I can’t recommend this place enough, and for me that’s rare. There is 1 review on here from years ago claiming her dog caught kennel cough, but Petworks requires you have your dog immunized for kennel cough, so I would take that with a grain of salt.
To everyone at Petworks, thank you for the 200+ times you took care of my Yawkey (yes, I sat down and actually did the math). Anyone who’s lucky enough to live within close proximity to Petworks, bring your dog here! You won’t regret it.

We currently had our 9 month female yellow lab boarded at Petworks over night and my husband and I never boarded our animals before weren’t sure what to expect. Prices are reasonable. But knowing that my pup was well taken care of is priceless. When we picked Ella up from her stay, the receptionist was very nice and had Ella’s overnight backpack all packed up and ready for departure. We were very satisfied with our pup’s stay at Petworks.

I was on the fence about whether to keep going to Petworks for my 45 lb. black lab/​Australian shepherd’s grooming needs, and after my last visit, I’ve decided to look elsewhere.
After deciding I was tired of paying $ 60 (not including tip) at Petco for inconsistent results, I decided to give Petworks a shot. At $ 40, the price seemed right, at least. I have now brought my pup there 4 or 5 times, and I’m still not thrilled with the results. The first few times, the gentleman who worked the front desk was always cheerful and helpful. He would always ask me what I was looking for and then he would relay the information to the groomer. I wasn’t crazy about not being able to talk to the groomer face-​to-​face, especially after my dog didn’t come out quite how I wanted the first time. Another down side to this place is they don’t do teeth cleaning. I kept going back for convenience and cost reasons, since my dog still came out looking decent enough and I wasn’t concerned enough to change groomers again.
The last time I visited, there was a woman behind the desk who seemed like she was possibly new because she didn’t seem to know quite what she was doing yet. She was pleasant and cheerful, though! The groomer was also behind the desk with her, and so I was pleased that I would be able to tell her what I wanted directly so that nothing would be lost in translation. I told her «I’d really like to get his legs, feet, stomach, tail, and ears trimmed shorter than usual for the spring/​summer,» and she responded somewhat sharply with «Well, I don’t know how short we usually cut it because our system crashed and I don’t have any of his history on file.» Um… okay… how about you just ask me for more detail on how short I want it? I kind of shrugged it off and just said «Okay, that’s fine, just cut him short in those places.» She took him from me, brought him in the back (which always breaks my heart because he hates being groomed so much), and told me to come back in 5 hours, which was a lot longer than the previous time.
I returned that afternoon to pick him up, and wasn’t pleased at all with the results. Only his feet and tail had been trimmed and she had left everything else long. He barely looked any different than when I brought him in! I didn’t say anything because after leaving him there for 5 hours, he was stressed out enough, and I really didn’t want to leave him there any longer to have them fix it. On top of not getting the results I was looking for yet again, I’ve also decided that I wasn’t crazy about the attitude of the groomer, and so I find myself in the market for a new dog groomer yet again. (Sigh)