Oberweis

The reality is is that there is no reason for Oberweis to sweat the problem of awful customer service, they are like a mirage in the desert. The ice cream is awesomely delicious. Incompetence on a steady sort of consistency is not a big deal right? Even when my order is wrong 60% of the time, I go back because hey there is a 40% chance it could be right! When it’s wrong, it blows. I can’t lie. Tonight I went there, ordered, got excited, waited, received one part of my order only to tell me later and after I paid that they didn’t have soft serve, was there something else I’d like instead. Crestfallen, I asked to just get another of the first thing I ordered. It was explained that that item was more expensive but they wouldn’t charge me the difference. Saints, the lot of them. I probably wouldn’t have cared if this were not the second time in a row that I had heard that statement because of an error on their side.
Like I said, this in no way deters me or any other normal person from going because they sell fine ice cream. Hell I don’t even care that it’s so expensive. I just want to make it clear that I cannot stand knowing that every time I go, I assume the order will not be accurate so that my bar is set so low that in the rare chance that it’s correct I will be gleeful. That’s a crap way to do business, unless you serve ice cream to dumbasses like me.

They have very good ice cream, and would get 4 stars based solely on that. My main complaint is the price. I understand the quality factor, but still high to me. The milk is also very high quality and loved by those who drink milk. I do admit that the nostalgia of the original one on Lake street is missed, but can’t blame them for expanding. They do offer weekly delivery. It’s not cheap, but not outrageous. The delivery fee is only a few dollars per week and they have a decent se;election of items to choose from.

This Oberweis shop is attached to a gargantuan factory, and there was a line wrapped around the drive-​thru even on a cold winter day.
Oberweis’ ice cream is the real deal. The butter pecan is so rich and buttery, and the shakes are awesome.
They’re open until 10:00 p.m. if you’re craving ice cream late. There are lots of tables inside, some with chess/​checkers sets, and if you’re lucky, you’ll get a sample of their chocolate milk too.

Oberweis is by far the best place to go to get amazing ice cream.
This location is really close to our home so we do go quite often and always love everything… its ice cream! The fall apple crisp sundee is my favorite thing on the menu.
Since sometimes I get lazy and don’t like to go to a huge supermarket we grocery shop here… I know you are like WHAT??? Yes we get greek yogurts, the best creamy sour cream, oj and butter here. Its really expensive but so worth it. I buy other butters and I swear I can blind taste the oberweis on toast… try me!
Getting a moola card (the points card) is worth it but you really need to ask what ice cream special gets the extra points. No one ever tells you. It is also 300 points for $ 3.00 off so it really is not that great of a points program. That is the only reason for the 4 stars.

The best ice cream around. I am so glad that we have a local option to get REAL ice cream. Their milk is delicious, & you can taste the difference. Yes, it is expensive, but that’s the price you pay to eat real ingredients!

This location never gets my order right. When I go inside I have to have them remake it, when I go through the drive through I have them tel me what they’re putting in the bag and it’s still wrong. I love Oberweis but I can’t keep going back to this location!

Great ice cream, and fast service. I’m giving 3 stars due to the fact that when i got to the bottom of my ice cream i found what looked like a womans acrylic finger nail, and was totally grossed out after that. It’s good ice cream, i guess just make sure a guy makes it… Lol. Foodservice workers should be wearing gloves if they have acrylic nails, or plain clean cut nails…

I am a huge Oberweis fan. My favorites range from a strawberry shake to just a cone of coconut chocolate almond. It is to die for! I love being able to see into the plant … Nothing to hide here. They can definitely be busy but it is well worth any wait. They move large crowds through pretty fast so the wait is normally limited to how long it takes to place your order.
I think people forget how good their milk is. Even just their plain white fat free milk is delicious relative to any others. It tastes like 2%. Obviously the chocolate is just terrific.
Their service always seems really good even though it is staffed with 16 year olds. I am always impressed and somewhat puzzled by that.

I just went here with my cousin and my boyfriend and there was one person there that really stood out. His name was Garrett and he had the most awesome customer service I have experienced in a long time. He had a smile on his face every single second and he was so kind. If he is not a manager yet he should be! I normally don’t ever go out of my way to compliment someone but this guy deserved it. It made my night!

I am a HUGE Ice Cream fan, getting bigger each time I have some. ;)
This Ice Cream is premium, you can tell from bite one. I love their Butter Pecan. It’s amazing!!! Also their Cinnamon (which I believe is seasonal) is great for adding a little extra bag to anything you would usually use Vanila for. Like Pie Ala Mode. It’s subtle but just enough to make something good into something great.
The one thing about their ice cream that makes me give a 4 star vs 5 is that I always need something to drink while eating this ice cream because of the very high sugar content.
Try the milkshakes!!! They may cost more than most, but they are the real deal. Served with a little cookie straw.
I am also a big fan of their milk. Their Chocolate milk is like a desert in itself.
This place also scores high for me because it has a drive through window. Which is a big deal, because walking in here the floors, tables and everything else is really sticky.

Sometimes in life you get what you pay for. The ice cream is excellent my favorite is butter pecan. It can get pretty busy late but your order is always prepared quickly and the staff is very friendly.

Love the ice cream. Well worth the price paid.
Matt

It’s expensive and the ice cream is just «pretty good» to me. Portions are a good size though and it’s easy to share a serving here.

Two words for you… chocolate malt. Malty, creamy, thick and delicious. I’ve also had their sundaes… also quite yummy. They are not cheap, but perfection comes with a price. Take your kids inside for an old fashioned ice cream shop experience!

Best Icecream ever ! Stuff is always polite and fast. very well organized site… great offers and pricing for members or not.
Quite a selection with my favorite being espresso chip ! Inside and outside always clean… been there more than 40 times and never disappointed… Consistency_​service_​pricing_​speed_​location are just only a few of many reasons why I, my family and friends visit as often as possible and recommend to ALL !!

Best ice cream around. Period. This particular location has always been great. Friendly, knowledgeable staff, clean.
The quality and presentation reminds me of what more companies need to get back to, instead of cutting corners any chance they get. Even though I wasn’t around in the 1950’s, it makes me feel like how things used to be. Every aspect of the sundae, shake, cone, etc. was handcrafted, especially for you.
I could tell you a list of my favorites, like the hot fudge brownie sundae. the fresh and rich brownie, underneath the best vanilla ice cream, covered in hot fudge, with the lightest and freshest whip cream and delicate pecans. The signature cherry tops it all… but anything you get here, is going to be great. Promise.

I bought a quart of your «chocolate chip» ice cream, I should have bought vanilla bc there were no chocolate chips in it.
You should go to Oklahoma and look at Braum’s Ice Cream if you want to make Chocolate Chip Ice Cream.

No better ice cream than Oberweis
Can’t beat their thick malts, ask for a thick one with a little extra malt powder and you’ll think you’re in heaven
Thanks to Oberweis for all the extra pounds LOL

O Oberweis, O Oberweis,
I love your milk and butter.
O Oberweis, O Oberweis,
I love your milk and butter.
Your happy cows, grazing green fields,
improving flavors, not just yields.
O Oberweis, O Oberweis,
there is no better udder.
–JH, 8.7.8.7.8.8.8.7, «O Tannenbaum»

Rewind back to Fall 2009, when I just got back from a 5 week road trip around the Midwest/​Western US – I shared with my boyfriend-​to-​be, the weirdest experience of the trip.
Me: «So they asked me what I wanted with my steak and they all looked at me weird when i said water…»
Mark B.: «Well… what did they have?»
Me: «MILK. Isn’t that weird!!!»
Mark B.: «…no? I drank milk with every meal when I grew up… and when I go home»
Me: «…»
Mark B.: «My parents still get milk delivery from Oberweis…»
Fast forward to May 2010 — touch down Chicago to meet the parents… and also to try the much bragged about Oberwies milk. It was alright. and from someone who only has milk on cereal or coffee, alright is plenty good.
Fast forward to Summer 2011 — another visit to the boo’s parents. This time, I find myself wanting and craving the milk. The smooth, light but heavy milk. Had it with breakfast. Had it for lunch. Holy shit, I might be a mid-​westerner!
Also had a root beer float from Oberweis and this might take a while to get used to – the ice cream was REALLY rich. And a single scoop was HUGE! I’d recommend the root beer float to share with one or maybe two people. A single bottle of root beer yield 2.5−3 floats to to the amount of ice cream. Another advice? Ditch the straw… it just gets stuck in the ice cream because it’s too thick.
Side note:
You can see the factory from the store. but I wish that the bottling of the milk occurring closer to the window because it looks much more interesting than staring at immobile vats.