Michael Polcino, MD

This was by far the worst experience I have ever encountered at a medical office. I started seeing this office when i found out I was 4 weeks pregnant, and i was in this office more than 6 times. My insurance was being billed as an outpatient visit & emergency visits when neither of these were true and i got no explanation from the staff on why this has happened. I have waited for an appointment on more than one occasion for more than an hour, and my last visit was almost a 2 hour visit. I was diagnosed with a subchorianic bleed and sent to an imaging center to get a better idea what was gong on with higher resolution machines. During my next visit (7 days later) I asked how my testing looked, and was told by the doctor he has not looked. UNREAL… From this moment i knew this was not the place for me at all! I went back to my last appointment and waited almost 2 hoursto be told they needed more blood for a test they forgot to add to my labs after they took 13 vials of blood the week prior and i was held responsible for the idiotic 10 $ blood draw fee once again. I have never been charged a fee on top of the office visit to have my blood drawn ! upon the doctor walking in the door he asked if everything was okay, obviously it was written all over my face i was so fed up with this office. I preceded to tell dr. P i was unhappy wight he office, he never asked why just immediately said okay ill have your chart copied and you can go elsewhere. Then he told me there was some blood results that were out of range that were of extreme concern to me. When i asked for explanation of these results i was asked «should i explain them, or should your new doctor» no compassion at all !! he knew i was upset and made a statement no medical professional should ever say to a patient. I had my chart copied and was so upset, crying inconsolable and not one staff member asked if i was okay. On top of that the front desk SUCKS!!! they are beyond rude, they argued with me in the packed waiting room over insurance and billing. There was one nice women with reddish/​brown hair the rest were awful. Needless to say I had the worst experience of my life in this office. I cried for an entire weekend and could barely eat because of the lack of empty this doctor and his staff showed me.

Best GYN in Long Island! I have tried so many since moving here and he is by far My
Favorite. He can solve any problem. Highly recommended.