Petland Discounts

I stopped on Saturday night right before the store was closing. I was greeted warmly by two employees even though it was the end of their workday and on a Saturday night no less. They were pleasant, attentive, helpful and accommodating. They were patient while I debated what birdcage I wanted and I was glad to make a purchase. I will continue to give this store my business. Great customer service and attitude, I felt taken care of. Thanks Petland!

It was my main store to get the saltwater fishes and hamster supplies for my daughter.
My last purchase was a saltwater shrimp and it died 24 hours after. I knew about return policy to marine fishes are not guaranteed. But after revised my credit card statements and realize that I’ve spent more than $$$ with them, I decided to claim this issue and try to get a friendly solution with them (also to surprise my daughter when returns from school and find the new shrimp in her tank).
Firstly, the manager «Jalessa» (who charged me) told me: I do not remember you. Then she mentions the marine fish policy, so I agree to buy another one. But surprisingly, she said that it was a mistake and the seller gives me one more expensive shrimp and I have to pay double price to get same one. Immediately, I refuse to pay more and demand to get the same price. It was not my fault and I will pay for it. At the end, I said: You will lose a value customer and the only word that she said was «OK. So, they made a mistake with no sorry, no options, no solutions! What kind the manager!
I’ll never buy again in Petland — Union City at Columbia Park.
I forgot to mention the racist attitude. The guy who sells the fishes (Esteban) deals a fish with my family in Spanish. Them when I get back to him and try to get a help with the manager, surprisingly, he told me «I do not speak Spanish».
I saw many people donating pets at that store. Please, don’t do it. They don’t care about animals, they only care about the money!

When I started my saltwater aquarium in 2009, this was the only place to buy fish close to me. With time more I learn about fish I notice the fish sold here are most sick already. is like they buy what no one wants and sell it here. I am talking about salt water fish which are expensive compared to freshwater.
Besides that, they are very supplied with everything else, aquariums, décor, food, all the things u need for all your pets.
They have cacatuas, parrots and even lizards. The manager or owner idk he speak Spanish and he respond any question you have. The staff change alot.
The parking is in the Columbia plaza and is huge.
My advice is buy anything u want from there but salt water fish. unless u can spot the healthy ones (hard).