Paul Mitchell The School Charleston

We went there about 2 months ago and have been dealing with this trouble ever since! We went for my daughters hair cut, she is 9 years old. One of the stylists suggested that we do inkworks in her virgin hair which is blonde. I had much trepidation, however we were told by several instructors and other students that it would wash out in 3 – 6 washes, boy was that a huge lie!!! At 5 weeks we were given some shampoo and told to mix it with baking soda to take it out, we tried many many times to no avail, again liars that don’t know their product or just trying to sell a service to raise the ticket price… I took her to another trusted stylist, she tried taking it out with 20% and water that didn’t work. At this point we were one week away from a father daughter dance, action had to be taken. She ended up using lightener with 10% for 15 mins twice 3 days apart. Then it was time for a hair cut to get the rest out, she had hair to her elbows and 5 inches off the bottom plus layers where up to 8 inches was cut off, the entire time my daughter was bawling, in fact she cried for almost 24 hours straight!!! This is completely unacceptable and they misguided us and flat out lied! Stay away!

Paul Mitchell is my go to place for just a basic haircut. Every time I go I always book an appointment ahead of time. Remember that these are students who are still learning so it takes them a little longer to do your hair than say a seasoned professional. I would allow some extra time before getting your hair done! Also if you want to tip, make sure you have cash! You can’t tip on a card. I will be honest… I was a little hesitant at first to get my hair cut by a student who is still in the program. However, there is always an instructor that inspects your hair afterwards and also helps along the way if needed! I do not get my hair colored or anything so I can’t speak on behalf of those services, but I would recommend for a haircut!

Jane is outstanding! She did an excellent job with the cut, highlights and make up. I felt like I was in the hands of a senior stylist. Truly a talented professional.

I went it to take our the red from my hair and get a cool Toned ombré. The student helping me out was so rough and didn’t know how to handle a head of hair. She got the color on my face multiple times and made my face wet everytime she had to wash my hair. She had no idea how to do anything even though she said she had been there for 6 months and keo screwing up even after the instructor would tell her to do something a certain way. She has no n business becoming a hair stylist.
The instructor was ok with color but she didn’t know how to do an ombré. She didn’t say that but she obviously didn’t know what techniques to use. I had to tell her multiple times I want the lighter color feathered out and not a straight line but it still doesn’t look right. I was there for 8 hours, paid $ 90 and hate my hair.
I have been to other hair schools before to get a service including Toni and Guy and now I can see the difference in the education. The instructors there just give students tips to help them out because the students already know how to do things and just need guidance. At Paul Mitchell the student had no idea how
anything. She even hurt me while washing my hair. The entire time the instructor worked on the right side of my head and the student on the left and this resulted in the most uneven service I have ever received.

Maybe it would have been good if I could actually have gotten my hair cut here, but I arrived at 4pm on a Thursday and was told there were no appointments available until after 8. Just make appointments required if a person can’t walk in and get a haircut within 4 hours.

For a teaching facility, you get what you pay for. I have been to this location over a dozen times and the outcome is always a little different. I’ve not come out with green hair, but there’s been a few times were i’ve come out with zebra-​like blond highlights. The girls and guys are just getting started in their career, so don’t expect deep conversation. The «supervisors» are pretty diligent and keep the students on their toes. Wash bowls in the back are SUPER uncomfortable.

I think its a wonderful place to get your hair or nails done. I’ve been a few times for a cut, color, and manicure. You cannot go in with high expectations of perfection as these are students. Yes, I’ve had a messed up cut but the instructor fixed it. When my nails came out horribly I did not have to pay for it. Everyone I’ve met at the school has been kind, respectful, and efficient. Definitely worth the price and I always try to tip the students as much as I can (bring cash for tips but you can pay with credit card for services). Also I would recommend making an appointment if you don’t want to wait long.

So I just recently visited Paul Mitchell to use my groupon.
And wow the hair treatment was amazing. My hair is very soft and smooth now. It use to friz out everyday.
I was greeted by Chis and he was pretty nice. In fact at the hair washing station I got the best head massage ever like it seriously put me to sleep.
The only thing I did not like was how long I was there for. I understand they are students but at a normal salon they do not spend 2 hours on your hair not unless your getting is dyed multiple colors. But the hair treatment was 20mins and the rest of the time was spent on cutting and styling. It just felt like forever in the chair.
But overall he did an awesome job on my hair and it looks great.
Thanks Chris (:

I will definitely go back to Paul Mitchell School to get my hair done. My first experience there was awesome. I was a little nervous to go there in the first place but after reading several reviews I thought I’d give it a try. Glad I did. Love the atmosphere of the place — high energy and very friendly staff. Had my highlights and cut done by Tan and would absolutely recommend her to others. Tan was professional, fun, always made sure she knew what I wanted and whether I was comfortable, and she was very precise in her foiling and cutting. I knew before going to expect to be there for a while and I was — 5 hours — but I was well pleased with the results and love how much attention Tan gave to making my hair just right! You can’t beat the price either — $ 50 plus tip for a FULL head of highlights and a new cut and style.

This is a cosmetology school that has a salon at the front side of the school’s building. The salon is very modern: lots of natural light, chrome, mirrors, black, etc. There is a «color bar» where they do your color or highlights then you move to the person’s station for the cutting portion. Everything is sleek and modern and they have popular music streaming through the loud speakers.
So yes, you’re having a student do your hair, but they’re supervised by an experienced professional who gives them advice and monitors their work. This part is very reassuring, but my attitude is «it’s just hair» and it can always be fixed if it gets messed up. You also have to sign off on a waiver each time you go saying that you understand the person doing your hair is a student and basically you won’t hold the school liable if you don’t like your new ‘do.
If having a student doesn’t scare you off (I know some people who will only go to their one beautician and nowhere else) then this is the place for you. Paul Mitchell charges a FRACTION of what all the other salons charge BECAUSE you’re giving a student real-​life experience.
I always get FULL highlights, toner and a trim and the total cost is $ 48 plus (cash) tip. At a typical upscale salon in Charleston I usually pay around $ 200 for the same services, plus tip. Only one time were my highlights messed up, but I didn’t leave the seat until it was fixed. Yes it was time consuming, but for the price I didn’t (and wouldn’t) complain. When I say time-​consuming, I mean: 5 – 6 hours. Every other time I’ve been, nothing went wrong and I was in and out in the usual amount of time, which is about 2 hours for all that. I have VERY long and thick hair.
The school accepts credit cards as payment however there is NO GRATUITY via credit card. Come prepared with cash for your tip. I like to tip generously here because I’m getting such a great deal on my services and still come out way under what I would normally pay. I find myself tipping around 40% ($ 20) plus these guys are students and aren’t making much. From what I gather, they all have second jobs usually waiting tables or something to help support themselves through school.
If you like to save money while getting great style, I highly recommend Paul MItchell School, conveniently located by the Tanger Outlet Mall in North Charleston.