Cowgill Auto Service

These guys have been repairing my cars for at least 15 years. I’ve never been unsatisfied with their work. If a mistake happens, they correct it immediately.
Their prices are reasonable and the service is done in a timely manner. They have some really great techs working there. One of my cars has 232k miles on it (original engine & trans) and they keep it running. Thanks guys.

bunch of home boys that 1^st don’t do what they say for they money (not replace what they say, but charge for it) 2cnd do a lousy job that will require you to bring the car to another mechanic to fix what they did.
They said 950.00 for a complete exhaust system, then after looking at they job there definition of complete was to put in a muffler and catalytic along with the pipes between the two. They did not replace the pipe from the head to the catalytic.
6 months later needed to replace a muffler clamp. 18 months later need to replace pipe from head
The classic old school rotten repair shop

I had a bad experience. After posting my review, they convinced me to give them a second chance. I’ll update review after that happens.

My 18 year old sons 98 Camry stopped working while he was driving home. He needs it for only another month until he goes to college, so we didn’t want to put much money into it. Had it towed there overnight and called for a quote the next day. They said it was the timing belt and estimated $ 300 – 500 for repairs.
We didn’t have much choice and went ahead. They ordered parts and had it done the next morning. Total was $ 440 and that was only because some ancient wire bundle ($ 119) fell apart when they had to disconnect it. They did exactly what they said they would and didn’t rip him off even though he’s a prime target at his age.
Very pleased and will return again.

I thought my mechanic down the street had closed shop, so I went to Cowgill to get the rear wiper motor replaced on my car. I dropped by on a Thursday to make the appointment — the guy at the counter didn’t write my name down or note what I wanted done, but he told me it was an expensive part and would take about an hour of labor to install. I even asked if they could note my car to order the part. He said, «We’ll remember you.» Yeah, mistake #1.
I dropped the car off the night before my appointment, placing my keys in the overnight slot along with a note of what I wanted done. The next day, which I took off from work since I didn’t have a car, I waited for them to call until 3 p.m. Finally I call them, and the person who answers the phone tells me they’re just putting my car on the lift to «do a diagnostic.» I’m like, «WHAT?» He told me they were really busy all day, and that my engine light was on, so they were going to check it out. I said, «I brought the car in to have the rear windshield wiper motor replaced,» and he said, «Well, that part is going to take a couple days to come in.»
I was seriously p*ssed. I told them to take my car down off the lift, stop all work, and that I was coming over to get my car. I ended up biking over to pick it up. Here’s the clincher: they presented me with a bill for $ 75 for diagnostics. I was a fool and paid it – mistake #2 — they said my engine light was on because I needed $ 1000 worth of work to fix a malfunctioning sensor and that I wouldn’t pass inspection without it fixed. I should have refused to pay because I didn’t go in there for diagnostics, and they never called me to ask if I approved of this «service.»
A couple weeks later, I pass by my old mechanic’s business, and yay! he’s open. I’m so relieved he’s back. In the meantime, I’d ordered the rear wiper part from an auto supply store ($ 70) and replaced it myself, saving about $ 175 – 200. My engine light was now off, so my wonderful mechanic advised me to get the inspection done asap. I did and passed with flying colors. (Thumbing nose at Cowgill)
Bottom line: had I stuck it out with Cowgill, I would have spent over a thousand dollars I didn’t need to. They were unprofessional, didn’t listen to what I wanted, and left a very bad impression. They got my $ 75, but I’ve told everyone I know to avoid Cowgill. Hope that $ 75 was worth it, boys!

One of the belts still squeals when we turn on the car (this is after our 60k service), so we brought the car back to have an adjustment a few weeks ago. Our complaint was kind of brushed aside, as in, «It takes a while to adjust.» Ironically, when I called the guy to say we have a belt squealing, he told us it sounds like it needs to be replaced, so bring it in. I responded, «Um. You replaced it a few weeks ago.» (Yes. I said «um.») He said, «Oh.» When Mr K brought the car in to check on the problem, the mechanic shoved a screwdriver between the belt and what it was against, and the guy said it was «fine.»
We’ve owned many, many cars and we’ve had many, many 60k/​90k/​120k mile services and never have we had belts squealing.
Mr K told me that I had forgotten to add in the orig review that not only was there grease on the seat, but also that the contents of the glove compartment were in total disarray and that some items were even strewn on the floor. Not so much attention to detail here. No one took anything, to our knowledge, but he wasn’t so pleased.
The service here cost about $ 140 less than the Toyota place would have charged, but not sure we’ll be heading here again.
N E X T. Looking for good auto service recommendations in the area and will have to hunt around. Any ideas?

I needed to get my car inspected after swapping my NH plates for MA. Knew I was going to fail because of a check engine light (code P0420, aka, catalytic converter).
I was expecting the worst and didn’t want to sink a ton of money into an 11-​year-​old car. For the heck of it I got a quote at a shop near where I used to live in NH, they wanted close to $ 700 to fix the problem.
Then a I read about Cowgill. Stopped by after work and explained that I didn’t need a top of the line CC in my old car; all I wanted was to pass the emissions test and get an inspection sticker.
Dropped my car off on a Thursday night. Got a call on Friday with a quote for $ 450; this included labor and diagnostic. Very reasonable.
Job was done that day before close. Final cost, with inspection, was under $ 500. Very happy. Also, the mechanics were helpful, and I didn’t feel like they were out to screw me.
Also, I think they might have fixed an unrelated rattling under the hood. I haven’t noticed the sound since I picked up the car!

My dad takes all his cars and trucks here and loves the service, I bring my car in every time i need and their pretty quick, honest, friendly, and awesome reasonable prices ! As long as I live in the area ill continue to go their. I highly recommend this place !

One of my tires had a nail in it, but wasn’t loosing air. I decided to get it plugged before it got worse. I went into Cowgill for the plug and to get my tires rotated. On the drive home my car began to shake as I hit highway speeds. My car ran vary smooth before, so I can only assume it was something Cowgill did.
I went back the next day to see if they could fix the shaking and they said they wanted $ 40 to balance all four of my tires. I told them the shaking wasn’t there before they worked on my car and that it seemed to me something they did caused it. They said that I was just being «hypersensitive» now and that it was probably always there and I just didn’t notice it.
I left at that point. Since I bought the tire at Sears they will rotate them for free. I only went to Cowgill because they are near where I work. Right or wrong, I don’t trust these guys. I won’t go back there for anything more than inspections ($ 30) and oil changes ($ 30).

Highly-​trained crew — friendly and honest.
Expert repairs — no bait and switch. They do what’s required, although they will sometimes signal if you’re headed for trouble in the future.
Reasonable/​realistic prices — estimates are usually dead-​on.
I’ve done business here for years and have NEVER had a gripe.