Lumber Liquidators

Everyone that works there is fantastic. They helped me find hardwood flooring that was in my budget and set me up with an installer at a reasonable price. They were all patient and extremely helpful.

It was great working with Leo, the store manager, and with JMR Flooring. They came in, measured everything, gave me an estimate that was close to my budget, and stuck with it. The next day they were here and in 4 hours installed the flooring on a 10×17 room.

This bad review has nothing to do with the great customer service I received when I made my initial purchase at Lumber Liquidators, the staff was great. This review is for the corporate crooks who purchase crap laminate that’s made in China with illegal amounts of formaldehyde. I will never buy from a company that cuts corners to make money and puts consumers health at risk. Now I have to redo my entire house. I will spend the extra money and buy floors made in the USA!

Made a trip from Simi Valley and found a laminate that was on sale for a good price. I did not want to purchase material until I received a quote for installation. Juan tnok my information and told me an installer would contact me within 2 days to come measure and quote. That was 3 weeks ago and no contact. Juan was very nice and answered all of our questions, but no follow up. I will keep my business in Simi and pay a little more for the service I expect.

I got great treatment here when buying laminate flooring for my new house. Although this is a large company, this location feels like a local family run business. Leo, the store manager showed me all the samples, helped me place an order and even personally delivered the flooring. I would buy from here than a Home Depot or lowes because of the customer service alone.
Thanks Leo!

Got some beautiful hardwood at a great price during their big April sale. Talk to the manager Leo, he’ll work with your budget to get you a great deal. Plus a very professional and courteous staff at this location. Was always greeted by each member and offered assistance right away. Would recommend coming here if you’re in the market for wood flooring.

Angel the manager really lives up to his name. We purchased the materials and had some issues on the day of instal that Angel quickly assisted us in remedying. I’m truly impressed with his level customer service and his dedication to his clients. I’d def come back and highly recommend this place!!!

Vlad was extremely helpful and got us a great price. Would definitely go there again and work with him for any flooring needs.

We had been shopping for high quality laminate flooring, and we are so happy we made the drive out from Simi Valley. Vlade was extremely helpful and knowledgable. We were able to take home our flooring the same day! Excellent prices as well!

Nothing short of a well-​deserved 5-​star rating for these guys. I purchased laminade from here shortly less than a year ago. The flooring was great but not as great as the price I paid for it. They got a bunch of different options to select from and I had no problem picking mine. The staff is all extremely helpful here and were great in assisting us with preparing for the installation and loading the car with the materials. Certainly would come back here first in the future next time. Highly recommended.

I purchased three cartons of ¾″ thick Solid Hardwood flooring from this company for a small hallway project. It was a TOTAL WASTE OF MONEY!
All three cartons contained what appeared to be offcuts from other jobs, boards missing either the tongue or the groove, and lumber so warped it was not useable (except for firewood). Besides the physical anomalies, the majority of flooring (which I would estimate at least 75%), was less than thirty inches in length, and 80% of that should have been left in the trash.
In all fairness It is worth noting that an employee at Lumber Liquidators apparently screwed up and I found one piece in one carton that was 6 foot long, but I’m pretty sure that was a huge mistake on his part and that he no longer works there…
When i tried returning all of it, I was told I could not return the two opened cartons even though I did not use any of the wood, and that there would be a 30% restocking fee on the one remaining sealed carton… grrrrrr!
Save yourself some grief and aggravation. AVOID this place (if you find you really need inexpensive lumber for flooring, visit the dump where you will find a much higher quality of lumber, and at a much better price… plus you can return it without a penalty)
Let my loss be my loss and not your loss. Shop for flooring elsewhere!
Ok, I have done my job… you were warned! Now you’re on your own