The ice cream and products are great, as expected to be from such a big name company as Baskin Robbins, but this specific location seems to have a problem hiring employees with customer service skills. I would point out specific workers, but I hope they see this and know I’m referring to them and check their face every time before their shift. I’m a «regular», I guess you can say, but don’t always order the same flavor, or even the same product, so I don’t like being rushed on making a choice when I’m the only customer in the store at 9:15 pm on a cold night. Also, and most important, don’t roll your eyes at the customer when they ask for a chunky shake because you’ll one day come across a big mouth with smart comments like mine.
Selene D.
Évaluation du lieu : 5 Los Angeles, CA
Very nice service ! Great place for kids and to cool off in summer! Store hours are 11am-10pm daily /everyday. Enjoy :) !
Pauline T.
Évaluation du lieu : 5 Los Angeles, CA
Scoop of rainbow sherbet really hits the spot! Such a guilt free treat on a hot valley summer day!
Ryan C.
Évaluation du lieu : 4 Buena Park, CA
Baskin Robbins has always been my favorite but they tend to charge for everything, which I find annoying. They charged me 15 cents for an extra cup to give me nephew some of my ice cream. Besides that everything else is good, the ice cream is good as always and the employees are always friendly and helpful I would recommend this place
Violet A.
Évaluation du lieu : 1 North Hollywood, CA
Went in with gift cards given to my 2 kids. Right when we are about to order a hand written note taped to the register saying. «Credit card machine out of order, cash only. «Frustrated now w only $ 8 in my wallet limited to what we can order. Short fifty cents I had to return my ice coffee not having enough. Not being able to use a gift card or CC is Bad Business. Limiting guests to what they can order is not ok. The kid working there didn’t waive me .50 cents. I left dissatisfied. I would have returned the the ice cream as well, but kids my kids had started eating it. I will not be returning.
Geoff B.
Évaluation du lieu : 4 NORTH HOLLYWOOD, CA
This place is small yet really nice, the girls working there at the time seemed to partially not care they were there, but it didn’t effect how they treated the customers in there at the time. Went in with a free pint coupon for gving blood but didn’t know what flavor I wanted, the girl helping me said that I could mix my flavors if I wanted to. Which was awesome! So I got my two flavors, she mixed them up and I was on my merry way.
Ellis J.
Évaluation du lieu : 5 Los Angeles, CA
Came in and was greeted… service already starts out great… then I see they have a variety of flavors… I’m CRAVING A SHAKE… im a libra. im indecisive.so they let me try a few… i couldn’t pick so they let me mix! No complaints there… around 5 bucks for a quality shake. I can deal with that. and the service was good too with helpful staff.