Popeye’s Chicken & Biscuit

Took over 20 minutes to get mild tenders. Then the kid gave me the wrong sauce. And I have to agree with Edwin D. The portions are so small now. 4 bites for $ 1.99 for a side. Heading the same way KFC has been heading… down hill. The staff was nice though.

We tried this restaurant for the first time and thought it was average. It took too long to get served and the store was not all that clean. When we finally got our order they were out of some of the items so we had to wait longer. I felt like the staff was not very interested in us being there and would rather not have to wait on anyone.

You will literally die of old age waiting in line in the drive-​through. I don’t know if they have to kill the chickens and pluck all the feathers out or what, but I’m never ever coming back.

Have been going to this Popeyes for quite a while. Danilo — great manager. Ariel — assistant manager– very personable… Fast service, courteous staff– What can I say? Great chicken!

Popeyes might not be raising their prices directly but they sure are getting skimpy on their portions. Where is the other half of my rice & beans order? If that isn’t bad enough, how about wiping the table down do your customers have a clean table to eat on. To wrap up a not so pleasant experience, waiting 20 minutes for an order that wad overlooked left me eating in a hurry to get back to work.

I love the chicken here but this staff is out of control. This management needs restructuring. To the gentleman that took my order thank you for being amazing for the other gentleman that called out my number 4 times… try having the food ready instead of calling the number out several times while you are still preparing it. For the young staff its not ok to say dont bother me I’m going to go count something while turning your back to a counter full of people needing something simple. SMH its always a circus act in here.

How can u have no white meat on a Monday at 7p poor management of food ordering. They didn’t even make an offer of compensation wanted to charge me almost $ 10 for a leg combo, no Popeyes today!!!

I rolled by for Tuesday chicken deal. I always loved Popeyes. Brianna and Angel were very polite and helpful. The food was great and served quickly. The only thing is that lobby could have used a quick cleaning, but it was the end of the night and the doors were closing.
I will definitely come back again for the food and hospitable service…

It is very clean in here. No TVs, which I like. Garlic and chile chicken is good. Love the Mardi Gras mustard sauce and biscuits. Military discount.

So I decided to stop by after a long day of work it was about 9:15pm, I ordered chicken tenders with a side of Cajun fries, oh and a small side or Cajun rice. I sat in the drive thru for approximately 5 minutes, thenI drove home (which was about 5 minutes away) only to realize my food was NOT fresh, the fries were terrible, my chicken wasn’t even lukewarm. I was so upset with my order (but far too tired to drive back). This location gives Popeyes a very bad name. I still can’t believe how terrible the food was. I plan on calling corporate tomorrow morning.

Went to their drive thru. Woman behind the window looked and sounded mean. She’s a Latina. She’s not suppose to be in a customer service industry, in my opinion. I ordered the 8 piece chicken with 4 biscuits and one side. I asked her to make the side into just a large gravy instead. She told me she can’t because it’s more expensive than a side. I asked her how much the difference is. It actually has the same price. My husband was able to do this the last time we bought here and now she’s telling me that they’re not allowed because the gravy is not considered a side… REALLY??? Because I got annoyed, I changed my order into the 8 piece chicken only and a large SIDE of gravy… it’s the first time I saw a box of chicken shoved sideways into a small plastic bag, just as the other reviews here have mentioned. This store doesn’t seem like they wanted to please their customers at all… When I got home and opened the box, some of the chicken were not freshly cooked. It seems like it’s been refried again or microwaved because the meat were already too dry and kinda jerky and have absorbed a lot of grease in it… YUCK!!! Never again will I buy from this place. I would rather go to the other store on the other side of Craig Road by Tenaya… You just lost a repeat customer because of bad customer service and some reheated, stale chicken pieces… NEVER AGAIN!!!

My husband came down sick during our vacation, so after spending half our day going to dr and getting meds we were hungry. Drove by saw sign had to stop. It’s my husbands favorite chicken. The restaurant was very clean and service was good and so was the food nice and hot. Also the mustard sauce helped unplug my husband left feeling better.

I was away from my neighborhood helping a friend move but wanted for dinner what my family eats EVERY Tuesday. So while in North Las Vegas my friend directed me here. I went through the drive thru and ask for «Two specials, mild and a pie, and I want that same order twice.» The cashier says back to me, «You will have to pay for them both together.» I responded that I understood and let him know that I didn’t mean separate orders but that I was saying it like that because my child an I will be eating in the car and I wanted us each to have our own individually wrapped order. (Its easier to just give her a bag than to hand her some pieces while I’m driving) I added ½ dozen biscuits and a corn on the cob to my order and asked for lots of «grape jelly, hot sauce and butter.» My friend says after I completed my order that we can eat at her house. So we drove back to her house and opened the bag to find ONLY two 2 piece orders! Also the two apple pies had been smashed open under the weight of the chicken packked into the small handle bag that my order was given to us in. I was upset at myself because I thought that maybe I wasn’t clear when I ordered. I just decided to eat and go ahead and get home. I kid you NOT today I’m doing laundry I take out the change and reciept from my jeans I had on that day and guess WTF they did charge me for 4 two piece specials! I had to research the phone number since it is not on my receipt, but I’ve tried calling the store to say what happened and no one will answer the phone. I live near Henderson its not like I’m going to drive to NLV to talk! I asked a friend if I should care anymore, you know I asked if he thought I was being dramatic over $ 2.58 worth of chicken and he said «yes.» But, the more I think about it the madder I get because if I walked into Popeye’s packed up food and just walked out the door with 4 pieces of chicken they would call the police and pursue me no matter how far!

Chicken was fresh, hot & spicy. Red beans & rice and mashed potatoes with Cajun gravy are great. I ordered the crawfish box with horseradish sauce — very good! Drive thru service was fast, efficient & polite. I wasn’t missing anything. Always a good experience when I come here.

Worst service I’ve ever had. Lupe at the drive-​thru has to have THEE worst customer service EVER. She didn’t repeat the order, she charged my card, AND got it all wrong. She even felt the need to be rude and have an attitude about it. Learn some manners and BASIC service skills Lupe.

This is twice now that I’ve asked for spicy and got regular. The To Go box wasn’t a box, it was that half carton thing put into a bag sideways then handed to me with the bag straight up causing all the food to fall out. The food seemed like it had been sitting out since it wasn’t fresh hot. I love Popeye’s don’t get me wrong, but I’m going to have to find another venue to go to. Step it up!

Tuesday specials. Two for 99 cents!!! –leg and thigh. Wow… that is a great deal for me. My weekly fix for good fried chicken comes at s bargain. Make sure you do not let it get cold because it tastes the best fresh from the fryer.