Walgreens

Horrible service. Drive through a are supposed to be fast right? I got here at 8:59 it’s is now 9:49 still have not got my prescription. Been pulled up to the window for 15 minutes now and no one had greeted me or anything.

Worst pharmacy I have been to. I only came to this Walgreens because it is 24 hours, but far from where I live. I waited 25 minutes in line to drop off my prescription and was told they did not have 1 of the 4 medications I needed. They recommended I go to another location who could fill all 4 medications and that was not close to this location. I asked if they could double check to make sure they had all my medications so I would not have to come back and I was assured that the other location did. Of course the other location also did not have 1 of the medications so I filled the 3 there and went back to this location. I waited another 25 minutes in line and explained I had already been there but I was sent away and wanted to at least make sure they had the last prescription I needed there. Once they checked they said it would be 1 hour. Then once they verified my information 2 minutes later I was told an 1 hour and 30 minutes. When I mentioned I was just told 1 hour they said no 1 hour 30 minutes. I was extremely disappointed in the service especially since they sent me to another location guaranteeing they would have everything I needed. I wasted a ton of time and they should have originally filled the 3 prescriptions when I was there the first time instead of telling me to fill all 4 at the other location. I will be switching to CVS from now on!

I used a 75% off coupon to get a wood panel picture printed here. What they failed to let me know was that they could not do the wood panels at this location. I even got an email saying it was ready. When I went to the store to pick it up the girl had a serious attitude and told me that someone should have called me but they didn’t so there’s nothing she can do. My coupon was good for one day only. Her only solution was to order it at another location and pay full price. Very disappointing. Employees look very unprofessional and have attitudes. I will never go to this or any other Walgreens again because of this experience. Terrible terrible customer service.

Horrible and ridiculous wait time for an over the counter ointment really? They take longer much much longer than estimate time they give, when you call it’s 25+ min for them to pick up and when they do they hang up! Definitely will be going across the street for my prescriptions.

The line for check out was absolutely ridiculous! It looked like we were at a Walmart! Short staff. Poor service.

The pharmacy at this Walgreens sucks major weenies. I only go here cause I ain’t rich and this is the only place I can go to with my insurance. There are always like 10 people in line to get medicine or whatever and I’m standing there 30 minutes for a damn prescription. Smh and it’s not like it’s only happened once. EVERY TIME I GOT GET A PRESCRIPTION.
I wish I could say I’m never coming here again but I’m a broke ass college student on my parents insurance.

The pharmacy does not answer phone calls at times. They take a while to answer and just leave the phone ring. Also, the pharmacist take a while to assist customers, give them their prescriptions, and make the line go by faster. What happened to fast customer service?

I always come to this Walgreens because it’s right down the street from my house, and also on the way home from work. Tonight is the absolute last time I will ever visit this Walgreens. We just sat in line at the pharmacy to go for one hour and was told that my prescription wasn’t ready. I dropped the prescription off last night they told me it would be ready at 10 o’clock this morning.
They told me I had to come inside for my prescription where I then had to wait for another 25 minutes while people try to figure out what was going on with my account, and try to find enough pills to get together not even a half of a prescription for one of my fills. Every month I come in to pick up the same prescriptions and they always tell me that I’m coming to early and that they can’t fill my prescription when I’m clearly not coming to early if I’ve run out of medication.
I’ve never received an apology or even a «I understand this must be frustrating». Management needs to take a look at what’s going on here, it’s quite disappointing.

I just got off the phone after half an hour on hold trying to ask one simple question about my prescription! This was the third time I called today. The recorded voice said there were 2 callers ahead of me at the beginning of the call. Within 5 minutes it said there was only one caller ahead of me. Noone ever picked up. I used to go to CVS but my insurance stopped using them and now I am forced to use this incredibly slow place. Every time I go to pick up a prescription there it almost always takes at least half an hour or more even if there are only one or two people in front of you. The employees don’t seem to make any attempt to go faster and don’t seem to care about how long they make you wait. I really need to call my insurance company and find out if I have any other choice because this place REALLY SUCKS!

This place has horrible service! I’ve been there during the day, evening and even in the middle of the night and it’s always the same thing. Long lines and slow cashier. Now I always go across the street to CVS.

I love their Rewards program! Their prices can be a bit high but since I started couponing, I feel like I’m still getting good deals. I got great deals on the items I bought with points earned. Who doesn’t like to save money?!

This is for the Clinic part of this store. Due to my husbands insurance we had to get a wellness check up for his work. We made our appts online, states what company he works for & the form we need to bring with us to complete it by the deadline.
I go to my prescheduled appt on my designated Chemo day (only day off). Pharmacist calls me in to say they don’t have ANY testing packets for my husbands employer. WHAT?! He suggested I drive to the ghetto walgreens to complete my appt.
I made the appt, don’t you think you should have the req. items at the location the appt was made for? He told me to drop by, no need to make another appt to finish my wellness test. I drop by the day after Turkey Day… OMG! The Clinic called in sick! So, I went the 30^th, line way too long, would be late for work. I walked in on Monday, tried to check in via their computer… kicked my info three times. Finally after waiting over an hour for clinic to return from their lunch break. She helps me with check in, have to wait another 20 mins for special machine to warm up… then Walgreens system says I’m not on my husbands insurance. funny been on it for YEARS. Over Two hours it was completed AFTER the deadline, four attempts and the pharmacy employees couldn’t care less about what was happening. I don’t use them for my pharmacy… I wouldn’t suggest anyone use them. This store needs some serious training in dealing with patients reg or not!

I only visited the pharmacy for an emergency prescription for a pet tonight but they were quick and friendly!

Worst Walgreens ever.
I was new to the area and passed by this place, I had to go to the bathroom
as well and figured I’d stop in here.
I walked to the back and saw that the door could only be opened by an employee because there was pass code door lock.
Went to the cashier, asked if I could use the bathroom. She looked hesitant and was silent for a long period of time before I said, «I’m planning on buying stuff». She still seemed dumbfounded and couldn’t give me an answer, the pharmacist who was going on break, overheard our conversation and opened the bathroom for me.
Well the bathroom was disgusting and reeked of pot, I thought I was in a Cheech and Chong movie. I wanted to die! Not only was the smell of weed overpowering and disgusting, but I think me using a porta potty would have bad better accommodations. I’m surprised I made it out alive. Gagging and everything.
I bought my crap and booked it out of there.
Horrible location. I’m surprised my car didn’t get stolen either. But really. For the bathroom to smell of pot and it’s locked with a pass code that only employees know? What’s that say about your employees? They have to light one up to get through their horrible work day at walgreens?
You sure are hiring some winners.
Ugh. Never going there again.

I mainly use this walgreens for their pharmacy. The personnel in the pharmacy has always been helpful and friendly.
As for the rest of the store, its touch and go. A bit more ‘go’ than ‘touch’ though. If you need to get razor blades, or anything else that gets locked up for that matter, you have to push that button which sets off that automated message over the intercom. Nothing like announcing I need razors to the whole store. Busy or not, this always seems to take an inordinate amnount of time. It’s like they’re seeing who is gonna pull the shortest straw. Than after having them pull said razors they than walk you to that register over at cosmetics to ring you up so you dont have delusions of grandeur and attempt to flee out the front door and jump into your running car with their $ 14 razor blades. I understand its not personal, but it always irks me nonetheless.
Sometimes I get employees who are nice and reasonably helpful, but usually they seem a bit annoyed, so I usually just try to get what I need and get out. Honestly, if it wasn’t for the pharmacy, I probably wouldn’t step foot in the place.
3 stars.

Absolutely horrible customer service.
The cashier, looked absolutely disgusted doing her job. She moved so very slow that at first, I wondered if she might have a disability. However, when she finally spoke, you couldn’t mistake the attitude and feelings towards either the customers, the job or both.
As for the facility, clean and organized. I came in for what I wanted to get and tried to walk out. However, that didn’t really happen as the cashier seemed to want to make all the customers in line as miserable as she was.
Even though this facility is close to my family’s house there in NLV, rest assured that I’ll drive the extra miles to the next place, which happens to be one of their competitors.

Great service Again!

When I first moved to Vegas this was the Walgreen’s closest to me and they carried everything I wanted. The had the hair dye I use, the gum I chew, and all the magazines I love. Another fantastic find was a well stocked beverage isle complete with Jolt Cola. I got all my scripts filled here and most of my beauty products. Slowly but surely that has all changed. They nixed my hair dye, stopping stocking the jolt and all though I can’t be one hundred percent sure I believe the pharmacy may have laced my medication with an antibiotic I’m allergic to. (By not cleaning the tray the medications are sorted and counted on.) Now they refuse to take my coupons and they even had trouble accepting a coupon they printed out at their own register. I’m so tired of coming in here for a simple item and this place just not having it, or if they do have it it’s blocked by stuff in the isles waiting to be stocked. So many other places have the four dollar generics that no one should even bother with this place, it’s really gone downhill.

Horrible pharmacy drive-​thru service and customer service. After waiting in the outside lane while 4 cars drove through the inside lane, I asked them if I should not use the outside lane any more, and I got attitude from the pharmacist. Needless to say, won’t be going back here any time soon.