Gander Mountain

Terrible customer service and attitude. Bought a gun there & it kept jamming the first time at gun range. Took it back & the guy asked me if i cleaned it first. No — didn’t see any instructions telling me to do so. He admitted the person selling me the gun should have told me. Very bad first impression of my new gun & they refused to give me an exchange for another gun. Wont buy from them ever again!

Horrible customer service. If you don’t wanna walk to the back and drag an employee to wear you need assistance than go right in. Was planning on buying 2 new shotguns. I left after an hour of waiting and not once did i get asked if i needed assistance. I even tried stopping a few of them. What a waist of time. Their loss though, i will spend my money elsewhere.

Gander Mountain stole my money. The manager and cashiers were incapable of providing a receipt at checkout. After I refused to take the products if they could not provide a receipt, they then claimed that they could not credit the money back to my card because I did not have a receipt and they could not find the transaction. I filed a credit dispute with my bank and the manager promised that they would verify that the charges were false and that would be the end of it. Said manager also provided a written memo describing the «mix up.» My bank just came back and said they provided «evidence» that the charge was valid. All this after being unable to find the charge in their system to cancel while we were in the store and having to wait there for 45 minutes while the cashiers and manager fumbled around not knowing what to do. Worst customer service ever. What kind of business refuses to provide a refund when they cannot do their jobs and give a receipt?
Not a respectable business. Not only am I never shopping at Gander Mountain again, I am filing a complaint with the Better Business Bureau. And if this goes on unresolved for much longer, a civil/​criminal suit of fraud. Incompetent and unreliable would be good descriptions of Gander Mountain service.

After standing at the counter to buy a rifle for 45 minutes and asking several employees for service I was still waiting while they just walked around. There were no customers in the firearms section. I took my business elsewhere. I don’t recommend buying a firearm from here.

by far one of my favorite outdoor supply stores. I don’t care what your sport or hobby, they probably have the accessories here or can get them. Hunting, fishing, hiking, geocaching, bird watching or whatever, you can find what you need here. They even carry boats, blinds, deer stands, ammo, food preparation accessories, shoes and accessories. get down here and check it out.