CondoLux

I stayed at a property managed by CondoLux — at the Ocean Bay Club — the condo was not well maintained, the stove top was dirty, the corners on the rooms had dead bugs and dirt, the shower curtain was moldy, and even though I checked for bed bugs — seen no sign of them, it either had bed bugs or fleas — by the 3^rd night there, I was covered in bug bites on my arms, back and sides. Did not see the ‘luxury’ in the condo — it was less maintained than some apartments I rented while in college. Will not rent from them again.

Very easy booking process, did not wait in line, the staff was very friendly, and the condo was beautiful. Great price for a week and my family really enjoyed the stay! We will be back!

I am currently staying at the Blue Water Keyes Condos in North Myrtle Beach and CondoLux is the management company for the unit that I am staying in. The staff over the phone are extremely pleasant and helpful. Unfortunately this is not the case in person. The young woman who checked us in was so rude, and not only did we (my husband and I) deal with her but my brother in law and sister in law as well had the same experience with this person. We arrived early and they wouldn’t let us go to the room, fine, they have their policies, but their claim was that the condo was being cleaned. So we expected a clean condo when we got there, not the case. The in take vent was filthy! covered in dust, we have two infants staying with us and one with terrible allergies. the floors were filthy, the knees on my sons clothing and the top of his feet were black, same with his palms from crawling around, none of us want to walk around bare foot because it’s so filthy. Not a nice way to spend our vacation. We also paid for a cleaning service to come everyday for the duration of our stay, and mind you we paid up front and today no one came! I called the office and of course because it is Sunday no one is there. I have read other reviews with similar complaints and someone from Condolux had responded saying that they wish the guest had called the office and they would have sent the cleaning service right away, well I did just that about the vents (it wasn’t until after we were settled that we noticed how dirty the floors actually were). I was told it would be taken care of and that someone would come to take care of it and no one did. I will not book through CondoLux again. They don’t stand by their own words. They would get zero stars if I could give them.

We stayed in Crescent Towers (via CondoLux) on North Myrtle Beach. While we had issues with Crescent Towers, the CondoLux staff were very friendly and attentive while they tried to facilitate us. We had plumbing issues that were addressed promptly. We also reported some rude tenants that were taking over the lazy river area. While CondoLux doesn’t run the property, they were able to contact the condo association to let them know of the situation (and ask why nobody was overseeing the property and pool areas).
So, while our stay at Crescent Towers wasn’t ideal, CondoLux did what they could to make things better. We appreciate that very much.

Stayed at Bay Watch Tower 1. It was Excellent. 5 pools. 5 hot tubs. 2 lazy rivers. Plenty of area outside for guests. At night the beach is illuminated by lights on top of the buildings. Made it very nice to walk the beach at night. Very nice gift shop that has tons of stuff you might need that you forgot. And even food ti make all kinds of meals. The condo was very nice. Modern with all appliances and very well furnished. Gorgeous view of the ocean. Its close to many great restaurants and tons of entertainment. I would love to have s time share or own one of these units. We will be back in the future.